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Devolutions Remote Desktop Manager vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
250
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Devolutions Remote Desktop ...
Ranking in Remote Access
16th
Average Rating
9.8
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
78
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
 

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.1%, up from 1.1% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 11.0%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
StephenWatson - PeerSpot reviewer
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.
Terje Romen - PeerSpot reviewer
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Autopilot is the most valuable feature."
"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
"Intune helps the organization manage access to its internal apps, data, and resources."
"The automatic patch management feature in the Intune Suite is helpful."
"The Autopilot feature is the most valuable because it saves significant time on managing devices."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The solution’s most valuable feature is its ease of use."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"Being able to store my credentials makes connecting a breeze."
"Documentation per entry, good for device configs or important/special instructions."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."
"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"Setup and installation was simple."
"The solution performs well and is easy to use."
"The most valuable feature is performance."
"The solution offers good value for money."
"The technical support is good."
"I like the way it can assess our system."
"It works fine, and it is largely issue-free."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
 

Cons

"Reporting could be improved. It needs to be more expensive and robust."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"It would be better if they can reduce the cost of the license."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"The security aspect could be more effective."
"Microsoft Intune is currently overpriced."
"If there was a way to streamline the process, it would make it nice."
"The console is a little bit clunky."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"The filing system of connections is a little clunky, but is completely functional."
"Maybe some clipboard functions could be added along with integration of different software."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"It could be made simpler from a management perspective."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"Microsoft Remote Desktop Services needs to improve its security."
"Updates sometimes impact the application and we have system crashes."
 

Pricing and Cost Advice

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The purchase of the product was handled by someone else."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"There is a license needed to use the solution and we are on an annual license."
"For organizations that are a Microsoft shop, the pricing is compelling."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
"Setup costs for most people is negligible."
"The solution comes free with Microsoft Windows."
"The price of Microsoft Remote Desktop Services is reasonable."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"We do not have to pay for the product."
"The pricing could always be improved."
"I would say it's expensive as there similar products available for free."
"The tool's pricing is high in the Slovenian market. I rate it a nine out of ten."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
19%
Financial Services Firm
9%
Manufacturing Company
9%
University
8%
Computer Software Company
13%
Government
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
We would like configuration to be automatic and the price to be close to zero, however, that's not realistic. Everyon...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Bank Alfalah Ltd.
Find out what your peers are saying about Devolutions Remote Desktop Manager vs. Microsoft Remote Desktop Services and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.