PRTG Network Monitor and Elastic Observability compete in the network and data monitoring category. Each has its strengths, with PRTG leading in user-friendliness and Elastic in data integration and analytics.
Features: PRTG Network Monitor is known for its rapid deployment, scalability, and user-friendly interface, allowing users to monitor various infrastructures with minimal customization. In contrast, Elastic Observability integrates well with existing data ecosystems, offering robust logging and analytics features, making it ideal for environments prioritizing data analytics.
Room for Improvement: PRTG requires enhancements in template management, licensing cost, and dashboard functionality, along with more cloud-native capabilities and better integration with service management systems. Elastic Observability needs improvements in visualization, APM capabilities, and user customization options. Streamlining implementation processes, particularly for data retention policies and log management, is also necessary.
Ease of Deployment and Customer Service: PRTG Network Monitor provides a straightforward setup supported by extensive online resources, yet its email-based customer support has slow response times. Elastic Observability is easily deployable in hybrid and cloud environments but has a steeper learning curve and complexity with scalability. Both offer solid technical support, but PRTG needs better support accessibility, while Elastic could improve response immediacy.
Pricing and ROI: PRTG Network Monitor is cost-effective, with competitive pricing and flexible licensing options, offering ROI through operational efficiencies and reduced downtime. Elastic Observability's higher pricing is justified by its comprehensive capabilities and value in large infrastructures. However, there are calls for clearer pricing models and better cost efficiency for smaller businesses. Both solutions contribute to ROI by enhancing proactive maintenance and reducing disruptions.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
One example is the inability to monitor very old databases with the newest version.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
the most valued feature of Elastic is its log analytics capabilities.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.
Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.
What are Elastic Observability's key features?Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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