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ExtraHop Reveal(x) for IT Operations vs ScienceLogic comparison

ExtraHop Networks and ScienceLogic are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #70, while ScienceLogic is ranked #27 with an average rating of 7.4. ExtraHop Networks holds a 0.5% mindshare in NMS, compared to ScienceLogic’s 1.3% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.
ExtraHop Reveal(x) for IT O...
Read 8 ExtraHop Reveal(x) for IT Operations reviews
  • 1,127 Views
  • 602 Comparison Views
100% willing to recommend
ScienceLogic
Read 45 ScienceLogic reviews
  • 2,050 Views
  • 1,504 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ScienceLogic and ExtraHop Reveal(x) compete in IT operations management. ScienceLogic has an advantage in pricing and customer support, whereas ExtraHop Reveal(x) stands out with its comprehensive features that justify higher costs.

Features: ScienceLogic enhances monitoring and automation, integrating seamlessly with diverse IT environments. It offers straightforward automation tools, effective IT environment integration, and reliable performance tracking. ExtraHop Reveal(x) excels in network traffic analysis, real-time anomaly detection, and security insights, ensuring a secure IT infrastructure with its real-time monitoring capabilities.

Room for Improvement: ScienceLogic could benefit from enhancing network analysis capabilities, improving real-time anomaly detection, and providing more advanced security features. ExtraHop Reveal(x) might improve by simplifying its automation processes, offering a more streamlined integration experience, and presenting a more straightforward pricing model.

Ease of Deployment and Customer Service: ScienceLogic provides an easier deployment with comprehensive support resources, facilitating a hassle-free implementation process. ExtraHop Reveal(x) may require more initial effort due to its complex deployment model, yet it offers efficient and responsive customer service, which aids users during the setup and operation.

Pricing and ROI: ScienceLogic offers a cost-effective initial setup with a clear ROI path attributed to low initial costs and a straightforward pricing model. ExtraHop Reveal(x) incurs higher upfront costs, but delivers ROI through advanced features that make the investment worthwhile over time, positioning itself as a premium solution with strong long-term returns.

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To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. ScienceLogic Report (Updated: February 2025).
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. ScienceLogic
February 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
70th
Ranking in IT Operations Analytics
15th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), Network Packet Capture (7th)
ScienceLogic
Ranking in Network Monitoring Software
27th
Ranking in IT Operations Analytics
7th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (24th), Cloud Monitoring Software (19th), AIOps (7th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.5%, down from 0.6% compared to the previous year. The mindshare of ScienceLogic is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
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Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"When it comes to features, the power pack is the most valuable."
"Since it is a SaaS-based product, the setup is not very difficult."
"It is simple."
"The best feature is the highly flexible graphs."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"I recommend ScienceLogic to other users."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Power packs."
More ScienceLogic pros
 

Cons

"Network visibility is something that needs to be improved."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"ScienceLogic could improve the implementation, it could be made easier."
"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."
"They should add CLI command modes​ and scripts for high performance."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"There are often bugs in new releases."
"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
More ScienceLogic cons
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"The pricing model for ScienceLogic could improve."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
More ScienceLogic pricing and cost advice
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Top Industries

By visitors reading reviews
Educational Organization
58%
Financial Services Firm
10%
Computer Software Company
6%
Healthcare Company
3%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
See all answers
What is your experience regarding pricing and costs for ScienceLogic?
The cost is medium. It could be cheaper.
See all answers
What needs improvement with ScienceLogic?
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
See all answers
 

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Product Reports

Buyer's Guide
ExtraHop Reveal(x) for IT Operations
March 2025
ExtraHop Reveal(x) for IT Operations reportDownload ExtraHop Reveal(x) for IT Operations product report
Buyer's Guide
ScienceLogic
March 2025
ScienceLogic reportDownload ScienceLogic product report
 

Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?
  • Agentless Configuration: Ensures easy deployment without the need for agents.
  • Third-Party Integration: Seamlessly integrates with various tools.
  • Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
  • Flexible Graphs: Allows custom visual representation of data.
  • Role-Based Access: Provides tiered access for different user roles.
  • Infrastructure and Event Management: Efficiently monitors hybrid environments.
What benefits and ROI should users look for?
  • Scalability: Handles environments of all sizes efficiently.
  • AI and Machine Learning: Enhances automation and incident management.
  • Ease of Deployment: Streamlines initial setup and reduces time to value.
  • Customization: Custom dashboards and reports cater to specific needs.
  • Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic
 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Buyer's Guide
ExtraHop Reveal(x) for IT Operations vs. ScienceLogic
February 2025
Free Report: ExtraHop Reveal(x) for IT Operations vs. ScienceLogic
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