Elastic Observability vs PRTG Network Monitor comparison

Elastic and Paessler GmbH are both solutions in the IT Infrastructure Monitoring category. Elastic is ranked #9 with an average rating of 8.7, while Paessler GmbH is ranked #4 with an average rating of 8.4. Elastic holds a 2.3% mindshare in IM, compared to Paessler GmbH’s 3.8% mindshare. Additionally, 88% of Elastic users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.

Elastic Observability

Read 29 Elastic Observability reviews

8,461 Views
3,384 Comparison Views

88% willing to recommend

PRTG Network Monitor

Read 112 PRTG Network Monitor reviews

8,525 Views
4,859 Comparison Views

92% willing to recommend

Elastic Observability

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

PRTG Network Monitor and Elastic Observability compete in the network and application performance monitoring category. PRTG Network Monitor seems to have the upper hand due to its ease of use and quick setup, while Elastic Observability excels in customization and data analytics capabilities.

Features: PRTG Network Monitor is known for rapid deployment, scalability, and extensive sensor availability, making it suitable for comprehensive monitoring across various environments. Its ease of use, affordability, and reliable alert system are key features. Conversely, Elastic Observability offers an integrated platform with robust data search capabilities and customizable dashboards, supporting a range of monitoring with options requiring expertise for full utilization.

Room for Improvement: PRTG Network Monitor could improve its graphical interfaces and dashboard flexibility as well as enhance application monitoring and sensor customization, with better cloud integration. Elastic Observability needs improvements in predictive analytics, visualization, and user access control, with a need for more intuitive out-of-the-box configuration.

Ease of Deployment and Customer Service: PRTG Network Monitor offers an easy deployment process across various environments, contributing to its user satisfaction, with generally good customer service despite some timezone-related responsiveness issues. Elastic Observability provides deployment flexibility across multiple platforms but poses a steeper learning curve. Its customer support, though praised, requires more expertise for the effective use of its complex features.

Pricing and ROI: PRTG Network Monitor offers a competitive pricing model with options for perpetual licenses, considered cost-effective by many users. Despite potential cost increases with more sensors, users note a quick ROI due to reduced downtime. Elastic Observability, while more expensive especially for small users, remains competitive for larger deployments with a data usage-based pricing model that can enhance ROI through comprehensive monitoring capabilities and significant cost savings in data-intensive environments.

To learn more, read our detailed Elastic Observability vs. PRTG Network Monitor Report (Updated: December 2025).

Buyer's Guide

Elastic Observability vs. PRTG Network Monitor

December 2025

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Helped 879,310 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.5

Elastic Observability enhances cost-effectiveness by reducing incidents, automating fixes, and visualizing cloud operations, saving time and resources.

Sentiment score

6.6

PRTG Network Monitor provides cost-effective returns by enhancing efficiency, reducing downtime, and minimizing staffing needs through proactive monitoring.

Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.

Stefan Decuypere

Technology Consultant at Hybrid software

For more quotes and insights, download the Elastic Observability report

It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.

Mahmoud Abd El-Rasol

Network Manager at a financial services firm with 1,001-5,000 employees

After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.

reviewer2759802

Architect at a consultancy with 1-10 employees

The implementation reduced our employee resources from 20-25 to 5-6 employees.

Madhan Cs

Senior consultant at Cambridge Institute of Technology

For more quotes and insights, download the PRTG Network Monitor report

Customer Service

Sentiment score

7.6

Elastic Observability customers appreciate their helpful support, quick responses, and valuable documentation, despite some challenges in complex issue resolution.

Sentiment score

6.7

PRTG Network Monitor support is generally effective, but time zone issues and complex queries can delay responses.

Elastic support really struggles in complex situations to resolve issues.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Their excellent documentation typically helps me solve any issues I encounter.

Stefan Decuypere

Technology Consultant at Hybrid software

For more quotes and insights, download the Elastic Observability report

They resolve our queries 24/7.

madhan kumar hs

software engineer at Capgemini

The setup process is well-documented, making it easy to deploy.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Tutorials are available so I can manage any issue with PRTG Network Monitor easily.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Scalability Issues

Sentiment score

7.2

Elastic Observability is praised for scalability and ease of deployment, despite potential complexities and internal process limitations.

Sentiment score

7.4

PRTG Network Monitor is scalable and flexible for varying deployments but requires extra licenses and hardware for growth.

I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.

Stefan Decuypere

Technology Consultant at Hybrid software

Elastic Observability seems to have a good scale-out capability.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

For more quotes and insights, download the Elastic Observability report

On a scale of one to ten, scalability is rated as 9.5.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

PRTG Network Monitor has the ability to scale and add new devices.

SikanderAli

IT Infrastructure Engineer at Atlas

You can install them in each network, even if they are not connected, and it works.

Petr Pouzar

IT Consultant at M-COM s.r.o

For more quotes and insights, download the PRTG Network Monitor report

Stability Issues

Sentiment score

8.2

Elastic Observability is stable and reliable, with high user ratings, efficiently handling large data volumes with proper configuration.

Sentiment score

7.9

PRTG Network Monitor is highly stable with reliable performance, minimal downtime, and robust updates, despite minor external issues.

There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

It is very stable, and I would rate it ten out of ten based on my interaction with it.

Adelina Craciun

Product Owner at Swisscom

I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.

Stefan Decuypere

Technology Consultant at Hybrid software

For more quotes and insights, download the Elastic Observability report

We haven't needed vendor support for the last three years, which demonstrates the product's stability.

Mahmoud Abd El-Rasol

Network Manager at a financial services firm with 1,001-5,000 employees

PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.

Megha Pawar

Associates at Mphasis

PRTG Network Monitor is very stable and requires low maintenance.

ShubhamBharti

Software Engineer at Asahi Beverages

For more quotes and insights, download the PRTG Network Monitor report

Room For Improvement

Elastic Observability needs automation, AI, and customization improvements, addressing complex deployment, market presence, metrics, licensing, and usability issues.

PRTG Network Monitor needs improvements in customization, performance, support, integration, analytics, and cost-efficiency for enhanced usability and flexibility.

For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.

Lakshmi Bodepu

Senior Consultant at Skillfield

It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.

reviewer708360

Senior Technical Sales at a tech vendor with 1,001-5,000 employees

Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

For more quotes and insights, download the Elastic Observability report

The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

Madhan Cs

Senior consultant at Cambridge Institute of Technology

They need to improve application performance monitoring, error tracing mechanisms, and log management.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

PRTG Network Monitor should provide syslog monitoring since it is not available at this time.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Setup Cost

Elastic Observability provides competitive pricing, benefiting large enterprises with comprehensive licensing, but may be costly for smaller users.

PRTG Network Monitor is cost-effective for enterprises, but costs may rise; offers flexible licensing with annual support.

The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.

Adelina Craciun

Product Owner at Swisscom

Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.

Lakshmi Bodepu

Senior Consultant at Skillfield

For more quotes and insights, download the Elastic Observability report

The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.

madhan kumar hs

software engineer at Capgemini

Pricing is by the number of devices, not by sensor.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

The prices are very high for PRTG Network Monitor.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Valuable Features

Elastic Observability excels with flexible integration, powerful search, scalability, real-time insights, affordability, and robust support, enhancing efficiency.

PRTG Network Monitor is valued for its rapid deployment, intuitive interface, scalability, reliability, and comprehensive monitoring features.

The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.

Syed Waqar Uddin

Chief Cloud Architect at a tech services company with 11-50 employees

the most valued feature of Elastic is its log analytics capabilities.

reviewer708360

Senior Technical Sales at a tech vendor with 1,001-5,000 employees

All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.

Adelina Craciun

Product Owner at Swisscom

For more quotes and insights, download the Elastic Observability report

PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.

SikanderAli

IT Infrastructure Engineer at Atlas

PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.

reviewer2759802

Architect at a consultancy with 1-10 employees

These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.

Chandhan P

Software engineer at Bosch

For more quotes and insights, download the PRTG Network Monitor report

Categories and Ranking

Elastic Observability

Ranking in IT Infrastructure Monitoring

9th

Ranking in Cloud Monitoring Software

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (6th), Log Management (12th), Container Monitoring (4th)

PRTG Network Monitor

Ranking in IT Infrastructure Monitoring

4th

Ranking in Cloud Monitoring Software

9th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Network Monitoring Software (5th)

Mindshare comparison

As of December 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 2.3%, down from 4.6% compared to the previous year. The mindshare of PRTG Network Monitor is 3.8%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
PRTG Network Monitor	3.8%
Elastic Observability	2.3%
Other	93.9%

IT Infrastructure Monitoring

Featured Reviews

Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities

In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.

Read full review

madhan kumar hs

software engineer at Capgemini

Alerting precision has reduced incident response times and improved department-level network visibility

The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Read full review

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

Government

Computer Software Company

11%

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	19
Large Enterprise	47

Questions from the Community

What do you like most about Elastic Observability?

Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...

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What is your experience regarding pricing and costs for Elastic Observability?

The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...

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What needs improvement with Elastic Observability?

After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...

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What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...

See all answers

Comparisons

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Dynatrace vs Elastic Observability

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Grafana vs Elastic Observability

Compared 8% of the time

Zabbix vs Elastic Observability

Compared 6% of the time

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Zabbix vs PRTG Network Monitor

Compared 7% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 4% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 4% of the time

Checkmk vs PRTG Network Monitor

Compared 4% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

Elastic Observability

December 2025

Download Elastic Observability product report

Buyer's Guide

PRTG Network Monitor

December 2025

Download PRTG Network Monitor product report

Overview

Elastic Observability offers a comprehensive suite for log analytics, application performance monitoring, and machine learning. It integrates seamlessly with platforms like Teams and Slack, enhancing data visualization and scalability for real-time insights.

Elastic Observability is designed to support production environments with features like logging, data collection, and infrastructure tracking. Centralized logging and powerful search functionalities make incident response and performance tracking efficient. Elastic APM and Kibana facilitate detailed data visualization, promoting rapid troubleshooting and effective system performance analysis. Integrated services and extensive connectivity options enhance its role in business and technical decision-making by providing actionable data insights.

What are the most important features of Elastic Observability?

Centralized Logging: Streamlines the collection, analysis, and storage of log data.
Powerful Search: Provides robust search capabilities for quick access to relevant information.
Scalability: Supports growing data needs across diverse environments.
Real-time Telemetry: Ensures up-to-date insights and monitoring.
Platform Integration: Seamlessly connects with services like Teams and Slack.
Data Visualization: Enhances visibility with Elastic APM and Kibana.

What benefits and ROI should users explore in reviews?

Cost-effectiveness: Offers significant savings through efficient data management.
Rapid Incident Response: Minimizes downtime with quick troubleshooting tools.
Comprehensive Insights: Supports better business decisions with detailed data analysis.
Performance Tracking: Enables assessment of system effectiveness and improvements.

Elastic Observability is employed across industries for critical operations, such as in finance for transaction monitoring, in healthcare for secure data management, and in technology for optimizing application performance. Its data-driven approach aids efficient event tracing, supporting diverse industry requirements.

Elastic

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Elastic Observability vs. PRTG Network Monitor

December 2025

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