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Elastic Security vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Elastic Security often delivers positive ROI within two years, though user satisfaction and views on cost-effectiveness vary.
Sentiment score
8.2
Huntress Managed EDR delivers high ROI, cuts costs, requires less staff, and enhances security with ease of deployment.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
 

Customer Service

Sentiment score
6.4
Elastic Security feedback is mixed; users praise community support, yet criticize inconsistent technical support and seek faster solutions.
Sentiment score
8.4
Huntress Managed EDR's customer service is praised for responsiveness, expertise, and effective issue resolution, especially during emergencies.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
 

Scalability Issues

Sentiment score
7.3
Elastic Security is scalable and adaptable, suitable for diverse business needs, though skilled personnel are important for effective management.
Sentiment score
8.5
Huntress Managed EDR is lauded for its efficient, scalable deployment, supporting diverse companies with seamless cloud-based endpoint management.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
 

Stability Issues

Sentiment score
7.7
Elastic Security is stable and reliable, though challenges arise with big data and real-time usage without proper configuration.
Sentiment score
8.4
Huntress Managed EDR is praised for stability and reliability, despite occasional minor issues and compatibility challenges with some OS.
In terms of stability, I would rate Elastic a solid eight out of ten.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
 

Room For Improvement

Elastic Security faces challenges in setup, AI integration, permissions management, user support, and requires improved dashboards and cost-efficiency.
Huntress Managed EDR needs better report customization, UI, Mac coverage, API functions, automated remediation, and enhanced security features.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
 

Setup Cost

Elastic Security offers a free open-source option with enterprise features based on usage, making it cost-effective for enterprises.
Huntress Managed EDR offers competitive, flexible pricing per endpoint, delivering good value and performance for both small and large businesses.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
 

Valuable Features

Elastic Security is praised for fast search, scalability, machine learning, customization, integration, and user-friendly, cost-effective features.
Huntress Managed EDR offers 24/7 SOC, proactive threat management, seamless Microsoft Defender integration, and personalized support for efficient protection.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
 

Categories and Ranking

Elastic Security
Ranking in Endpoint Detection and Response (EDR)
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Log Management (7th), Security Information and Event Management (SIEM) (5th), Security Orchestration Automation and Response (SOAR) (6th), Extended Detection and Response (XDR) (8th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Elastic Security is 2.4%, up from 2.2% compared to the previous year. The mindshare of Huntress Managed EDR is 2.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Gajewski Marek - PeerSpot reviewer
Provides good anomaly detection and connectivity reporting
We previously used Splunk but switched to Elastic Security because Splunk was more expensive. Feature-wise, both tools are pretty much the same. They have almost the same functions. Elastic Security has a much better AI assistant that allows you to ask questions like a normal person. With Elastic Security, I can also predict the price and how much it will cost. Splunks's pricing depends on how much data we use and the different add-ons I have to add. The pricing is much better with Elastic Security.
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
10%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Elastic Security is considered cost-effective, especially at lower EPS levels. However, a direct comparison was not made due to different pricing structures.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
 

Also Known As

Elastic SIEM, ELK Logstash
No data available
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Information Not Available
Find out what your peers are saying about Elastic Security vs. Huntress Managed EDR and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.