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ESET Cloud Apps Protection vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
ESET Cloud Apps Protection
Ranking in Email Security
29th
Average Rating
9.6
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
Vulnerability Management (39th), Patch Management (23rd)
Microsoft Exchange Online P...
Ranking in Email Security
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.4%, down from 0.5% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 8.5%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
Offers valuable alert features
In my experience, everyone is using Azure or solutions from Microsoft. Word, Excel, and Outlook are present for a majority of companies. There is very little on the Google platform for email. The solution's discussion is more about budget and whether you are going to choose the on-premises or the cloud version. Microsoft is huge and a top-three vendor that really only competes with AWS and maybe Oracle. Certain features like scalability really are not relevant because the company's reputation is more than enough. Age in the market and investments in security are more important. You can rest assured that Microsoft has a particular team dedicated to each feature or issue. They are always improving and always delivering. Certain features of the solution will be valuable based on your role. For example, I am part of the security team so threat management is interesting to me. An an engineer or email team might be more interested in policies, configuration, or the administrative exchange. Nothing is perfect but the solution is very good. When you don't have opponents, it is easier to achieve a good rating. I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The technical support is good and quick to resolve issues."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"The initial setup of Microsoft Exchange Online Protection was easy."
"It is scalable."
"You can use the product to create special accounts."
"The threat management feature includes policies and alerts that are valuable."
"The pre-set policies and configuration analyzer are the most valuable features."
"The initial setup is just a standard process."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
 

Cons

"Configuration requires going to a lot of places rather than just accessing one tab."
"The phishing and spam filters could use some improvement."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
"The solution needs to improve its backup."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"I think the implementation could be more streamlined."
"The security features could be better."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
 

Pricing and Cost Advice

"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"I know that the product is incredibly expensive."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The pricing has become expensive."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The solution provides affordable pricing for medium sized industries."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The solution should reduce the cost."
"The pricing of the solution is reasonable."
"The solution is expensive but is backed by Microsoft's reputation."
"The solution is priced high and could be less expensive compared to other solutions."
"The tool's pricing is excellent."
"The solution falls on the higher or more expensive side of the spectrum."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
11%
Real Estate/Law Firm
9%
Media Company
8%
Wholesaler/Distributor
7%
Computer Software Company
15%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For exam...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not ...
 

Also Known As

MS Defender for Office 365
ESET Mail Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
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Find out what your peers are saying about ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.