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ESET Cloud Apps Protection vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Average Rating
8.2
Number of Reviews
45
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
ESET Cloud Apps Protection
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Email Security (29th), Vulnerability Management (39th), Patch Management (23rd)
Proofpoint Email Protection
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (1st)
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Aug 8, 2023
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
LA
Sep 16, 2022
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Santhosh Kandadi - PeerSpot reviewer
Aug 30, 2023
A reasonably priced product that offers protection to emails, along with spam filters
Stability-wise, I rate the solution an eight out of ten. I wouldn't say that the solution's stability is imperfect since it has been a stable tool. In our company, we see some notifications in the tool stating that certain login attempts are not happening successfully, but it is important to note that these issues happen rarely. The issue in the solution may be because of our lack of experience with the solution in our company. A lot of people rely on the solution's UI. I often see the solution's UI go down, like once a month, which doesn't happen very often, in my opinion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The good part is that you don't have to configure it, which is very convenient."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365 is a stable solution."
"The deployment capability is a great feature."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The product's scalability is good."
"One of the best features of the tool is its capability to aggregate insights from different workloads, basically from the Office 365 and endpoints part."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The solution scales quite well."
"The solution scales well."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"It is a very scalable solution."
"The anti-spam features are excellent on the email firewalls."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
 

Cons

"The custom alerts have to improve a lot."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Configuration at the mid-level could be improved for the support team."
"The XDR dashboard has room for improvement."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Proofpoint has a lot of false alarms."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"The email DLP portion could be a bit easier."
"The solution should add post-sales training."
"Proofpoint Email Protection is an expensive solution."
"Some use cases haven't been dealt with yet."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
 

Pricing and Cost Advice

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"The solution saves money so we have seen a return on investment."
"I know that the product is incredibly expensive."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"The pricing is normal. Considering its popularity, it's not overpriced."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The solution provides affordable pricing for medium sized industries."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"The solution is expensive."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"In general, the pricing is competitive."
"The price is reasonable."
"The solution uses a licensing model that is reasonable compared to other products."
"I rate the price of Proofpoint Email Protection a four out of five."
"It is multiple times more expensive, which made it very much less attractive."
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814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
12%
Real Estate/Law Firm
10%
Wholesaler/Distributor
7%
University
6%
Educational Organization
29%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What needs improvement with Proofpoint Email Protection?
The support team was a bit slow. It takes months to implement the next feature. So I'd like to see faster support.
 

Also Known As

MS Defender for Office 365
ESET Mail Security
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about ESET Cloud Apps Protection vs. Proofpoint Email Protection and other solutions. Updated: January 2024.
814,649 professionals have used our research since 2012.