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Forcepoint Email Security [EOL] vs Microsoft Exchange Online Protection (EOP) comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (10th), Anti-Malware Tools (14th)
 

Featured Reviews

Kunjal Haria - PeerSpot reviewer
Systems Manager at Muraspec Decorative Solutions Ltd
Stable, easy to scale, and has anti-spam and anti-spyware features, but support needs to be faster and more knowledgeable
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot faster. I also get more answers on the internet than from the technical support team, so Forcepoint Email Security needs more knowledgeable support. On a scale of one to five, my rating for the technical support of Forcepoint Email Security is three.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database."
"All of the filtering features are very nice."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"Unlike other competitors, it doesn't cause any performance issues."
"The most valuable features of Forcepoint Email Security are the integration with other solutions, providing a more secure infrastructure and views for the customers from the DLP, and the ability to work on URLs, files, and advanced inspections that will protect the customers."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"I like how versatile the options are. For example, we can set it where we are able to access and browse Facebook but we are denied the ability to post photos. There is also that ability integrate with Office 365 - SharePoint app."
"The solution is very easy for administration."
"The threat management feature includes policies and alerts that are valuable."
"The product's most valuable feature is third-party integrations."
"The product protects against malware."
"The scalability is pretty good; it does what it is supposed to do."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"I rate Microsoft Exchange Online Protection (EOP) nine out of ten."
"Microsoft Exchange Online Protection (EOP) is used essentially for email filtering, acting as an anti-spam and security product for email."
"It is an easy solution."
 

Cons

"My advice, if you're looking into using Forcepoint Email Security, is that you can find better options out there."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"I would like for deployment to be simplified."
"The reporting functionality needs to be improved, as it is not customizable."
"Technical support is lacking. It could be a lot better."
"It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn."
"The tool's classification for bulk email is cumbersome."
"It kind of has a heavy footprint in terms of an implementation footprint."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features."
"The tool is not 100% stable."
"Microsoft Exchange Online Protection is quite a difficult product."
"When the product is being updated, it changes some of the setups. The support team is also not good."
 

Pricing and Cost Advice

"Licensing is a yearly subscription that is based on the number of users."
"There are three types of support licenses."
"When compared to other email security solutions, the price is not cheap."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"My company pays for Forcepoint Email Security licensing annually."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"The price of Microsoft Exchange Online Protection is reasonable."
"The solution falls on the higher or more expensive side of the spectrum."
"The product is expensive."
"The price could be lower."
"Online Protection is fairly expensive."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The product is bundled with Microsoft 365."
"The solution is priced high and could be less expensive compared to other solutions."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
14%
Healthcare Company
8%
Performing Arts
6%
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

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What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
 

Also Known As

Websense Email Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
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