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IBM Application Performance Management vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
38th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (49th), IT Infrastructure Monitoring (44th)
IBM Application Performance...
Ranking in Application Performance Monitoring (APM) and Observability
51st
Average Rating
6.4
Reviews Sentiment
5.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.3%, down from 0.3% compared to the previous year. The mindshare of IBM Application Performance Management is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.
Daniel Tamiru - PeerSpot reviewer
A multi-functional solution but has poor stability and performance-related issues
We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"Single pane of glass to review status of the full environment."
"The product is simple to use."
"Enormous capability to monitor Citrix environments."
"It gives good insight into inside of what's going on with Exchange."
"The GUI is nicer than all the other graphical interfaces out there."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"I would rate the scalability an eight out of ten."
"It's easy to use."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"The initial setup was straightforward and took minimal effort."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
 

Cons

"The UI looks a little dated and could do with a refresh."
"The solution needs to enhance the management dashboards."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Needs to improve the networking monitor capabilities."
"Dashboards are difficult to create, and not so useful."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"The stability is not great and should be better."
"The demo that was provided to us is not working very well. At times, there are errors."
"Technical support can be slow and needs improvement."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
 

Pricing and Cost Advice

"It'd be nice if the price was lower. That would be an improvement."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"eG Enterprise is much cheaper than the other products it competes with."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They are aligned with other enterprise solutions."
"The product is very cheap."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"It is not expensive."
"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
"The licensing fees can be paid every six months or on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Government
11%
Manufacturing Company
8%
Financial Services Firm
28%
Computer Software Company
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What needs improvement with IBM Application Performance Management?
They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. ...
What is your primary use case for IBM Application Performance Management?
I monitor business applications for more than four end users.
 

Also Known As

No data available
IBM APM
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Mibtree, EatDrinkDeals.com, IT Performance Advisor
Find out what your peers are saying about IBM Application Performance Management vs. eG Enterprise and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.