TeamViewer and Devolutions Remote Desktop Manager compete in the remote desktop solutions category. Based on user reviews, TeamViewer has an upper hand in pricing and support, while Devolutions Remote Desktop Manager leads in features.
Features: TeamViewer is known for quick and stable remote access, ease of use, and cross-platform compatibility. Devolutions Remote Desktop Manager offers extensive integration options, centralized management, and advanced security features.
Room for Improvement: TeamViewer could improve its pricing structure, support responsiveness, and documentation for advanced features. Devolutions Remote Desktop Manager needs enhancements in user experience, reducing the learning curve, and additional training resources.
Ease of Deployment and Customer Service: TeamViewer is easier and faster to deploy, with a straightforward setup. Its customer service is more accessible. Devolutions Remote Desktop Manager requires advanced technical knowledge for deployment but offers comprehensive support once deployed.
Pricing and ROI: TeamViewer is considered more cost-effective with faster ROI due to simple pricing plans and lower setup costs. Devolutions Remote Desktop Manager, while more expensive, offers long-term value with its extensive features.
Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.
RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
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