NetWitness NDR and ESET PROTECT Enterprise are competitors in the cybersecurity solutions category. Based on data comparisons, NetWitness has the upper hand in threat detection, while ESET PROTECT is favored for end-user setup and support.
Features: NetWitness NDR offers real-time traffic analysis, advanced threat detection, and comprehensive network visibility. ESET PROTECT Enterprise provides advanced endpoint protection, unified management capabilities, and a streamlined interface for easy endpoint management.
Room for Improvement: NetWitness NDR users suggest better integration with third-party tools, improved documentation, and enhanced user interface intuitiveness. ESET PROTECT users desire more detailed reporting features, improved scalability, and better integration with diverse IT environments.
Ease of Deployment and Customer Service: NetWitness NDR experiences mixed reviews regarding deployment complexity, but users commend the support team. ESET PROTECT is generally seen as easier to deploy, and its customer service receives positive feedback for its efficient support.
Pricing and ROI: NetWitness NDR is noted for high initial setup costs, but users recognize a strong ROI due to its robust threat capabilities. ESET PROTECT, while also costly, is considered worthwhile for delivering significant value in endpoint security with its scalability and comprehensive features.
The return on investment is excellent due to its functionality and ease of installation.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Using a centralized combination of network and endpoint analysis, behavioral analysis, data science techniques and threat intelligence, NetWitness NDR helps analysts detect and resolve known and unknown attacks while automating and orchestrating the incident response lifecycle. With these capabilities on one platform, security teams can collapse disparate tools and data into a powerful, blazingly fast user interface.
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