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Fidelis Elevate vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
8.3
Fortinet FortiEDR offers enhanced security and ROI with minimal weekly effort, boosting visibility and customer satisfaction over four years.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
8.0
Fortinet FortiEDR's customer service is responsive but faces occasional delays due to broader reach and non-integrated support.
For setting up some proper solutions for issues at the customer site, it can take about one week.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.2
Fortinet FortiEDR is highly scalable for enterprises, though some limitations exist with external integrations and cloud environments.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.0
Fortinet FortiEDR is stable and reliable but requires maintenance, with occasional issues like memory concerns and false alerts.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Fortinet FortiEDR needs improved cloud security, automation, and user interface for better market acceptance and competitive advantage.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
 

Setup Cost

Fortinet FortiEDR offers competitive pricing but may have high setup costs, with potential savings through Fortinet's channel model.
It's reasonably priced compared to other vendors' similar products.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Fortinet FortiEDR offers robust EDR capabilities, efficient resource use, and seamless integration, ensuring scalable, user-friendly cybersecurity for organizations.
 

Categories and Ranking

Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
37th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (14th), Managed Detection and Response (MDR) (25th), Extended Detection and Response (XDR) (24th)
Fortinet FortiEDR
Ranking in Endpoint Detection and Response (EDR)
10th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Fidelis Elevate is 0.3%, down from 0.4% compared to the previous year. The mindshare of Fortinet FortiEDR is 4.2%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Jovan Jovanovic - PeerSpot reviewer
Collects valuable endpoint data with good analytics and helpful scalability
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales team, not me. I am part of the security team lead, focusing mainly on sales. Regarding the product, Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces. In smaller markets like Serbia, Bosnia, Montenegro, and Slovenia, it can be challenging to find customers with 500 endpoints. My suggestion to Fortinet would be to lower this minimum order quantity to one.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
842,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Energy/Utilities Company
8%
Government
8%
Computer Software Company
16%
Government
8%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
enSilo, FortiEDR
 

Overview

 

Sample Customers

First Midwest Bank
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Find out what your peers are saying about Fidelis Elevate vs. Fortinet FortiEDR and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.