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Eaton UPS vs Schneider Electric-APC Smart-UPS VT [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eaton UPS
Average Rating
9.0
Number of Reviews
14
Ranking in other categories
Data Center Power Solutions (1st)
Schneider Electric-APC Smar...
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1578141 - PeerSpot reviewer
Information Technology Manager at a wholesaler/distributor with 5,001-10,000 employees
The different layers of redundancy provide reliability and business continuity
The redundancy aspect is the most valuable feature. Within the UPS itself, Eaton UPS has different critical layers of redundancy, e.g., everything from battery banks down to controllers inside a UPS. It also has a default mechanism of an internal bypass in case something goes wrong with the actual UPS itself. The way I like to describe it the best is business continuity. The solution’s footprint is excellent. It is the reason why I keep on choosing Eaton. It has great products and solutions. Eaton prepares us for the future state of our data centers. They come out with impressive, new technologies that we rely on to make sure that there are no blips in all our data center infrastructure. So, we have a clean source of energy into all our internal systems. I use the internal legacy monitoring that we currently have set up on all our UPSs. We found the internal remote monitoring is very effective. We do have internal teams at our corporate data centers, which are staffed 24/7, who look at these monitors.
Reasonably priced, simple to install, and responsive technical support
Mexico's situation is too difficult. While there may be many complaints, many projects may be canceled because funds are not currently available. I want to improve a lot of things, but the main point is money. The vendor could be better, but the point is that we don't have the right vendor in Guadalajara. Guadalajara is a small town in Mexico, and there are no expert engineers in that field here. We need to hire people from Monterey, and from Mexico, which is why the solution may be expensive. We don't want to buy a cheaper solution because cheaper isn't always better. We have no desire to save money, we would like a solution. Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention. It should be easier to contact technical support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is by far the best investment that we have made."
"The visibility the PredictPulse service provides into our UPS equipment through the reporting is very good. It gives us very high visibility. We can go into the card and look at every parameter, all the settings, all the values. There are several tabs we can look at. We get a very good understanding of what the unit is doing, all remotely. It's very good."
"Take a good hard look at it. I don't think you will find another UPS that is more reliable than theirs."
"In the time that we have had it, it has been an excellent product that's very reliable."
"The visibility the PredictPulse service provides into our UPS equipment through the reporting is very good; it gives us very high visibility and we get a very good understanding of what the unit is doing, all remotely."
"The most valuable feature is the control... we couldn't live life without [PredictPulse]. It does add a level of comfort knowing that PredictPulse is telling us about potential errors before they happen. My preference is to keep it in ESS mode. It saves me a good amount of money."
"It's also very important that it's a rack-mountable, three-phase UPS. Some of the equipment we run requires a three-phase, such as HPE BladeSystems and some of the Cisco core devices."
"More uptime means we're providing better patient care."
"You can scale it by adding batteries."
"I like it because we don't have any problems."
"We like Schneider Electric-APC Smart-UPS VT because the service is good."
"Stability is one of the key points. The durability and lifetime of the product are also notable."
"With the added management card, having the ability to shut down all servers and monitor power -- both consumption and stability -- from the building, is a very good feature."
"We like that we can manage it via the network."
"We have not had a lot of issues over the many years we have been using the solution."
"We have not had a lot of issues over the many years we have been using the solution."
 

Cons

"They could enhance their software, but overall, it's a good solution."
"It is an expensive technology. The maintenance is expensive."
"We do not use Eaton's remote monitoring, we use StruxureWare. We do use all of Eaton's web interface cards and their SNMP polling, but it's actually going to a Schneider product; Eaton makes something similar, it just wasn't as intuitive."
"Deployment of the product is typical. It's usually a six-week lead-time, which is typical of most equipment. It's not good, but it's just what is expected in the industry."
"One time, a feedback breaker in a system-bypass module, or something like that, was tripped."
"The industry is going to a smaller footprint, but that does come at a cost, specifically for battery reserve time, size and density of the system, and BTU generation. Those three areas contribute to the heat generation factor. I think that they've done a really good job. But, when you look across our infrastructure, it's the UPS system that takes up the most space of any of our products."
"Outside of a full-service contract, my only concern is technician availability for repairs. Where we don't have a full-service contract with them, which unfortunately is the larger portion of our equipment from them, we're just like anybody else, waiting for a slot for a technician to arrive."
"The technical support is pretty good. In general, I've been able to get somebody on the phone. There was one time that I wrote an email that didn't get a response."
"Software needs work. It is functional but could use a new GUI."
"The solution’s pricing could be improved."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me. I have to go there, and I don't want to. I don't want to waste time looking for a vendor. We require immediate attention."
"The duration of the batteries could be much better."
"We have been having some issues with the solutions controller and we are having problems finding spare parts."
"Schneider's vendor, I believe, needs to be more involved with the customer. We have to constantly look for them because they don't come to me."
"The duration of the batteries could be much better."
 

Pricing and Cost Advice

"We use their service plan, which includes parts so we don't do the maintenance on it ourselves. We have a service plan that we use, then they do all the maintenance and periodical maintenance (PM) work. If there are any hardware failures, then they also do the work. Therefore, it's a hardware/software support contract that includes labor."
"I have a maintenance contract with Eaton, which has been very good. The notifications that we receive, we use email to my team, and they work well."
"For our used case, 12kW is good. It has worked very well for us. They can be a lot bigger and they can be smaller, but the 12kW seems to be just about right for us. It has a good price point."
"It saves our company money. Because if there is an outage, it is approximately $1 million a minute for an outage. Since we are a very large credit union, outages would be very expensive for us."
"It is an expensive technology. The maintenance is expensive. The batteries are expensive. Replacing those batteries is expensive as a capital cost. You have to plan for it every four to five years, but it's the cost of doing business. The cost of not having a good reliable system in place is even higher when you have catastrophic failures. I would recommend the product, but you do have to be prepared to spend some money, both on the product as well as all the environmental preparations for powering the system and cooling system."
"The pricing is far more competitive than APC or Liebert, the other two big players. And Eaton's service is phenomenal."
"The cost per unit, as a rough estimate, is $300,000 per UPS 750-block."
"When you bid them out, they're all within a single-digit percentage point of each other... The cost of Eaton's service is competitive because we bid it out. I bid the service for all my units on campus: APCs, Lieberts, Eatons, because we've got a big hodgepodge of everything. Eaton won on price."
"It is not expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
11%
Computer Software Company
10%
Construction Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
No data available
 

Also Known As

Eaton Powerware, Powerware 9300 Series
Smart-UPS VT
 

Overview

 

Sample Customers

Gamatronic
The Boston Red Sox