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Fortinet FortiMail pros and cons

Vendor: Fortinet
4.3 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Fortinet FortiMail excels in anti-spam and sender reputation features, effectively blocking spam and phishing threats.
Users report a significant reduction in malicious emails, which simplifies email management and enhances security.
The integration with other Fortinet products like FortiGate enhances overall protection while providing a cohesive security package.
Users appreciate the solution's ease of use, especially when customizing content filters and profiles.
Fortinet's technical support is highly regarded, offering 24/7 availability and quick response times.

CONS

Fortinet FortiMail pricing is considered high and could be more competitive.
Deployment and configuration difficulties could be alleviated with improved resources and support.
Technical support is seen as lacking in responsiveness and efficiency.
Fortinet FortiMail could benefit from enhanced spam and threat detection, especially regarding regional language-specific spam.
There is a need for better integration and scalability within Fortinet FortiMail offerings.
 

Fortinet FortiMail Pros review quotes

Secteamlead67 - PeerSpot reviewer
Security Team Leader at a tech services company with 11-50 employees
Aug 11, 2019
The most valuable features of this solution are anti-spam, sender reputation, and antivirus.
MM
Network Administrator at Mahreq Group
Aug 26, 2019
The solution is very, very stable.
it_user798879 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees
Aug 29, 2019
The most valuable aspects of this solution are that it protects us from spam and phishing attacks. We had a lot of attacks coming in and then we deployed this solution and they stopped. We no longer have any spam or phishing issues.
Learn what your peers think about Fortinet FortiMail. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
HS
Group Senior Network Administrator at a tech services company with 51-200 employees
Aug 30, 2019
This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort.
WH
Cyber Security Solutions Manager at Summit Technology Solution
Aug 30, 2019
A full-featured email gateway solution that contains security threats reliably.
JG
Cyber Security Analyst at Sixtema Spa
Sep 2, 2019
The solution is very reliable and very stable.
EK
Systems Engineer at a tech services company with 51-200 employees
Sep 5, 2019
Technical support is great. They're available 24/7 and their response time is typically within the hour.
IA
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Feb 10, 2020
Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam.
reviewer1194153 - PeerSpot reviewer
Network and Communications Manager at a financial services firm with 1,001-5,000 employees
Sep 24, 2019
Technical support is great. They are able to look at their patches and offer quick responses. We even have an account manager in the Middle East. They are very good.
AV
Manager Information Technology and Technical at Amadeus Gulf
Sep 25, 2019
The most valuable feature of this solution is the spam filter.
 

Fortinet FortiMail Cons review quotes

Secteamlead67 - PeerSpot reviewer
Security Team Leader at a tech services company with 11-50 employees
Aug 11, 2019
The web console management interface could be improved.
MM
Network Administrator at Mahreq Group
Aug 26, 2019
I would like it if the solution could be more affordable.
it_user798879 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees
Aug 29, 2019
The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems.
Learn what your peers think about Fortinet FortiMail. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,311 professionals have used our research since 2012.
HS
Group Senior Network Administrator at a tech services company with 51-200 employees
Aug 30, 2019
The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it.
WH
Cyber Security Solutions Manager at Summit Technology Solution
Aug 30, 2019
Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved.
JG
Cyber Security Analyst at Sixtema Spa
Sep 2, 2019
In the future, I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive.
EK
Systems Engineer at a tech services company with 51-200 employees
Sep 5, 2019
It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary.
IA
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Feb 10, 2020
An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor.
reviewer1194153 - PeerSpot reviewer
Network and Communications Manager at a financial services firm with 1,001-5,000 employees
Sep 24, 2019
There are features that other solutions have that this one is lacking, such as reporting options. I hope in future releases they advance their features list.
AV
Manager Information Technology and Technical at Amadeus Gulf
Sep 25, 2019
The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime.