F5 BIG-IQ vs ServiceNow Orchestration comparison

F5 and ServiceNow are both solutions in the Process Automation category. F5 is ranked #27 with an average rating of 7.7, while ServiceNow is ranked #12 with an average rating of 8.3. F5 holds a 0.3% mindshare in PA, compared to ServiceNow’s 5.0% mindshare. Additionally, 77% of F5 users are willing to recommend the solution, compared to 91% of ServiceNow users who would recommend it.

F5 BIG-IQ

Read 12 F5 BIG-IQ reviews

254 Views
118 Comparison Views

77% willing to recommend

ServiceNow Orchestration

Read 14 ServiceNow Orchestration reviews

2,408 Views
1,630 Comparison Views

91% willing to recommend

F5 BIG-IQ

ServiceNow Orchestration

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between F5 BIG-IQ and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed F5 BIG-IQ vs. ServiceNow Orchestration Report (Updated: October 2024).

Buyer's Guide

F5 BIG-IQ vs. ServiceNow Orchestration

October 2024

Download the complete report

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Categories and Ranking

F5 BIG-IQ

Ranking in Process Automation

27th

Average Rating

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Orchestration

Ranking in Process Automation

12th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of F5 BIG-IQ is 0.3%, down from 0.4% compared to the previous year. The mindshare of ServiceNow Orchestration is 5.0%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Nikolay Dimitrov

Cyber Security Engineer at Paysafe / IBM

Feb 20, 2024

A central management system to manage and monitor a bunch of different BIG-IP devices

A new user should consider what they want to use F5 BIG-IQ. The solution can be used for configuration management or monitoring. The solution can also be used for configuration management and monitoring together. So, users have to select their use cases before choosing F5 BIG-IQ. When you have a lot of devices, you need to improve them. F5 BIG-IQ is a product for big companies with many F5 BIG-IP devices. You don't need the solution if you've got fewer devices, like 10 to 20 devices. F5 BIG-IQ has the ability to generate a lot of good statistics to troubleshoot latency issues with web applications. Overall, I rate the solution seven and a half out of ten.

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ShaheenKapery

Solutions Architect at Altron

May 24, 2024

Easy to integrate, stable solution and incredibly good customer service

It is a long setup. It was customized to our company's requirements. Bearing in mind that there is not just an IT team. You've got an IT team consisting of end-users, consulting, and user support sides. Install support, ServiceNow support, application support, and so on. What ServiceNow does is it's really good at getting the tickets to the right person. That's the power of it. There's no issue with it. But you need to set that up in advance. You need to know the structure and who is responsible for each task. The initial setup does take a long time, and the organization might face some issues. But once you've got that resolved, it's amazing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The reporting feature is quite good."

"Scalability: To move from larger boxes to smaller boxes, along with virtualization. So, we are not locked into a particular size."

"F5 BIG-IQ reduces the propensity for error."

"F5 BIG-IQ has always provided us with great support."

"The most valuable features are load balancing and WAF."

"Features like AFM, the gateway, and Global DNS are the coolest features that save work for us."

"The best aspect of the solution is that we can have everything integrated with a rather large capacity in order to personalize and configure specific rules."

"The backup, monitoring and logging are the best features."

More F5 BIG-IQ pros

"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."

"The data visualization is good."

"The iTerm suite is also crucial for visibility and optimization."

"It has competitive AI capabilities."

"The solution effectively automates business processes."

"It's probably the best product out there."

"Great with IT processes and business processes."

"It's scalable."

More ServiceNow Orchestration pros

Cons

"F5 BIG-IQ should improve by being a complete certificate management solution because currently, it is only for Venafi. Other automation platforms, should be added."

"F5 BIG-IQ is a complex solution, and it cannot manage everything related to BIG-IPs."

"The shell, kernel, or Linux has something like a delay, especially with the Virtual Edition, when you are trying to implement it in the cloud and you want to access it remotely with web management. It would be great if they could improve their kernel. It was difficult for me, especially when I got started with BIG-IP. I was struggling to find which commands work with it. If you want to work with it, you have to be a Linux guy."

"The solution should improve pricing. It's expensive in comparison to other American solutions."

"I had trouble with high availability deployment in my environment."

"There are a lot of scripts available on the internet for people who know how to use them, but with a graphical interface, it would be easier for new users."

"The solution's rSeries has been made free, and iSeries should be made free as well."

"Integration with VAS is something that they need to work on."

More F5 BIG-IQ cons

"Efficiency of some features could be improved."

"There can be gaps in integration."

"We cannot perform GUI automation using the tool."

"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."

"From my space, the only thing that I can say is the spinning up with Google Cloud Services."

"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."

"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."

"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."

More ServiceNow Orchestration cons

Pricing and Cost Advice

"There is only one licensing fee for F5 BIG-IQ and everything is included in the price."

"F5 BIG-IQ is a cheap solution."

"I would like the product to be cheaper."

"Users have to pay an annual subscription fee for the solution's iSeries."

"In terms of price, this solution is at the higher end of what you'll find."

"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."

"It is not very expensive."

"Pricing is custom to every customer."

"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."

"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."

"This is an expensive product, but it is the best in the market considering the features and lack of competitors."

"The solution is costly and orchestrations are very expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

13%

Energy/Utilities Company

12%

Manufacturing Company

12%

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about F5 BIG-IQ?

F5 BIG-IQ is a central management system for the BIG-IP.

See all answers

What is your experience regarding pricing and costs for F5 BIG-IQ?

F5 BIG-IQ is a cheap solution.

See all answers

What needs improvement with F5 BIG-IQ?

F5 BIG-IQ is a complex solution, and it cannot manage everything related to BIG-IPs. It's a little bit complex with respect to statistics gathering.

See all answers

What do you like most about ServiceNow Orchestration?

The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...

See all answers

What is your experience regarding pricing and costs for ServiceNow Orchestration?

Pricing is custom to every customer.

See all answers

What needs improvement with ServiceNow Orchestration?

There is a lot of complexity in the platform, but that comes with the scalability. It is a highly complex platform to work on. There are changes in their workflow technology, and the flow technolog...

See all answers

Comparisons

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Product Reports

Buyer's Guide

F5 BIG-IQ

November 2024

Download F5 BIG-IQ product report

Buyer's Guide

ServiceNow Orchestration

October 2024

Download ServiceNow Orchestration product report

Learn More

ServiceNow

Overview

F5® BIG-IQ® Centralized Management provides a unified point of visibility and control for the entire F5 portfolio, ensuring administrators remain aware on the pulse of F5 devices, modules, and licenses and enabling them to deliver optimal application availability, performance, and security.

BIG-IQ manages policies,licenses, SSL certificates, BIG-IP images, and configurations for F5 appliances and for the following BIG-IP moduals across hardware and virtual editions:

BIG-IP Local Traffic Manager™ (LTM)
F5 Advanced Web Application Firewall™ (WAF)
BIG-IP Advanced Firewall Manager™ (AFM)
F5 SSL Orchestrator®
F5 DDoS Hybrid Defender®
BIG-IP Access Policy Manager® (APM)
F5 Secure Web Gateway Services
BIG-IP DNS

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

Sample Customers

Information Not Available

experian, BEACHBODY, HealthPartners, Banosoft

Buyer's Guide

F5 BIG-IQ vs. ServiceNow Orchestration

October 2024

Free Report: F5 BIG-IQ vs. ServiceNow Orchestration

Find out what your peers are saying about F5 BIG-IQ vs. ServiceNow Orchestration and other solutions. Updated: October 2024.

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See our F5 BIG-IQ vs. ServiceNow Orchestration report.

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We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.