Try our new research platform with insights from 80,000+ expert users

Devolutions Remote Desktop Manager vs Microsoft Remote Desktop Services comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Devolutions Remote Desktop ...
Ranking in Remote Access
13th
Average Rating
9.8
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
80
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
 

Mindshare comparison

As of November 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, up from 9.4% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.4%, up from 1.1% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 9.1%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
Microsoft Remote Desktop Services9.1%
Devolutions Remote Desktop Manager1.4%
Other79.9%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
StephenWatson - PeerSpot reviewer
Easy to deploy with great security and responsive support
The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.
Terje Romen - PeerSpot reviewer
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"This product works very well for companies already using the full Microsoft suite."
"It has a useful device management feature."
"The dashboards, the security, and the customization capabilities work very well for us."
"It works well if you have a Microsoft environment."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"Mobile device management is most valuable."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"Being able to store my credentials makes connecting a breeze."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"The remote connection across platforms is great."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"Setup and installation was simple."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The main benefit, is that it's easy for us to get the same desktop and do things in the same way regardless of our location."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"The product's initial setup phase was easy."
"Everything is really good and it works well."
"The most valuable feature is ease of use."
"The performance is one of the main features of this solution."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
 

Cons

"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"Setting up Intune Autopilot can be a little complicated."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"The console is a little bit clunky."
"Maybe some clipboard functions could be added along with integration of different software."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"It could be more user-friendly."
"We'd like more granular security control of the desktop services."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"Security in the connection between us and our clients' servers is something that can be improved."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"We find the services are not as transparent as we would like for our integration with Citrix."
 

Pricing and Cost Advice

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"I would rate the price a four out of ten with ten being the most expensive."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
"Setup costs for most people is negligible."
"Although not an expensive product, pricing is always something that can be improved."
"Microsoft Remote Desktop Services is less expensive than some other solutions on the market."
"The solution has a pretty comparable pricing."
"The solution has a perpetual license and it is purchased upfront."
"We do not have to pay for the product."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"The price of Microsoft Remote Desktop Services is reasonable."
"The solution is expensive. Since things are made to be a bit easier in the solution, the solution's cost is a bit on the higher side."
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
872,837 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Comms Service Provider
6%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
12%
Manufacturing Company
10%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise16
Large Enterprise30
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?
With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...
What needs improvement with Devolutions Remote Desktop Manager?
The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...
What is your primary use case for Devolutions Remote Desktop Manager?
We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
The only problem I see is that when I am connected, there is a certain lag because of the network.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.
Bank Alfalah Ltd.
Find out what your peers are saying about Devolutions Remote Desktop Manager vs. Microsoft Remote Desktop Services and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.