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Elastic Observability vs Mezmo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Mezmo
Ranking in Application Performance Monitoring (APM) and Observability
76th
Ranking in Log Management
54th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Observability Pipeline Software (5th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.4%, down from 5.7% compared to the previous year. The mindshare of Mezmo is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
TO
Has vastly increased our ability to reach SLA targets consistently
Scalability could be improved. We are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible. If an event hits but you don't have the information to look at it, then it's tricky. This is probably not an issue of the product itself, but more a deployment issue. There is something on the IBM side that needs some readjustment to make certain these lags don't happen too often. We now use other tools for back-up in that area. But if you really want to do SIEM type work, then that is an aspect that needs some improvement. It's hard to tell if it's the product or the IBM deployment of it. The user interface is really very productive interactively but for an additional feature, it would be nice if we somehow could encapsulate a query or a filter, and communicate or share that among the team so that specific types of actions can be carried out quickly. In particular, when we deal with a customer issue, it may pertain to a particular transaction through the system and each transaction has a unique ID. It would be great if we could query that ID and request all transactions that pertain to a specific ID. For now, we need to find the events, then extract the ID. Once we have that, we can go through the UI to set up the query and filter it to give us a transaction. But it would be really nice if we could simply say, "Here's the ID. Give me all the transactions."

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"Good design and easy to use once implemented."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"Machine learning is the most valuable feature of this solution."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"I found Elk to be excellent for log analytics, security analytics, application code-level analytics, collaboration with DevOps teams, CI/CD, microservices, and Kubernetes, specifically cloud-native or cloud-specific tasks."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
 

Cons

"The price is the only issue in the solution. It can be made better and cheaper."
"One example is the inability to monitor very old databases with the newest version."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"There could be more low-code features included in the product."
"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."
"Elastic Observability’s price could be improved."
"There's a steep learning curve if you've never used this solution before."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
 

Pricing and Cost Advice

"One needs to pay for the licenses, and it is an annual subscription model right now."
"The product’s pricing needs improvement."
"We have been using the open-source version."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"Pricing is one of those situations where the more you use it, the more you pay."
"Elastic Observability's pricing could be better for small-scale users."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"We will buy a premium license after POC."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
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Comparisons

 

Also Known As

No data available
LogDNA
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Instacart, Asics, Lime, Salesforce
Find out what your peers are saying about Elastic Observability vs. Mezmo and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.