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ESET Cloud Apps Protection vs Fortinet FortiMail comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
ESET Cloud Apps Protection
Ranking in Email Security
29th
Average Rating
9.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
Vulnerability Management (39th), Patch Management (23rd)
Fortinet FortiMail
Ranking in Email Security
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.4%, down from 0.5% compared to the previous year. The mindshare of Fortinet FortiMail is 7.2%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Andras Solt - PeerSpot reviewer
Reasonable pricing and good spam filtering but does not offer robust gatekeeping
It's mainly suited for mid-size companies, not for bigger companies like us. We are more than 1,000 people. In fact, we're over 2000 users, so that's why we investigated some other products, and Clearswift, for example. We likely won't increase usage. We're looking at GFI in a year or so.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"There are several features that I consider valuable."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The good part is that you don't have to configure it, which is very convenient."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The product's scalability is good."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"A full-featured email gateway solution that contains security threats reliably."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"The user quarantine feature in the solution is good...It is a stable solution."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"I love the integration between Fortinet products."
"The product's initial setup phase was very easy."
 

Cons

"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"The phishing and spam filters could use some improvement."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"I think the security of the product could improve."
"Sometimes, authentic emails get blocked by the solution's firewall."
"The logging information is sometimes not clear or easy to understand."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"FortiMail's dashboard is somewhat complex and could be made simpler."
"Maybe FortiMail's integration could be better."
"It is not easy to install."
 

Pricing and Cost Advice

"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The pricing is normal. Considering its popularity, it's not overpriced."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"The license is expensive because the cost is based on the number of users."
"It's a user-base subscription."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"The solution provides affordable pricing for medium sized industries."
"It's not as that expensive with the competitive different brands. The products sell a lot."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"The pricing is good."
"There is a license required for this solution and it is on an annual basis. I am satisfied with the price."
"Pricing is straight-forward and renewable without complicated pricing structures."
"9,000 Euro per annum for Fortinet Mail and sandbox."
"The solution is quite pricey compared to other competitors in the market."
"The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
11%
Real Estate/Law Firm
9%
Media Company
8%
Wholesaler/Distributor
7%
Educational Organization
49%
Computer Software Company
9%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What is your experience regarding pricing and costs for Fortinet FortiMail?
Barracuda is less expensive compared to FortiMail. FortiMail is mid-range, and Cisco is priced higher.
What needs improvement with Fortinet FortiMail?
There are multiple areas for improvement, such as user visibility, which is less compared to Cisco's secure appliance...
 

Also Known As

MS Defender for Office 365
ESET Mail Security
FortiMail
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about ESET Cloud Apps Protection vs. Fortinet FortiMail and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.