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ESET Cloud Apps Protection vs Fortinet FortiMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
47th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (74th), Patch Management (37th)
Fortinet FortiMail
Ranking in Email Security
6th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.4% compared to the previous year. The mindshare of Fortinet FortiMail is 3.7%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail3.7%
ESET Cloud Apps Protection0.6%
Other95.7%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"Fortinet FortiMail is a complete product addressing mail security concerns. It helps to know spam subscriptions and create restriction policies."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"I am satisfied with both the scalability and the stability of this solution."
"The most valuable feature of Fortinet FortiMail is its fully detailed dashboard."
"Fortinet FortiMail positively impacts my organization by reducing mail activities such as spam and phishing, and I have noticed specific outcomes since deploying it, such as reducing my time by a minimum of 20 to 30 percent."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems."
"In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist and blacklist."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"Sometimes, the tool flags legitimate incoming traffic as spam."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Pricing is based on initial license purchase and use volume."
"There is a license required for this solution and it is on an annual basis. I am satisfied with the price."
"In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"The solution is quite pricey compared to other competitors in the market."
"I find Fortinet FortiMail pricing reasonable. There's no additional cost apart from its standard licensing fees."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
"It is reasonable."
"There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
14%
Consumer Goods Company
7%
Media Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise22
Large Enterprise15
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Fortinet FortiMail?
Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like...
What needs improvement with Fortinet FortiMail?
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist an...
 

Also Known As

ESET Mail Security
FortiMail
 

Overview

 

Sample Customers

Information Not Available
Magromer Cueros y Pieles S.A.
Find out what your peers are saying about ESET Cloud Apps Protection vs. Fortinet FortiMail and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.