IBM Security QRadar and ESET PROTECT Enterprise compete in the cybersecurity solutions category, with QRadar excelling in integration and scalability while ESET is superior in endpoint protection and ease of use. QRadar has the upper hand in providing comprehensive security insights, but ESET leads in cost-effectiveness and user-friendly management.
Features: IBM Security QRadar includes scalable log management, SIEM functionalities, and customizable user behavior analytics offering detailed security insights. ESET PROTECT Enterprise is praised for endpoint detection and response (EDR) and a user-friendly dashboard facilitating simpler system management with centralized security solutions.
Room for Improvement: IBM Security QRadar needs enhancements in visualization tools, integration capabilities, and reporting features while ESET PROTECT Enterprise could improve automation, centralization of management, and offer more configurable options for specific needs. QRadar users request better reporting and integration, while ESET could benefit from improved customization.
Ease of Deployment and Customer Service: IBM Security QRadar supports on-premises, public cloud, and hybrid deployments but users note mixed experiences with technical support, influenced by variable response times. ESET PROTECT Enterprise also offers flexible deployment options and is lauded for cost-effectiveness and simplicity, making its technical support perceived as more straightforward than IBM's.
Pricing and ROI: IBM Security QRadar's pricing is higher, especially for smaller enterprises, but its comprehensive features can justify the cost. It offers scaling options with varying licensing terms. ESET PROTECT Enterprise is commended for affordability and straightforward licensing, providing robust security without a high price tag.
The return on investment is excellent due to its functionality and ease of installation.
Investing this amount was very much worth it for my organization.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
It takes a lot of processing power when the machine is initially booted.
They need to reduce the number of notifications on the endpoints.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
We receive logs from different types of devices and need a way to correlate them effectively.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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