Devolutions Remote Desktop Manager and Zoho Assist are two competing products in the remote desktop management space. Users are generally more satisfied with the features of Zoho Assist but prefer the pricing and support provided by Devolutions Remote Desktop Manager.
Features: Devolutions Remote Desktop Manager users value its central password vault, session recording, and extensive platform support. Zoho Assist users appreciate its ease of use, cross-platform support, and robust remote access capabilities. While both products provide valuable features, Zoho Assist's simplicity and effectiveness in remote access give it an edge.
Room for Improvement: Users of Devolutions Remote Desktop Manager suggest better integration with third-party services, improved mobile support, and interface enhancements. Zoho Assist users request more detailed reporting features, enhanced file transfer speeds, and better customization options.
Ease of Deployment and Customer Service: Devolutions Remote Desktop Manager has a straightforward deployment process but is noted for needing occasional technical support, which is generally responsive and helpful. Zoho Assist boasts a quick setup and minimal configuration, with users reporting high satisfaction levels with customer service.
Pricing and ROI: Devolutions Remote Desktop Manager's setup costs are seen as reasonable, with users experiencing a positive ROI over time. Zoho Assist users find the pricing model affordable and value it for the cost-benefit it delivers in terms of remote access efficiency.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Remote Desktop Manager (RDM) centralizes all remote connections on a single, secure platform that can be shared across the entire team. With support for hundreds of integrated technologies—including multiple protocols and VPNs—RDM provides a comprehensive solution for managing remote access. It also features enterprise-grade password management tools, detailed access controls, and mobile apps that complement its desktop clients for Windows and Mac, and Linux.
RDM is designed to empower IT departments by enhancing security, speed, and productivity across the organization. By streamlining remote access management, it helps reduce inefficiencies, lower costs, and minimize risks, making it an essential tool for today’s IT environments.
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
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