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ESET Cloud Apps Protection vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
48th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (69th), Patch Management (36th)
Microsoft Exchange Online P...
Ranking in Email Security
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Anti-Malware Tools (12th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.5%, up from 0.4% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 4.4%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)4.4%
ESET Cloud Apps Protection0.5%
Other95.1%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
HP
Cloud Consultant at Ensono
Service provider benefits from effective email security management and seeks enhanced customer support
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecting to other parts of the Microsoft suite, but it depends on the license you have. There aren't significant concerns with Microsoft Exchange Online Protection (EOP), as it depends on what customers expect; if they expect more features, then it depends on what Microsoft 365 license they have. The important thing is to ensure they are using all the security features they get with their licensing. The basic one is Microsoft Exchange Online Protection (EOP). While it's nice to have more functionality, that's available through other licensing programs with Microsoft. While we'd prefer more features, as a basic tool, it's fine, but more advanced features come with the add-ons from other parts of the Microsoft 365 licensing. One feature that could improve Microsoft Exchange Online Protection (EOP) is automated malware detection, where it actually analyzes the file offline in a sandbox to determine if it's safe, potentially reducing false positives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"The initial setup of Microsoft Exchange Online Protection was easy."
"It's all running in the backend, so it doesn't affect the app functionality."
"The initial setup was easy. The configuration process is very straightforward."
"It is an easy solution."
"It is scalable."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The security features could be better."
"It would be helpful for customers if Plan 1 features were included with EOP."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"The tool is not 100% stable."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"The product's pricing is competitive for the US market."
"The pricing of the solution is reasonable."
"The tool's pricing is excellent."
"The solution is expensive but is backed by Microsoft's reputation."
"The solution is priced high and could be less expensive compared to other solutions."
"The solution should reduce the cost."
"The solution falls on the higher or more expensive side of the spectrum."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
14%
Consumer Goods Company
7%
Media Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
 

Questions from the Community

Ask a question
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What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
 

Also Known As

ESET Mail Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.