ExtremeCloud IQ vs Huawei Wireless comparison

"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."

"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."

"The dashboards are great and the user interface is quite intuitive."

"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."

"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."

"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."

"Our transaction polling is now way more secure."

"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."

"I am impressed with the tool's seamless integration."

"The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features."

"The reliability has had a positive impact on our operations."

"It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly."

"The product's Wi-Fi 7 solution stands out as it offers cutting-edge technology in wireless communication, enhancing bandwidth management and coverage."

"The solution's most valuable feature is mobility or seamless roaming."

"It has all of the features that we need."

"The solution is very user-friendly and easy to use."

"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."

"We'd like to have a cloud dashboard from which we can see all devices."

"Lacks cyber asset tracking."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."

"Pricing could be improved. It could be lower."

"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."

"The product could support multi-vendor infrastructures."

"What needs improvement in Huawei Wireless is after-sales support. I've faced many after-sales support issues, so that's the area I want Huawei to improve. Having an SLA with customers is what I'd suggest to Huawei Wireless."

"I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use."

"I have encountered connectivity issues with the tool. I am not sure if it is due to Wi-Fi inference. I would like the solution to include some marketing analytics features like evaluation of user behavior."

"They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"The security of the solution could be better in the future."

"Cloud integration needs to be improved."

"The scalability could be a bit better."

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

"I am not involved in the price, but I am sure that it is not cheap."

"ExtremeCloud IQ's pricing is high."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"Price-wise, it is a reasonable tool."

"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"The product pricing is reasonable."

"The price is good for the solution and there is a license required."

"The platform is less costly than one of its competitors. I rate the pricing a three out of ten."

"The price of Huawei Wireless is reasonable. The licenses are active, and everything is working fine as per the license agreement."

"It is very cost-effective."

"Extras come with a surcharge."

"Huawei Wireless is an expensive product. I'm rating it as one out of ten, price-wise."

"We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent.""

"Right now, my company made a one-time purchase of Huawei Wireless. It depends, but in most of the projects where customers buy hardware with some software, it's a one-time purchase. Customers pay a yearly fee for other projects for support and additional software features, such as email protection firmware updates for cybersecurity. You'll also receive information about the latest attacks and get more protection if you pay an additional fee apart from the standard license fee. You'll also get an additional warranty for Huawei Wireless, a yearly contract."