Try our new research platform with insights from 80,000+ expert users

Ephesoft Transact vs IBM Datacap comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ephesoft Transact
Ranking in Intelligent Document Processing (IDP)
15th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
IBM Datacap
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Ephesoft Transact is 1.5%, down from 1.7% compared to the previous year. The mindshare of IBM Datacap is 4.7%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

YS
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.
DeekshithShetty - PeerSpot reviewer
High-accuracy document processing with easy integration and good image enhancement
The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"I have found the keyword extraction to be helpful."
"Transact's best feature is its ease of customization."
"Both Datacap Studio and Datacap Navigator are great features."
"It reduces human error and saves time."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The standout feature of this intelligent product is its remarkable capability."
"The solution offers many features that are beneficial for customers."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The solution automates manual data entry."
 

Cons

"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"It's not easy to train."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"There are times when external features impact services. For example, Windows patching or antivirus updates can affect production-level services."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"I give the scalability of the solution a six out of ten."
"Third-party integration could be improved; it's very slow."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"It can take some time to implement."
 

Pricing and Cost Advice

"Transact's pricing could be better for smaller customers."
"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."
"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
"It is an expensive solution."
"This solution is the most expensive in the market."
report
Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Retailer
9%
Government
7%
Financial Services Firm
18%
Computer Software Company
15%
Government
13%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Ephesoft Transact?
I have found the keyword extraction to be helpful.
What is your experience regarding pricing and costs for Ephesoft Transact?
The pricing is fair. It's not too expensive. I'd rate the solution seven out of ten.
What needs improvement with Ephesoft Transact?
The configuration can be a bit much. The AML engine part could be better. It's not easy to train. It's not so easy to train the system. If it's not trained, the accuracy will be off. They need to i...
What do you like most about IBM Datacap?
The installation of the solution is very simple.
What needs improvement with IBM Datacap?
When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex. There should be an AI feature where a requirement from the clien...
 

Also Known As

No data available
Datacap
 

Overview

 

Sample Customers

Honda Logistics, Washington State Health Care Authority
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Find out what your peers are saying about Ephesoft Transact vs. IBM Datacap and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.