DX Unified Infrastructure Management and New Relic are two monitoring solutions used by tech companies to enhance their IT infrastructure. New Relic seems to have an edge due to its superior analytics and real-time insights.
Features: DX Unified Infrastructure Management offers extensive monitoring capabilities, integration options, and solid user support. New Relic provides detailed analytics, real-time insights, and strong customer support. Users find New Relic's analytics particularly valuable for extracting insights.
Room for Improvement: DX Unified Infrastructure Management needs a more intuitive interface, better documentation, and simplified usage. New Relic could improve by reducing data latency, offering more affordable pricing tiers, and enhancing cost-effectiveness.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management has mixed reviews on deployment ease, but its customer service is generally favorable. New Relic is noted for easier deployment and strong customer service support.
Pricing and ROI: DX Unified Infrastructure Management is viewed as offering good ROI with balanced setup costs. New Relic, though more expensive, is considered worth the investment due to its advanced features.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Issues that could be solved quickly sometimes take longer because they go around in circles.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Better support and more accessible resources are crucial.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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