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Devolutions Remote Desktop Manager vs Microsoft Remote Desktop Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

Devolutions Remote Desktop ...
Ranking in Remote Access
17th
Average Rating
9.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Number of Reviews
77
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (4th)
 

Mindshare comparison

As of November 2024, in the Remote Access category, the mindshare of Devolutions Remote Desktop Manager is 1.4%, down from 1.6% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 17.2%, down from 19.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

StephenWatson - PeerSpot reviewer
Jul 8, 2024
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.
BHARAT B  SHARMA - PeerSpot reviewer
May 25, 2022
Easy to set up and reliable, but needs an additional control panel
We've had issues with security breaches. The main problem is that if we are using this with the individual computer and using a remote desktop, there are some loopholes there. When I implemented this on an individual computer within two or three days it got captured. There is a problem with the printing and sharing of this program. There is a lot of customized software leaving the market due to this. If somebody wants to run a specific program with the specific settings, they don't want full access to the computer. Then there are some problems that have to be resolved. We'd like to have an additional control panel available in order o more easily give resources to the computers. There are a lot of restrictions and having a program panel would make things easier. It would help us set up the right access and permissions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"Documentation per entry, good for device configs or important/special instructions."
"Initial setup was very straightforward."
"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"Setup and installation was simple."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"It is a stable product."
"The performance is one of the main features of this solution."
"Microsoft Remote Desktop Services is highly stable."
"The technical support is good."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"The product's initial setup phase was easy."
"I like the way it can assess our system."
"It's pretty stable."
 

Cons

"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The console is a little bit clunky."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"Security roles could be improved, especially by enabling renaming of a role."
"The filing system of connections is a little clunky, but is completely functional."
"If there was a way to streamline the process, it would make it nice."
"It could be made simpler from a management perspective."
"In the next release, I would like to see better performance over slower networks, and integration with Linux, but this is something that we're going to get out of Microsoft in terms of a unified solution."
"There is a limitation on the number of concurrent users."
"The stability must be improved."
"The performance depends on connectivity."
"Microsoft still has some really bad remote desktop appliance for Mac."
"We'd like to see more integration with other vendors."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
 

Pricing and Cost Advice

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
"Setup costs for most people is negligible."
"The solution comes free with Microsoft Windows."
"The solution is overly expensive."
"The price of Microsoft Remote Desktop Services is reasonable."
"The tool must be cheaper."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
"The tool's pricing is high in the Slovenian market. I rate it a nine out of ten."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"There is a licensing cost."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Educational Organization
9%
Government
9%
Computer Software Company
12%
Government
9%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level licenses. I don't handle entry-level as it doesn't have enough features in it. A b...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a reseller's perspective, it could use more design. It is functional. However, it ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world based out of the US. They've got offices all over, and the Australia/Sydney off...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11.
 

Also Known As

No data available
Remote Desktop Services, MS Remote Desktop Services
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Bank Alfalah Ltd.
Find out what your peers are saying about Devolutions Remote Desktop Manager vs. Microsoft Remote Desktop Services and other solutions. Updated: October 2024.
814,572 professionals have used our research since 2012.