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ESET PROTECT Enterprise vs NetWitness NDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
ESET PROTECT Enterprise offers valuable security and protection, recognized for excellent ROI due to effective features and easy installation.
Sentiment score
8.0
Implementing NetWitness NDR enhances security, improves network visibility, reduces costs, and boosts efficiency and productivity for businesses.
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
8.9
ESET PROTECT Enterprise's customer service is highly rated for knowledgeable, responsive support, offering effective resolutions and valuable promotions.
Sentiment score
7.3
NetWitness NDR's customer service is generally efficient and highly regarded, though some users report occasional slow response times.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
 

Scalability Issues

Sentiment score
8.0
ESET PROTECT Enterprise offers excellent scalability for large organizations, efficiently managing many users and endpoints across environments.
Sentiment score
7.0
NetWitness NDR is scalable for large enterprises, though some users report issues with scalability and agent migration.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
8.1
ESET PROTECT Enterprise is stable and reliable, with minimal issues, effective protection, and efficient support for occasional problems.
Sentiment score
7.7
NetWitness NDR is generally reliable, providing real-time data and stability, though minor technical issues are occasionally reported.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
 

Room For Improvement

ESET PROTECT Enterprise struggles with deployment, performance impacts, integration, and user guidance, needing enhancements in management and detection features.
NetWitness NDR requires improvements in UI, scalability, detectability, integration, session times, pricing, training, and features, making it complex and slow.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
 

Setup Cost

ESET PROTECT Enterprise offers cost-effective pricing, competitive licensing, efficiency, and valued affordability compared to similar security solutions.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
 

Valuable Features

ESET PROTECT Enterprise offers robust security, user-friendly management, and efficient performance, even on older hardware, with minimal intervention.
NetWitness NDR offers high detection rates, real-time malware response, third-party integration, and a user-friendly, interoperable interface with advanced analytics.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
NetWitness NDR
Ranking in Extended Detection and Response (XDR)
36th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (59th), Threat Intelligence Platforms (35th), Endpoint Detection and Response (EDR) (63rd), Security Orchestration Automation and Response (SOAR) (24th), Network Detection and Response (NDR) (20th)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of NetWitness NDR is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
SupravatMaji - PeerSpot reviewer
Beneficial single unified dashboard, good native application integration, and high availability
My advice to those wanting to implement RSA NetWitness Network is they have to first do a little due diligence, such as the exact requirement based on their needs. That will give them a direction for their investment because otherwise, the bill of material or bill of quantity (BOQ) may be higher side. It is important to do good due intelligence on the environment, see the exact requirement, and then go ahead with the solution. The solution is perfectly stable. I rate RSA NetWitness Network a nine out of ten.
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Government
12%
Financial Services Firm
10%
Computer Software Company
17%
Financial Services Firm
16%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
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Also Known As

ESET Protect, ESET File Security
RSA ECAT, NetWitness Network
 

Overview

 

Sample Customers

Information Not Available
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about ESET PROTECT Enterprise vs. NetWitness NDR and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.