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Diligent One Platform (formerly Highbond) vs IBM OpenPages comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
13th
Ranking in IT Governance
8th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
IT Vendor Risk Management (23rd)
IBM OpenPages
Ranking in GRC
7th
Ranking in IT Governance
2nd
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 3.3%, down from 4.7% compared to the previous year. The mindshare of IBM OpenPages is 5.5%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC
 

Featured Reviews

WW
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
Badri Anand Santhanam - PeerSpot reviewer
Enhancing operational risk management and reporting capabilities with insightful dashboards and automated features
IBM OpenPages offers strong reporting capabilities with Cognos integration, providing standard tabular reports, various charts, and powerful dashboards for different lines of defense. It caters to the first line managing risks and controls, the second line of SMEs providing oversight, and the independent audit function with an internal audit management module. The solution is more intuitive and task-based, allowing better involvement of the risk function across different lines of defense. The automated features translate into reporting capabilities, and data can be easily extracted and downloaded in different formats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is automation."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The most valuable features are the workflow engine, calculations, and security rules."
"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."
"IBM OpenPages saves time in my work as a developer."
"IBM OpenPages provides time savings in recording risk management components."
"The content, reporting, and workflow features stand out as the most valuable aspects."
 

Cons

"The cost of the solution is expensive and needs improvement."
"Some self-relationships are not available in OpenPages' relationship model."
"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."
"I believe there's room for improvement in establishing connections with external information."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."
"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
Information not available
report
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Top Industries

By visitors reading reviews
Educational Organization
42%
Financial Services Firm
10%
Computer Software Company
6%
Government
6%
Financial Services Firm
28%
Computer Software Company
8%
Healthcare Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IBM OpenPages?
The product’s interface is very intuitive.
What needs improvement with IBM OpenPages?
IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors. Additionally, although there are risk assessment tools, I do n...
What is your primary use case for IBM OpenPages?
I primarily use IBM OpenPages ( /products/ibm-openpages-reviews ) for compliance and audit programs.
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
OpenPages
 

Overview

 

Sample Customers

CNA Insurance
Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. IBM OpenPages and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.