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Elastic Observability vs Prometheus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.7
Elastic Observability's customer service is praised for responsiveness, support resources, and comprehensive documentation, with stable system reducing support needs.
No sentiment score available
Prometheus users frequently receive support from documentation, online communities, and internal teams, reducing the need for direct technical assistance.
 

Room For Improvement

Sentiment score
4.0
Elastic Observability requires automation, improved metrics, advanced features, and better interfaces to address scalability, customization, and cost management challenges.
No sentiment score available
Prometheus needs improvements in query language, UI, documentation, visualization tools, integration, security monitoring, error handling, and pricing.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
 

Scalability Issues

Sentiment score
5.7
Elastic Observability offers strong scalability, receiving positive ratings, with improved performance in higher subscription tiers and cloud installations.
No sentiment score available
Prometheus is highly scalable, integrates with projects like Thanos, supports enterprise needs, but some users seek parameter improvements.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Setup Cost

Sentiment score
2.0
Elastic Observability is cost-efficient for large enterprises but can be pricey for startups, with varied deployment pricing options.
No sentiment score available
Prometheus is favored for affordability due to its open-source model, often chosen over pricier alternatives like New Relic and Datadog.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
 

Stability Issues

Sentiment score
8.3
Elastic Observability is highly stable and dependable, with fast performance and positive user feedback across diverse environments.
No sentiment score available
Prometheus is stable and efficient, with occasional performance issues, commonly used in Docker Compose and Kubernetes environments.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Valuable Features

Sentiment score
8.1
Elastic Observability offers cost-effective, scalable logging with machine learning, customization, and seamless Kibana integration for robust monitoring and security.
No sentiment score available
Prometheus is highly valued for its integration, flexibility, scalability, powerful querying, Grafana dashboards, easy installation, and robust API support.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (9th), Log Management (13th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.4
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 6.5%, up from 5.2% compared to the previous year. The mindshare of Prometheus is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Noam Blidstein - PeerSpot reviewer
A very flexible open box that can be used vastly to do anything you need
Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
816,192 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What needs improvement with Elastic Observability?
I don't know how Elastic can improve. The integration feature I am using is very easy to implement.
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your primary use case for Prometheus?
We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Information Not Available
Find out what your peers are saying about Elastic Observability vs. Prometheus and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.