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F5 BIG-IP Access Policy Manager (APM) vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
F5 BIG-IP Access Policy Manager offers essential access, resulting in financial gains, cost savings, and complete return on investment.
Sentiment score
7.6
Microsoft Intune offered up to 60% savings through cost reduction, improved efficiency, streamlined processes, and enhanced operational capabilities.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
7.6
F5 BIG-IP Access Policy Manager support is responsive and helpful but could improve in communication and response time during resolution.
Sentiment score
6.6
Microsoft Intune's support receives mixed reviews, with varied responsiveness, expertise levels, and dependence on subscription level impacting experiences.
Even if they respond, they don't update me with the process or what's going on.
F5 technical support is responsive and helpful.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
7.9
F5 BIG-IP APM is highly scalable, supporting thousands of users efficiently, ideal for enterprises with minimal maintenance required.
Sentiment score
8.1
Microsoft Intune is scalable, cloud-based, and integrates well, with some macOS challenges, making it ideal for diverse organizations.
I would rate the scalability of F5 BIG-IP Access Policy Manager (APM) between seven and eight.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
7.9
F5 BIG-IP APM is praised for stability and reliability, despite minor logging issues with underlying LTM software.
Sentiment score
7.9
Microsoft Intune's stability has greatly improved with fewer issues, though occasional sync and deployment glitches still occur.
On a scale from one to ten for stability, I would rate F5 BIG-IP Access Policy Manager (APM) a ten.
Sometimes, the logs are not quite informational or easy to understand.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
 

Room For Improvement

F5 BIG-IP APM needs cloud service enhancements, better GUI, detailed reporting, efficient support, and improved integration and documentation.
Users seek better reporting, mobile remote control, non-Microsoft management, integration, usability, cost reduction, and hybrid domain handling.
If I could copy and paste objects instead of picking and configuring them from scratch each time, it would be great.
F5 BIG-IP Access Policy Manager (APM) does not have a direction for SaaS.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
 

Setup Cost

F5 BIG-IP Access Policy Manager is costly but has improved licensing clarity, with moderate user satisfaction on pricing.
Microsoft Intune offers flexible, cost-effective pricing within Microsoft 365, appealing to enterprises with comprehensive integration and reasonable value.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
We get Intune bundled with our Microsoft agreement.
 

Valuable Features

F5 BIG-IP APM excels in customization, security, performance, and integration, making it ideal for financial and educational institutions.
Microsoft Intune's key features enhance productivity with robust integration, device management, security, and scalability for remote management.
APM is quite flexible for customers to use, providing secure remote access through various host-checking conditions for both machines and users.
A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

F5 BIG-IP Access Policy Man...
Ranking in Remote Access
11th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Secure Web Gateways (SWG) (19th), Network Access Control (NAC) (8th), SSL VPN (5th), Access Management (10th)
Microsoft Intune
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
240
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of March 2025, in the Remote Access category, the mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.3%, up from 1.3% compared to the previous year. The mindshare of Microsoft Intune is 9.6%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Ashish Kumar Rai - PeerSpot reviewer
Offers remote access control, good GUI and easy to configure
I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM interface itself, they could add direct hyperlinks to relevant online documentation. This would provide easy access to admin guides and other resources when working within the GUI.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
11%
Government
10%
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options and policy configuration tools in the GUI. It's good and good enough to work.
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
Sometimes, if I erase or add a new agent in the policy, I can't go backwards, even if I haven't saved the access policy. I want the option to delete it, however, there's no option. I need to create...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

F5 Access Policy Manager
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Mitchells and Buzzers, Callaway
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. Microsoft Intune and other solutions. Updated: January 2025.
841,004 professionals have used our research since 2012.