Devolutions Remote Desktop Manager vs TeamViewer Pilot comparison

Devolutions Remote Desktop Manager vs. TeamViewer Pilot

Download the complete report

Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of Devolutions Remote Desktop Manager is 1.1%, up from 1.1% compared to the previous year. The mindshare of TeamViewer Pilot is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

StephenWatson

National Sales Manager & Technical Consultant at Secure Networks

Easy to deploy with great security and responsive support

The security on offer is the most valuable aspect of the solution. It offers, for example, two-factor authentification. The remote connection across platforms is great. You can deploy it on anything, including Windows, Mac, iOS, your iPhone, et cetera. It offers multi-platform utility. This makes it great for enterprise. Users can use it for PAM access as well. The feature of Devolutions that has improved our customer's efficiency the most is probably the security side. It's gotten a lot tighter. Authentication and secure connections are helpful. They use encryption between them, which is just standard for them. The company has so many regulatory controls that they must ensure their security is very tight. There's a lot of potential cybercrime around casinos, and this solution ensures they are well-protected. Devolutions is a great product that can be safely used between China, Australia, or the Philippines, and it remains a good, safe product.

Read full review

reviewer1478331

Managing Director at a sports company with 11-50 employees

Easy to use and allows us to conduct illustrative, VR-like presentations to customers

The most valuable feature is the ability to do a virtual reality kind of presentation where you're able to annotate scenes to illustrate what you mean when you're talking to a customer. This particular feature is the best as far as we're concerned. It's easy enough to use. We have no complaints about security.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compliance and the policies that can be set are the most valuable features."

"Windows Autopatch is the most valuable because it removes the burden of patch management."

"The most valuable feature is the policy CSPs."

"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."

"It is a very helpful solution."

"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."

"Intune provides a centralized management solution, although its suitability depends on specific needs and comparisons with alternatives like Jamf, Kandji, or ManageEngine."

"Microsoft Endpoint Manager is not expensive overall, especially for small environments."

More Microsoft Intune pros

"The remote connection across platforms is great."

"Makes me instantly more focused on resolving the issue rather than getting to the issue."

"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."

"One credential can be used to access VPN, RDS, and more."

"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."

"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."

"Setup and installation was simple."

"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."

More Devolutions Remote Desktop Manager pros

"It's easy enough to use."

"Technical support has good responsiveness."

Cons

"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."

"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

"Microsoft Intune is not user-friendly to manage and has room for improvement."

"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."

"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."

"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."

More Microsoft Intune cons

"Sometimes when updating, the install window is on top of the prompt to close the application."

"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

"The console is a little bit clunky."

"If there was a way to streamline the process, it would make it nice."

"Maybe some clipboard functions could be added along with integration of different software."

"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."

"On complex setups, I actually needed to reach out to support to get it working correctly."

"The filing system of connections is a little clunky, but is completely functional."

More Devolutions Remote Desktop Manager cons

"The location markings can appear incorrectly."

"It's quite power-hungry and some customers complain that it drains the batteries on their smartphones very quickly."

Pricing and Cost Advice

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"Its pricing seems reasonable."

"The cost of the license and the features are justified for myself as a technical person."

"The licensing is on a yearly basis."

"The pricing is competitive, but it is not cheap."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

More Microsoft Intune pricing and cost advice

"Setup costs for most people is negligible."

"If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."

"The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."

"We pay for the licensing monthly."

"It is not an expensive product."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Access solutions are best for your needs.

See recommendations

846,617 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

22%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

20%

Educational Organization

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Devolutions Remote Desktop Manager?

With the security factors built into it, the price point is quite good. They have entry-level and enterprise-level li...

What needs improvement with Devolutions Remote Desktop Manager?

The console is a little bit clunky. It could be modernized. A tech developer might think it is fine, however, from a ...

What is your primary use case for Devolutions Remote Desktop Manager?

We use the solution for a customer that needs pretty high security. They are in the poker machine manufacturing world...

Jamf Pro vs Microsoft Intune

Ask a question

Earn 20 points

Comparisons

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

Microsoft Remote Desktop Services vs Devolutions Remote Desktop Manager

Compared 78% of the time

TeamViewer vs Devolutions Remote Desktop Manager

Compared 13% of the time

VNC Connect vs Devolutions Remote Desktop Manager

Compared 9% of the time

More Devolutions Remote Desktop Manager Competitors

TeamViewer Tensor vs TeamViewer Pilot

Compared 100% of the time

More TeamViewer Pilot Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

Devolutions Remote Desktop Manager

April 2025

Devolutions Remote Desktop Manager report

Download Devolutions Remote Desktop Manager product report

Remote Access

Download TeamViewer Pilot product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.

RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.

Centralized connection and credential management

Integration with multiple VPNs, SSH, and remote access protocols

Secure password management

Audit and logging features to ensure compliance

Role-based access control for enhanced security

Cross-platform

Devolutions

TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Financial Services, Healthcare Provider Network, Government Agency,Technology and Software Development,Telecommunications, Retail Chain Management, MSPs, Manufacturing, Global Logistics and Shipping, Education, IT teams.

Information Not Available

Devolutions Remote Desktop Manager vs. TeamViewer Pilot