PRTG Network Monitor and Elastic Observability are leading solutions in the monitoring software market, each excelling in different domains. PRTG seems to have a stronger grasp on infrastructure monitoring with its extensive toolset and ease of use, while Elastic is preferred for its comprehensive data handling and integration capabilities.
Features: PRTG Network Monitor is known for its flexible infrastructure monitoring, offering detailed sensors and robust alerting capabilities. It supports a wide range of network infrastructure with minimal customization, boasts straightforward setup, and receives commendations for its vendor support. Elastic Observability provides a powerful platform for logs and metrics aggregation. Its strengths lie in advanced search functionalities and data integration capabilities. The platform is versatile, catering to diverse needs across different sectors without extensive customization.
Room for Improvement: PRTG Network Monitor can improve in areas like template management, dashboard flexibility, and agentless monitoring. Users express a desire for enhanced reporting and map design features, alongside better application and cloud monitoring. Elastic Observability could benefit from improved visualization tools and more detailed application performance metrics. Users suggest enhancing synthetic and real user monitoring options, along with stronger user role definitions and more intuitive controls.
Ease of Deployment and Customer Service: PRTG Network Monitor excels in the on-premises deployment realm with supportive community forums but could enhance its remote support channel, as email-based interactions often slow down the process. Elastic Observability offers both cloud and on-premises deployment options, which provides scalable solutions, although the hybrid setup can be complex. Elastic's support could be improved with more proactive and interactive customer service experiences.
Pricing and ROI: PRTG Network Monitor is competitively priced, especially appealing to small and medium-sized businesses. It typically offers good ROI due to its sensor-based licensing model, although some find costs increasing with scale. In contrast, Elastic Observability may pose higher costs for smaller entities due to its data ingestion-based pricing, yet it remains cost-effective for large enterprises. The open-source nature of Elastic components contributes to its favorable ROI, dependent on deployment scale and strategic use of its features.
The setup process is well-documented, making it easy to deploy.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
One example is the inability to monitor very old databases with the newest version.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
On a scale of one to ten, scalability is rated as 9.5.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Pricing is by the number of devices, not by sensor.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.
Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.
What are Elastic Observability's key features?Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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