IBM SevOne Network Performance Management (NPM) vs eG Enterprise comparison

IBM SevOne Network Performance Management (NPM) vs. eG Enterprise

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

eG Enterprise

Ranking in Network Monitoring Software

49th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th)

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

37th

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (18th), Log Management (44th), Cloud Monitoring Software (29th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.3%, down from 0.5% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Jose Ramon Crespo

Senior Enterprise Director at Towers IT

Utilize artificial intelligence for faster issue response and seamless ITSM integration

The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM ( /categories/it-service-management-itsm ) services, providing a seamless alerting system for our customers.

Read full review

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is simple to use."

"eG Enterprise has a single pane of glass for observability and monitoring."

"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."

"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."

"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."

"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

"Enormous capability to monitor Citrix environments."

"The GUI is nicer than all the other graphical interfaces out there."

More eG Enterprise pros

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

More IBM SevOne Network Performance Management (NPM) pros

Cons

"The UI looks a little dated and could do with a refresh."

"Back-end configuration is not easy to implement."

"Needs to improve the networking monitor capabilities."

"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."

"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."

"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."

"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."

More eG Enterprise cons

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"The tool needs improvement in non-Cisco SD-WAN."

"The reporting of NMS is good, but it could be better."

More IBM SevOne Network Performance Management (NPM) cons

Pricing and Cost Advice

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."

"They are aligned with other enterprise solutions."

"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."

"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"

"The product is very cheap."

"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."

"eG Enterprise is much cheaper than the other products it competes with."

"It is not expensive."

More eG Enterprise pricing and cost advice

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"Prices per license are not huge, but they exist."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"There are cheaper solutions available."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"The pricing has been fair."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Government

11%

Manufacturing Company

Financial Services Firm

17%

Manufacturing Company

16%

Computer Software Company

14%

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

Do you recommend eG Enterprise? Why or why not?

I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...

What do you like most about eG Enterprise?

eG Enterprise has a single pane of glass for observability and monitoring.

What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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Product Reports

eG Enterprise

Download eG Enterprise product report

IBM SevOne Network Performance Management (NPM)

Download IBM SevOne Network Performance Management (NPM) product report

IBM SevOne Network Performance Management (NPM) report

Also Known As

No data available

SevOne

Overview

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.
Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.
Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.
Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.
Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

IBM SevOne Network Performance Management (NPM) vs. eG Enterprise