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ESET Cloud Apps Protection vs Fortinet FortiMail comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
46th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (69th), Patch Management (21st)
Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.7%, up from 0.5% compared to the previous year. The mindshare of Fortinet FortiMail is 2.6%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail2.6%
ESET Cloud Apps Protection0.7%
Other96.7%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"It's a trustworthy solution that is easy to learn."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"Fortinet’s support services are good."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"The technical support is excellent."
"With the Fortinet FortiMail solution, you have a lot of advantages because of the effectiveness of security."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"We're happy with things."
"This is a very stable product and all of our customers are happy that we use it."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail."
"The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it."
"The solution is user-friendly to a degree but the dashboard needs improvement."
"Fortinet FortiMail's pricing could be improved."
"High Availability needs improvement."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"The solution's pricing is flexible and can be adjusted for African utility companies. Microsoft often offers special pricing formulas for African governments and organizations and it is similar to Fortinet FortiMail. In my country, government institutions receive discounted pricing from Fortinet FortiMail."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Fortinet Fortimail has reasonable pricing."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
"In terms of licensing, we are using a virtual machine license for the single virtual server which it runs on. Doing it this way enables us to cut costs by only licensing FortiMail for our exact use case. If you need to expand in future, you can later buy extra licenses per virtual machine."
"The licensing model for this solution is better because it is based on the box and not the number of users."
"The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair."
"The price is acceptable for the support license it includes."
"Pricing is straight-forward and renewable without complicated pricing structures."
"It is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
12%
Computer Software Company
9%
Financial Services Firm
8%
Construction Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise23
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Fortinet FortiMail?
I think they should improve Fortinet FortiMail on-premises by enhancing its user interface. Additional features they could have in the future would include advanced analytics capabilities. I do thi...
What is your primary use case for Fortinet FortiMail?
I do have a partnership with Fortinet. I have been both a partner and reseller.
 

Also Known As

ESET Mail Security
FortiMail
 

Overview

 

Sample Customers

Information Not Available
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about ESET Cloud Apps Protection vs. Fortinet FortiMail and other solutions. Updated: September 2026.
912,788 professionals have used our research since 2012.