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ESET Cloud Apps Protection vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
29th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (41st), Patch Management (24th)
Microsoft Exchange Online P...
Ranking in Email Security
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Anti-Malware Tools (7th)
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.4%, up from 0.4% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 6.3%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Amber Worth - PeerSpot reviewer
Retrieves data from quarantines and easy to read logs with robust security features
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous. Simplifying interfaces would also be appreciated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The initial setup was easy. The configuration process is very straightforward."
"It's definitely scalable."
"It is scalable."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"It provides security to both on-premises and Azure infrastructures."
"The threat management feature includes policies and alerts that are valuable."
"The initial setup of Microsoft Exchange Online Protection was easy."
"It offers great security against malware and other threats."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"Performance and speed should continue to be improved."
"The solution lacks to elaborate on its spam policies."
"The reporting needs a little bit of improvement."
"Microsoft has some training portals, but more could be developed."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"The product is expensive."
"The solution falls on the higher or more expensive side of the spectrum."
"The solution should reduce the cost."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"The tool's pricing is excellent."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The price could be lower."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
13%
Media Company
8%
Wholesaler/Distributor
6%
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
 

Also Known As

ESET Mail Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.