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Expel vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 21, 2024
 

Categories and Ranking

Expel
Ranking in SOC as a Service
5th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Managed Detection and Response (MDR) (18th)
Palo Alto Networks Cortex X...
Ranking in SOC as a Service
2nd
Average Rating
8.4
Number of Reviews
44
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

As of November 2024, in the SOC as a Service category, the mindshare of Expel is 16.7%, up from 9.9% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 16.3%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service
 

Featured Reviews

reviewer2578461 - PeerSpot reviewer
Oct 16, 2024
Rapid threat management and diverse technology integration for effective monitoring
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so forth. Expel is beneficial for customers with diverse environments in terms of technologies that need…
NikhilSharma2 - PeerSpot reviewer
Aug 23, 2024
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"I am satisfied with the product overall."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"The product’s stability is good."
"The automation is excellent."
"The most valuable features of Cortex XSOAR include its vast library of plugins, which allow us to integrate various tools and solutions seamlessly."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"Palo Alto is easy to use."
"The solution is very reliable."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"There is room for improvement in terms of the pricing model."
"It is not a very scalable solution."
"I would love to see more flexibility on what we can display and design on the dashboards."
"The solution's correlation rules and playbooks should be improved."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The dashboard performance could be improved."
"The solution's technical support could be better."
 

Pricing and Cost Advice

Information not available
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"The solution's pricing needs improvement."
"It is expensive."
"The solution's cost is high."
"Cortex XSOAR's price could be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
13%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
I do not know about the pricing as it was handled by the salespeople.
What needs improvement with Palo Alto Networks Cortex XSOAR?
Creating complex playbooks using coding languages, such as Python, could be easier. Sometimes the process becomes tedious and requires manual tasks.
 

Also Known As

Workbench, Expel SOC-as-a-Service
Demisto Enterprise, Cortex XSOAR, Demisto
 

Learn More

Video not available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service. Updated: October 2024.
814,763 professionals have used our research since 2012.