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Dell Data Protection - Endpoint Security Suite [EOL] vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection - Endp...
Average Rating
8.0
Reviews Sentiment
3.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)
 

Featured Reviews

Alexander Zhuravel - PeerSpot reviewer
A highly scalable tool that ensures its users face no problems while using it as a backup system
The tool is scalable and is currently being used on over 2,000 nodes. So, our company doesn't count the number of clients we have, but we do count the number of nodes, specifically referring to file system nodes, backup nodes, database nodes, virtual machine nodes, and blockchain nodes, which we use for file-based applications. According to the traffic, a backup of five petabytes of data can be done for a month.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution. Our company faces no problems with the backup system…The initial setup wasn't complex."
"Dell Data Protection has a decent service and integrates well with users' active directories."
"The most valuable features of the solution are its speed, backup speed, and restore speed."
"There's a really they have a really nice way to test it first. Before you adopt it. And so I would suggest trying to they they create a test site for you, and they give you a link to it, and you can basically try out all the features on your own for I think we did it for a month."
"The security engine is effective at catching potential threats."
"The backup speed and deduplication are the most valuable features."
"It is a stable solution."
"Most of the features are valuable. As a system integrator, agent deployment is valuable. It also fits the requirements of most of the clients."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"The reporting part is awesome."
"The threat detection and prevention capabilities are valuable, providing development programming support that enables us to perform fair investigations."
"Being able to keep track of the endpoints and the data that is available from the endpoints is valuable. We can see the patch levels, whether Windows endpoints are active or inactive, and who is the last user that was logged on. We get a lot of granular information that is valuable even what we are not talking from a security standpoint."
"The Storyline feature has significantly affected our incident response time. Originally, what would take us hours, now it takes us several minutes."
"Overall, I would rate it a nine out of ten."
"Our impressions of the solution's ability to ingest and correlate across our security solutions is perfect."
 

Cons

"I consider the product pretty expensive, so from an improvement perspective, I would like the pricing to be better."
"The solution’s user interface should be made more user-friendly."
"The solution could be more user-friendly."
"Implementation in a beta environment is necessary before rollout to the larger community."
"The backup speed and deduplication are the most valuable features."
"Whenever we talk about reporting, I have a chance to look at the reporting, and in my opinion, it's not user-friendly."
"I would like to have the same features such as ransomware that are available on the cloud version of SentinelOne also made available for the on-prem version because a lot of people in our region are not ready for cloud solutions."
"The speed of investigation of the MDR service team must be improved."
"Sometimes, support can be lacking. We would like to have more interactive sessions, which are not currently available."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"This solution would be more attractive to customers if the price were lower."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"I don't like switching the way you switch from legacy to XDR."
"When SentinelOne Singularity Complete is used as the central hub for viewing alerts from all integrated security solutions, it is challenging to identify the specific solution that triggered each alert."
 

Pricing and Cost Advice

"It is an expensive solution."
"It is more expensive than one of its competitors."
"You'll need to pay more than the product's original price for the support."
"Our licensing fees are about $5 USD per endpoint, per month."
"I find the licensing cost for SentinelOne Singularity Complete fair."
"The one I use is $6 a month per device. Some are $4 and there are some that are more than that."
"Its cost is similar to Trend Micro, but the protection is much better."
"The licensing is comparable to other solutions in the market. The pricing is competitive."
"We buy the licensing in bulk. From a pricing standpoint, because we buy in bulk, we get very good pricing. Based on its functionality and capabilities, it is well worth the price. I do not think it is at all expensive based on what you get in the solution. We use the complete up to the core. Our pricing is probably a little bit more than somebody who is on the core. In general, it is well worth what you get for the price you pay."
"Their pricing was extremely competitive. That is why we stayed with them so long. We are renewing at the end of next month. We have already put in the approval. It is all set to go. We are renewing for another year or so year over year. It has been a very effective product, and it has been priced very competitively."
"SentinelOne is more affordable than some competing products, and it's not overly expensive for what you're getting."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell Data Protection - Endpoint Security Suite?
The security engine is effective at catching potential threats.
What is your experience regarding pricing and costs for Dell Data Protection - Endpoint Security Suite?
Pricing-wise, they're in the middle of the scale, so I would give them a seven and a half. The solution has a reasonable price point.
What needs improvement with Dell Data Protection - Endpoint Security Suite?
There is room for improvement in terms of customer support and service. Just getting a hold of support and the time it takes for assistance is sometimes challenging. Other than that, the complexity...
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Also Known As

DDP, ESS
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

MEIZU, TBG West, Ackerman Charter School District, Church of the Highlands
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
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