Devolutions Remote Desktop Manager vs SOTI XSight comparison

Devolutions and SOTI are both solutions in the Remote Access category. Devolutions is ranked #16 with an average rating of 10.0, while SOTI is ranked #45. Devolutions holds a 1.1% mindshare in VUS, compared to SOTI’s 0.1% mindshare. Additionally, 100% of Devolutions users are willing to recommend the solution.

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Executive Summary

We performed a comparison between Devolutions Remote Desktop Manager and SOTI XSight based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, TeamViewer, Omnissa and others in Remote Access.

To learn more, read our detailed Remote Access Report (Updated: March 2025).

Buyer's Guide

Remote Access

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.1%, up from 1.1% compared to the previous year. The mindshare of SOTI XSight is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

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Norman Chan

Business Development & Service Director at UDS Data Systems Limited

Graphical interface improves diagnostics, but external integration and support team knowledge need enhancement

I am working with SOTI XSight for some customers. Mainly in Hong Kong, we primarily have government customers The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl. The user interface is a critical component of the diagnostic tools.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."

"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."

"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."

"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."

"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."

"Mobile device management is most valuable."

"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."

"The solution is easy to use."

More Microsoft Intune pros

"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."

"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."

"Makes me instantly more focused on resolving the issue rather than getting to the issue."

"Documentation per entry, good for device configs or important/special instructions."

"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."

"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."

"The remote connection across platforms is great."

"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."

More Devolutions Remote Desktop Manager pros

"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."

"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."

Cons

"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."

"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."

"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."

"There is no catalog for mobile access management (MAM) security."

"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."

"The pricing could be improved."

"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."

More Microsoft Intune cons

"On complex setups, I actually needed to reach out to support to get it working correctly."

"If there was a way to streamline the process, it would make it nice."

"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

"Maybe some clipboard functions could be added along with integration of different software."

"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."

"The console is a little bit clunky."

"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."

"Sometimes when updating, the install window is on top of the prompt to close the application."

More Devolutions Remote Desktop Manager cons

"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."

"The technical support by SOTI is only average."

Pricing and Cost Advice

"There is a license needed to use the solution and we are on an annual license."

"We have the business premium licenses for the solution."

"I have no comment on pricing of the solution."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."

"It is not expensive."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

More Microsoft Intune pricing and cost advice

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

"Setup costs for most people is negligible."

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

20%

Educational Organization

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

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What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

See all answers

What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

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What is your experience regarding pricing and costs for SOTI XSight?

The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...

See all answers

What needs improvement with SOTI XSight?

The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...

See all answers

What is your primary use case for SOTI XSight?

I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Buyer's Guide

Devolutions Remote Desktop Manager

April 2025

Devolutions Remote Desktop Manager report

Download Devolutions Remote Desktop Manager product report

Buyer's Guide

Remote Access

March 2025

Download SOTI XSight product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.

RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.

Centralized connection and credential management

Integration with multiple VPNs, SSH, and remote access protocols

Secure password management

Audit and logging features to ensure compliance

Role-based access control for enhanced security

Cross-platform

Devolutions

SOTI XSight is designed for real-time diagnostics and troubleshooting of mobile devices in enterprise environments. It offers insights into device performance, network connectivity, and application usage while simplifying device management and reducing downtime.

SOTI XSight provides detailed device analytics and proactive monitoring tools, making it ideal for enhancing operational efficiency and ensuring smooth device functionality. Its real-time troubleshooting capabilities and remote control features allow for swift problem resolution. The platform integrates seamlessly with existing systems, offering extensive operational visibility through customizable dashboards and robust reporting features. However, users have noted the need for better data analytics capabilities, improved performance, and a simplified setup process. Enhancing customer support and providing more comprehensive documentation would greatly improve the overall experience.

What are the key features of SOTI XSight?

Detailed Device Analytics: Provides comprehensive insights into device performance and application usage.
Real-Time Troubleshooting: Facilitates immediate resolution of device issues to minimize downtime.
Proactive Monitoring: Continuously monitors device health and performance, preventing potential problems.
Seamless Integration: Easily integrates with existing enterprise systems for streamlined operations.
Customizable Dashboards: Allows users to create personalized views of critical data for informed decision-making.
Robust Reporting: Generates detailed reports to enhance analytical and decision-making processes.

What benefits and ROI should users expect from SOTI XSight?

Reduced Downtime: Minimizes device-related disruptions, ensuring smooth business operations.
Enhanced Efficiency: Streamlines device management processes, saving time and resources.
Informed Decision-Making: Provides actionable insights through detailed analytics and reports.
Improved Device Performance: Ensures devices run optimally, boosting productivity.

In healthcare, SOTI XSight supports medical professionals by ensuring mobile devices used in patient care are functioning correctly. In logistics, it helps manage devices used for tracking shipments, while in retail, it maintains the smooth operation of mobile POS systems. Each industry benefits from the platform's ability to enhance efficiency and reduce downtime.

SOTI

Sample Customers

Mitchells and Buzzers, Callaway

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

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Find out what your peers are saying about Microsoft, TeamViewer, Omnissa and others in Remote Access. Updated: March 2025.

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