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ESET Cloud Apps Protection vs Fortinet FortiMail comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
ESET Cloud Apps Protection
Ranking in Email Security
29th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (38th), Patch Management (22nd)
Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.7%, down from 20.4% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.4%, down from 0.4% compared to the previous year. The mindshare of Fortinet FortiMail is 5.4%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Andras Solt - PeerSpot reviewer
Reasonable pricing and good spam filtering but does not offer robust gatekeeping
It's mainly suited for mid-size companies, not for bigger companies like us. We are more than 1,000 people. In fact, we're over 2000 users, so that's why we investigated some other products, and Clearswift, for example. We likely won't increase usage. We're looking at GFI in a year or so.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The initial setup was easy."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"I love the integration between Fortinet products."
"Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is SPAM filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
"The anti-spam functionality is good and works well."
"The antiphishing capabilities are very good."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"It is a scalable solution."
"I would rate Fortinet FortiMail ten out of ten overall."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
 

Cons

"The UI needs to be more user-friendly."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The changes to customer service, specifically the new model for support agreements, are not favorable."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Online support sometimes takes up to a week to get back to you."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"It can be easier to configure or connect to the cloud to report on the attachments."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"Fortinet FortiMail's pricing could be improved."
"I believe there is room for enhancement in content and web security features."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list."
 

Pricing and Cost Advice

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"The pricing has become expensive."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"I know that the product is incredibly expensive."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"It's a user-base subscription."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The solution provides affordable pricing for medium sized industries."
"The fees for Fortinet FortiMail can be complicated. However, overall the pricing is fair."
"It is a fairly priced product, considering what it does. The product offers good value for the money users spend on it."
"Pricing is straight-forward and renewable without complicated pricing structures."
"The solution is quite pricey compared to other competitors in the market."
"Pricing is based on initial license purchase and use volume."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"The pricing is on the higher side."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
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832,138 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
12%
Real Estate/Law Firm
9%
Media Company
8%
Wholesaler/Distributor
7%
Educational Organization
51%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What is your experience regarding pricing and costs for Fortinet FortiMail?
The pricing of Fortinet FortiMail is cheaper compared to Cisco, which was quite expensive.
What needs improvement with Fortinet FortiMail?
The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integrati...
 

Also Known As

MS Defender for Office 365
ESET Mail Security
FortiMail
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about ESET Cloud Apps Protection vs. Fortinet FortiMail and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.