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Eggplant Performance vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (12th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 1.8%, up 1.1% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.9% mindshare, down 6.6% since last year.
Performance Testing Tools Market Share Distribution
ProductMarket Share (%)
Eggplant Performance1.8%
Apache JMeter16.4%
Tricentis NeoLoad13.8%
Other68.0%
Performance Testing Tools
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete5.9%
Tricentis Tosca20.8%
OpenText Functional Testing8.9%
Other64.4%
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"We find the solution stable and scalable."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"The solution has a very nice interface."
"Selenium integration."
"TestComplete has strong reporting capabilities. The reports they generate are really good."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The most valuable feature is the integration with Azure DevOps."
"The ability to run a whole suite of tests automatically (which we did overnight)."
 

Cons

"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."
"The initial setup of SmartBear TestComplete was complex."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
 

Pricing and Cost Advice

"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The option we chose was around $2,000 USD."
"We have a TestComplete 12 license."
"The pricing is pretty reasonable."
"The product is becoming more and more expensive."
"The licensing costs are in the range of $1,000 to $3,000."
"Our ROI is about $10,000 a year."
"The pricing is a little above average — it could be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Retailer
11%
Energy/Utilities Company
9%
Computer Software Company
8%
Computer Software Company
18%
Manufacturing Company
15%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

What do you like most about Eggplant Performance?
It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class.
What needs improvement with Eggplant Performance?
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources f...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Apache, Perforce, Tricentis and others in Performance Testing Tools. Updated: September 2025.
867,497 professionals have used our research since 2012.