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Forcepoint Email Security [EOL] vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th), Secure Email Gateway (SEG) (1st)
Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (5th), Anti-Malware Tools (7th)
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Kunjal Haria - PeerSpot reviewer
Stable, easy to scale, and has anti-spam and anti-spyware features, but support needs to be faster and more knowledgeable
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot faster. I also get more answers on the internet than from the technical support team, so Forcepoint Email Security needs more knowledgeable support. On a scale of one to five, my rating for the technical support of Forcepoint Email Security is three.
Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"My experience deploying Microsoft Defender for Office 365 was seamless."
"There are several features that I consider valuable."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Overall, I would rate Microsoft Defender for Office 365 at a ten."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The basic features are okay and I'm satisfied with the Defender."
"I like how versatile the options are. For example, we can set it where we are able to access and browse Facebook but we are denied the ability to post photos. There is also that ability integrate with Office 365 - SharePoint app."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers."
"All of the filtering features are very nice."
"This is a reasonably stable solution."
"Forcepoint Email Security is a good solution, and I don't have any issues with it. I found anti-spam and anti-spyware the most valuable features of Forcepoint Email Security."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"Online Protection's most valuable feature is its admin interface."
"Microsoft EOP's most valuable feature is a shared mailbox."
"You can use the product to create special accounts."
"It's all running in the backend, so it doesn't affect the app functionality."
"It is an easy solution."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The initial setup of Microsoft Exchange Online Protection was easy."
 

Cons

"There is room for improvement in terms of reporting."
"Microsoft Defender for Office 365's Mac functionality requires improvement to deliver the same level of protection found on Windows devices."
"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 should be more proactive."
"You should be able to deploy Defender for every subscription without the need to add servers."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"We need to be able to whitelist data at the backend."
"Technical support is lacking. It could be a lot better."
"I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP."
"I would like for deployment to be simplified."
"This solution could be improved by providing further functionality to reduce or to block ransom attacks, cross-site scripting and man-in-the-middle attacks."
"Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn."
"Customer support could be better."
"I think the implementation could be more streamlined."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The reporting needs a little bit of improvement."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"Some features, like encryption, are not available."
"Performance and speed should continue to be improved."
"It would be helpful for customers if Plan 1 features were included with EOP."
 

Pricing and Cost Advice

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"I know that the product is incredibly expensive."
"It's a user-base subscription."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"My company pays for Forcepoint Email Security licensing annually."
"When compared to other email security solutions, the price is not cheap."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"Licensing is a yearly subscription that is based on the number of users."
"There are three types of support licenses."
"Microsoft Exchange Online Protection's pricing is a little bit more because its price has recently increased."
"The tool's pricing is excellent."
"The price could be lower."
"It's a high price."
"The solution falls on the higher or more expensive side of the spectrum."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The price of Microsoft Exchange Online Protection is reasonable."
"The solution is priced high and could be less expensive compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
Computer Software Company
25%
Financial Services Firm
18%
Manufacturing Company
7%
Comms Service Provider
6%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Money-wise, it is a part of the Office 365 ( /products/office-365-reviews ) suite, making it slightly more expensive ...
What needs improvement with Microsoft Defender for Office 365?
The main area for improvement is simplifying the implementation and rollout process. There are many conditions to be ...
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What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working...
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) ...
 

Also Known As

MS Defender for Office 365
Websense Email Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
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