Eggplant Test vs OpenText Silk Test comparison

Keysight Technologies and OpenText are both solutions in the Test Automation Tools category. Keysight Technologies is ranked #12 with an average rating of 7.7, while OpenText is ranked #19 with an average rating of 8.0. Keysight Technologies holds a 3.6% mindshare in TAt, compared to OpenText’s 0.8% mindshare. Additionally, 85% of Keysight Technologies users are willing to recommend the solution, compared to 93% of OpenText users who would recommend it.

Eggplant Test

Read 18 Eggplant Test reviews

2,718 Views
1,530 Comparison Views

85% willing to recommend

OpenText Silk Test

Read 17 OpenText Silk Test reviews

693 Views
436 Comparison Views

93% willing to recommend

Eggplant Test

OpenText Silk Test

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

OpenText Silk Test and Eggplant Test are competitors in the automation testing tools category. While OpenText Silk Test is favored for its comprehensive feature set and testing capabilities, Eggplant Test is notable for its innovative approach and ease of use.

Features: OpenText Silk Test provides extensive features like cross-browser testing, load testing, and integration with other OpenText solutions, catering to broad testing requirements. It supports distributed test runs and Java or C# test scripting through its Open Agent. Eggplant Test focuses on intelligent automation, featuring advanced image recognition and OCR technology. It offers user-centric testing through AI-driven capabilities and supports various platforms with its Digital Automation Intelligence.

Room for Improvement: OpenText Silk Test could streamline its complex interface and reduce deployment intricacies for faster onboarding. Enhancing support for newer technologies and providing better mobile testing could increase its applicability. Eggplant Test might improve its OCR functionality for finer accuracy. Enhancing documentation and providing more examples could assist new users. Its pricing structure could be more transparent for better market competitiveness.

Ease of Deployment and Customer Service: OpenText Silk Test follows a traditional deployment model which can be complex in extensive enterprise environments but includes dedicated setup support. Eggplant Test offers straightforward deployment with user-friendly tools and responsive support, facilitating quicker adoption with minimal setup issues.

Pricing and ROI: OpenText Silk Test presents higher upfront costs aligned with its extensive features, potentially achieving high ROI in long-term, complex projects. Eggplant Test provides flexible and competitive pricing beneficial for rapid projects or smaller businesses, offering significant ROI in environments where setup ease and adaptability are prioritized.

To learn more, read our detailed Eggplant Test vs. OpenText Silk Test Report (Updated: February 2025).

Buyer's Guide

Eggplant Test vs. OpenText Silk Test

February 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Test Automation Tools

12th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Digital Experience Monitoring (DEM) (12th)

OpenText Silk Test

Ranking in Test Automation Tools

19th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (19th), Regression Testing Tools (8th)

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 3.6%, up from 3.1% compared to the previous year. The mindshare of OpenText Silk Test is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools

Featured Reviews

Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

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SrinivasPakala

Director Consulting Expert at Cgi Deutschland KG

Stable, with good statistics and detailed reporting available

While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."

"We did see a massive return on investment from using Eggplant."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"The most valuable features would be the image recognition and the OCR."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

"It provides very strong cross-platform support."

"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."

"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."

More Eggplant Test pros

"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."

"The scalability of the solution is quite good. You can easily expand the product if you need to."

"It's easy to automate and accelerate testing."

"A good automation tool that supports SAP functional testing."

"The statistics that are available are very good."

"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."

"The feature I like most is the ease of reporting."

"The major thing it has helped with is to reduce the workload on testing activities."

Cons

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture."

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"Eggplant Digital Automation Intelligence could improve by lowering the price."

"They need to update the Linux. I think it's kind of an outdated Java Swing application."

"The solution would crash from time to time."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."

More Eggplant Test cons

"They should extend some of the functions that are a bit clunky and improve the integration."

"Everything is very manual. It's up to us to find out exactly what the issues are."

"The pricing is an issue, the program is very expensive. That is something that can improve."

"The pricing could be improved."

"The support for automation with iOS applications can be better."

"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."

"The solution has a lack of compatibility with newer technologies."

"Could be more user-friendly on the installation and configuration side."

Pricing and Cost Advice

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It probably has a yearly license."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"Eggplant Test is a very expensive solution."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Healthcare Company

11%

Computer Software Company

22%

Financial Services Firm

17%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

Eggplant Test is a bit expensive compared to its competitors.

See all answers

What is your experience regarding pricing and costs for Silk Test?

The pricing depends on the license used. The pricing is similar to others in the market.

See all answers

What needs improvement with Silk Test?

The pricing could be improved.

See all answers

What is your primary use case for Silk Test?

The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.

See all answers

Comparisons

Tricentis Tosca vs Eggplant Test

Compared 21% of the time

Selenium HQ vs Eggplant Test

Compared 17% of the time

UiPath Test Cloud vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete vs Eggplant Test

Compared 9% of the time

Qt Squish vs Eggplant Test

Compared 9% of the time

More Eggplant Test Competitors

OpenText UFT One vs OpenText Silk Test

Compared 59% of the time

Qt Squish vs OpenText Silk Test

Compared 15% of the time

Selenium HQ vs OpenText Silk Test

Compared 13% of the time

OpenText UFT Developer vs OpenText Silk Test

Compared 12% of the time

More OpenText Silk Test Competitors

Product Reports

Buyer's Guide

Eggplant Test

April 2025

Download Eggplant Test product report

Buyer's Guide

OpenText Silk Test

March 2025

Download OpenText Silk Test product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Segue, SilkTest, Micro Focus Silk Test

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

SilkTest is robust and portable test automation for web, native, and enterprise software applications. Silk Test's portability enables users to test applications more effectively with lower complexity and cost in comparison to other functional testing tools on the market. Silk Test's role based testing enables business stakeholders, QA engineers, and developers to contribute to the whole automation testing process, which drives collaboration and increases the effectiveness of software testing.

OpenText

Sample Customers

FUJIFILM Group, NEC Personal Computers

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies

Buyer's Guide

Eggplant Test vs. OpenText Silk Test

February 2025

Free Report: Eggplant Test vs. OpenText Silk Test

Find out what your peers are saying about Eggplant Test vs. OpenText Silk Test and other solutions. Updated: February 2025.

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