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ESET Cloud Apps Protection vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
46th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (83rd), Patch Management (39th)
Microsoft Exchange Online P...
Ranking in Email Security
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Anti-Malware Tools (8th)
 

Mindshare comparison

As of October 2025, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.6%, up from 0.4% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 5.4%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)5.4%
ESET Cloud Apps Protection0.6%
Other94.0%
Email Security
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The pre-set policies and configuration analyzer are the most valuable features."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"I rate Microsoft Exchange Online Protection (EOP) nine out of ten."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"I like the product's ZAP feature."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"Some features, like encryption, are not available."
"The solution must improve the user experience."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"Performance and speed should continue to be improved."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Apart from the license fee for the solution, there are no additional costs."
"Online Protection is fairly expensive."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The solution falls on the higher or more expensive side of the spectrum."
"It is a low-price solution."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The price of Microsoft Exchange Online Protection is reasonable."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
12%
Consumer Goods Company
7%
Media Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
 

Also Known As

ESET Mail Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.