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Expel vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024
 

Categories and Ranking

Expel
Ranking in SOC as a Service
5th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
Managed Detection and Response (MDR) (18th)
Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

As of December 2024, in the SOC as a Service category, the mindshare of Expel is 16.1%, up from 9.7% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 15.1%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service
 

Featured Reviews

reviewer2578461 - PeerSpot reviewer
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"Many different playbooks are available and can be customized."
"They have a portal where you can find any kind of integration that you need."
"The most valuable features are simplicity and ease of integration."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
"The solution provides threat intelligence with EDR."
"Palo Alto is easy to use."
"It is a scalable solution."
"I have no complaints about Cortex's stability."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"Palo Alto needs to develop more AI-centric products."
"The solution's technical support could be better."
"The solution requires DV but does not support open-source DV elastic searches."
"Its dashboard features need improvement."
"The dashboard performance could be improved."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"I would love to see more flexibility on what we can display and design on the dashboards."
"The solution is complicated to learn."
 

Pricing and Cost Advice

Information not available
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"There is a yearly license required for this solution and it is expensive."
"The solution is a bit on the expensive side."
"It is expensive."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
The price of the solution is high and not justifiable for small or medium-sized companies without a developed cybersecurity team.
What needs improvement with Palo Alto Networks Cortex XSOAR?
The price of the solution could be lower. Companies utilizing this solution should have a well-developed cybersecurity team to maximize its benefits. It is more suited for large organizations rathe...
 

Also Known As

Workbench, Expel SOC-as-a-Service
Demisto Enterprise, Cortex XSOAR, Demisto
 

Learn More

Video not available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service. Updated: November 2024.
824,053 professionals have used our research since 2012.