DX Unified Infrastructure Management and PRTG Network Monitor are competitors in the infrastructure monitoring category. Based on deployment and ease of use, PRTG appears more advantageous due to its rapid deployment and cost-effectiveness.
Features: DX Unified Infrastructure Management offers comprehensive infrastructure monitoring supported by customizable probes and a centralized management system. PRTG Network Monitor is known for its quick deployment, ease of use, and support for diverse infrastructure with minimal customization.
Room for Improvement: DX UIM users point to scalability issues with VMware monitoring, limited filtering options, and a need for advanced maintenance mode. Customer support is an area needing improvement. For PRTG, enhancing the user interface and automation, and providing better support for large-scale enterprise environments are key areas for growth.
Ease of Deployment and Customer Service: DX UIM is available in hybrid cloud and on-premises environments but experiences difficulties with technical support. PRTG is praised for its ease of use and on-premises deployment, though faster integration with service management platforms could improve customer experience.
Pricing and ROI: DX UIM is perceived as expensive, which might be justified by its robust features ensuring high ROI through decreased manual monitoring. PRTG is considered more cost-effective, appealing to smaller businesses due to competitive pricing, but may not provide a comprehensive feature set for larger environments, potentially impacting ROI.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
Better support and more accessible resources are crucial.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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