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Elastic Observability vs Loom Systems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Log Management (11th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Loom Systems
Ranking in IT Infrastructure Monitoring
66th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 4.3%, up from 3.6% compared to the previous year. The mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Elastic team communicated well with us, so we decided to give it a try."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"Machine learning is the most valuable feature of this solution."
"It has always been a stable solution."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"The solution has been stable in our usage."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"The price is very less expensive compared to the other solutions."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The RFS portion of the solution is the product's most valuable feature."
"You can develop your own apps within Loom, and they can be configured very simply."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
 

Cons

"Elastic Observability’s price could be improved."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"The price is the only issue in the solution. It can be made better and cheaper."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"We did have some issues at the beginning."
"More web features could be added to the product."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
 

Pricing and Cost Advice

"It is expensive. It is not cheap."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The product is not that cheap."
"The price of Elastic Observability is expensive."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"We will buy a premium license after POC."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"Elastic Observability's pricing could be better for small-scale users."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Financial Services Firm
23%
Computer Software Company
16%
Real Estate/Law Firm
8%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal. Simplifying the parsing of logs and manual efforts would also be beneficial.
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Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Find out what your peers are saying about Elastic Observability vs. Loom Systems and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.