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Eggplant Performance vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (14th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
75
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 1.2%, up 1.2% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 6.1% mindshare, down 7.6% since last year.
Performance Testing Tools
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find the solution stable and scalable."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"Test items, project variables helps in managing automation suite and scheduling execution."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"The database checkpoints detect problems which are difficult for a human resource to find."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"It allows us to test both desktop and web applications."
 

Cons

"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"Error handling features in the tool are a little limited."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"Product is not stable enough and it crashes often."
"The initial setup of SmartBear TestComplete was complex."
"Right now, the product only supports Windows."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
 

Pricing and Cost Advice

"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"SmartBear TestComplete is an expensive tool."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"The price is less, compared to other products, such as QTP."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"Our ROI is about $10,000 a year."
"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Energy/Utilities Company
9%
Healthcare Company
7%
Computer Software Company
19%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Eggplant Performance?
It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class.
What needs improvement with Eggplant Performance?
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources f...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Apache, Tricentis, OpenText and others in Performance Testing Tools. Updated: February 2025.
838,640 professionals have used our research since 2012.