ExtremeCloud IQ vs Huawei Wireless comparison

"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."

"The deployment made my life very easy."

"Our transaction polling is now way more secure."

"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."

"The dashboards are great and the user interface is quite intuitive."

"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."

"This solution's most valuable feature is its short deployment time."

"The HiveManager integration with the VPN Gateway is awesome."

"It can scale."

"The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features."

"I think it's a good technology. I like that it transparently connects with LDAP. The technology has a lot of capacity for WiFi six. It provides notifications, and there are many ways to connect with fiber. There is an electrical tool, and you can put an SFP transceiver. There are also many ways to implement antennas."

"It is easy to set up."

"The most valuable features of Huawei Wireless are WiFi coverage and ease of use."

"The solution offers very good value for money."

"The solution is easily managed compared to other wireless solutions."

"When opening the radio, we manage the frequency to handle overlapping effectively."

"Certain features only exist or work in certain versions."

"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."

"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."

"The tool has simplified things, but it also adds a complexity that sometimes stumps some users."

"Pricing is a bit expensive."

"I struggled with the documentation."

"I would like to see a remote phone application for monitoring APs when on the road."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"While I am fine with the current licensing price, I would appreciate it to be more cost-effective."

"Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks."

"Support could be a bit faster."

"They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready."

"The solution's integration with some AAA servers like Aruba ClearPass is difficult and could be improved."

"Given that Wi-Fi 7 is a new protocol, compatibility with other devices like phones and computers that lack this technology could be enhanced."

"I have encountered connectivity issues with the tool. I am not sure if it is due to Wi-Fi inference. I would like the solution to include some marketing analytics features like evaluation of user behavior."

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."

"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

"Price-wise, it is a reasonable tool."

"Bring the cost down."

"This solution offers annual licensing that is middle of the range in terms of cost."

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"Huawei Wireless is one of the cheapest options in the marketplace."

"The price of Huawei Wireless is very good."

"We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent.""

"The price is good for the solution and there is a license required."

"I pay monthly for the solution."

"Its price is very good. This wireless system totally costs about 30,000 euros, and some of the other solutions cost about 45,000 euros. It is a difference of 15,000 euros, which is quite a lot of money."

"The product has a good price."

"Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers."