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F5 BIG-IQ vs ServiceNow Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Setup Cost

Sentiment score
4.5
F5 BIG-IQ has a varied pricing structure with device-based fees and mixed affordability perceptions among users.
No sentiment score available
 

Stability Issues

Sentiment score
7.1
F5 BIG-IQ is generally stable but experiences issues during upgrades and heavy operations, slightly less stable than BIG-IP.
Sentiment score
8.3
ServiceNow Orchestration is stable and reliable, though some users suggest improvements for connectors and cloud-on-premise alignment.
 

Categories and Ranking

F5 BIG-IQ
Ranking in Process Automation
27th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
ServiceNow Orchestration
Ranking in Process Automation
11th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Process Automation category, the mindshare of F5 BIG-IQ is 0.2%, down from 0.4% compared to the previous year. The mindshare of ServiceNow Orchestration is 4.7%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Nikolay Dimitrov - PeerSpot reviewer
A central management system to manage and monitor a bunch of different BIG-IP devices
A new user should consider what they want to use F5 BIG-IQ. The solution can be used for configuration management or monitoring. The solution can also be used for configuration management and monitoring together. So, users have to select their use cases before choosing F5 BIG-IQ. When you have a lot of devices, you need to improve them. F5 BIG-IQ is a product for big companies with many F5 BIG-IP devices. You don't need the solution if you've got fewer devices, like 10 to 20 devices. F5 BIG-IQ has the ability to generate a lot of good statistics to troubleshoot latency issues with web applications. Overall, I rate the solution seven and a half out of ten.
ShaheenKapery - PeerSpot reviewer
Easy to integrate, stable solution and incredibly good customer service
It is a long setup. It was customized to our company's requirements. Bearing in mind that there is not just an IT team. You've got an IT team consisting of end-users, consulting, and user support sides. Install support, ServiceNow support, application support, and so on. What ServiceNow does is it's really good at getting the tickets to the right person. That's the power of it. There's no issue with it. But you need to set that up in advance. You need to know the structure and who is responsible for each task. The initial setup does take a long time, and the organization might face some issues. But once you've got that resolved, it's amazing.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Energy/Utilities Company
12%
Manufacturing Company
12%
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about F5 BIG-IQ?
F5 BIG-IQ is a central management system for the BIG-IP.
What needs improvement with F5 BIG-IQ?
F5 BIG-IQ is a complex solution, and it cannot manage everything related to BIG-IPs. It's a little bit complex with respect to statistics gathering.
What do you like most about ServiceNow Orchestration?
The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...
What needs improvement with ServiceNow Orchestration?
There is a lot of complexity in the platform, but that comes with the scalability. It is a highly complex platform to work on. There are changes in their workflow technology, and the flow technolog...
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
experian, BEACHBODY, HealthPartners, Banosoft
Find out what your peers are saying about F5 BIG-IQ vs. ServiceNow Orchestration and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.