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Elastic Observability vs Loom Systems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.7
Elastic Observability's customer service is praised for responsiveness, support resources, and comprehensive documentation, with stable system reducing support needs.
No sentiment score available
 

Room For Improvement

Sentiment score
4.0
Elastic Observability requires automation, improved metrics, advanced features, and better interfaces to address scalability, customization, and cost management challenges.
No sentiment score available
Enhancements are needed in automation, integrations, pricing, incident prioritization, and 3D graphics to reduce human effort and improve efficiency.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
 

Scalability Issues

Sentiment score
5.7
Elastic Observability offers strong scalability, receiving positive ratings, with improved performance in higher subscription tiers and cloud installations.
No sentiment score available
Loom Systems impresses with scalability, supporting thousands smoothly and offering flexible licenses, though some report limited access.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Setup Cost

Sentiment score
2.0
Elastic Observability is cost-efficient for large enterprises but can be pricey for startups, with varied deployment pricing options.
No sentiment score available
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
 

Stability Issues

Sentiment score
8.3
Elastic Observability is highly stable and dependable, with fast performance and positive user feedback across diverse environments.
No sentiment score available
Loom Systems is highly reliable and stable, with minor issues arising only from custom user-developed applications.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Valuable Features

Sentiment score
8.1
Elastic Observability offers cost-effective, scalable logging with machine learning, customization, and seamless Kibana integration for robust monitoring and security.
No sentiment score available
Loom Systems RFS is valued for flexible infrastructure monitoring, enabling simple app creation and manageable service desk configuration.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Log Management (13th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Loom Systems
Ranking in IT Infrastructure Monitoring
67th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 4.3%, up from 3.5% compared to the previous year. The mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Government
5%
Financial Services Firm
23%
Computer Software Company
18%
Real Estate/Law Firm
8%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What needs improvement with Elastic Observability?
I don't know how Elastic can improve. The integration feature I am using is very easy to implement.
Ask a question
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Comparisons

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Find out what your peers are saying about Elastic Observability vs. Loom Systems and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.