Try our new research platform with insights from 80,000+ expert users

Eggplant Performance vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (12th)
SmartBear TestComplete
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (9th), Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Eggplant Performance is designed for Performance Testing Tools and holds a mindshare of 1.3%, up 1.1% compared to last year.
SmartBear TestComplete, on the other hand, focuses on Test Automation Tools, holds 5.9% mindshare, down 7.4% since last year.
Performance Testing Tools
Test Automation Tools
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources familiar with Eggplant in India is challenging due to lack of affiliation programs and so on.
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"We find the solution stable and scalable."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The solution has a very nice interface."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."
"Selenium integration."
"The ease-of-use and quality of the overall product are above average."
"The solution is great as a record and playback tool. It also has valuable regression testing."
 

Cons

"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"The initial setup of SmartBear TestComplete was complex."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."
"The licensing costs are a little bit high and should be reduced."
"There could be API interfaces with this tool."
"The integration tools could be better."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
 

Pricing and Cost Advice

"The pricing is competitive in India."
"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The licensing costs are in the range of $1,000 to $3,000."
"It is approximately $6,000 a year."
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
report
Use our free recommendation engine to learn which Performance Testing Tools solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Energy/Utilities Company
8%
Manufacturing Company
7%
Computer Software Company
20%
Manufacturing Company
13%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Eggplant Performance?
It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class.
What needs improvement with Eggplant Performance?
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources f...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I don't know much about the pricing, however, I think it's cheaper.
What needs improvement with SmartBear TestComplete?
The recording function, when using Python, could be improved, as it does not work well in recording testing.
 

Also Known As

TestPlant eggPlant Performance
No data available
 

Overview

 

Sample Customers

Cisco
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Apache, Tricentis, Perforce and others in Performance Testing Tools. Updated: March 2025.
845,040 professionals have used our research since 2012.