We compared Dell NetWorker and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell NetWorker needs improvements in reporting, integration, and documentation. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"Simple, stable and straightforward."
"It can support many different versions, both newer and older."
"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
"The best feature is the DR replication for us."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Dell's technical support are quite helpful with straightforward issues."
"NetWorker's most valuable feature is recovery, including the policy-based backups that can be configured."
"The support for legacy products is very good."
"It helps our customers protect their data, especially with stuff like ransomware, compliance, and regulatory requirements."
"We apply the new dedupe and compression technology, using maintenance and time to give more time for the backup window and less time for the overhead related to the daily housekeeping."
"IBM support is friendly, knowledgeable, and they always respond quickly. They've always been able to find the cause of my problem."
"The backup on real-time, especially for the virtual machine, archiving, and retrieving the reader from the backup repository and getting it online, getting it validated, then performing the data consistency check over the backup."
"It is very stable after deployment and will perform in a steady state."
"The solution is really scalable."
"A robust tool which allows us to backup pretty much any environment, virtual or physical."
"Its flexibility is valuable. It is a very flexible solution. There are always more ways than one to do something. It is a software solution, which means you can buy your own hardware and expand it whenever you want. You are not boxed in or locked into something you've bought and outgrown. You can always expand it."
"The interface could have a different appearance."
"The user interface is hard to use, it should be simplified. There are a lot of web-based management interfaces which they should consider."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"NetWorker's major problem is its legacy software."
"It could be more user-friendly."
"The end-user experience is not good."
"The UI is not user-friendly."
"he API side of the solution has certain shortcomings."
"This solution does not have good support for virtualization and a hyper-converged environment."
"I need two separate solutions for virtual and physical systems. I need IBM Spectrum Protect Plus for virtual systems and Spectrum Protect for physical systems and that's a pain. It would be an improvement if they were combined."
"Any feature that is compliant with virtualizing the application should be improved."
"I would like to advance reporting and analytics for the platform to see how much data is coming into the platform. how much data is expiring everyday, and what tape savings we are getting through reclamation."
"I find the Level 1 and Level 2 support spend 80% of the time communicating the same information that I have already provided."
"RTO is a huge gap for us. If we had a disaster scenario and had to recover a bunch of stuff from tape, the RTO would be too long for us."
"I would like to see the operations center be a lot more functional. It was nowhere near as functional as the admin center, and I'm doing a lot of command line with it."
"I would like to see a way to have "always on" implemented."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell NetWorker is rated 7.8, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and NetApp Cloud Backup, whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Dell PowerProtect Data Manager. See our Dell NetWorker vs. IBM Spectrum Protect report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
