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Forcepoint Email Security [EOL] vs Microsoft Exchange Online Protection (EOP) comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (9th), Anti-Malware Tools (13th)
 

Featured Reviews

Kunjal Haria - PeerSpot reviewer
Systems Manager at Muraspec Decorative Solutions Ltd
Stable, easy to scale, and has anti-spam and anti-spyware features, but support needs to be faster and more knowledgeable
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot faster. I also get more answers on the internet than from the technical support team, so Forcepoint Email Security needs more knowledgeable support. On a scale of one to five, my rating for the technical support of Forcepoint Email Security is three.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The email and the web filter aspects of the solution are the most valuable features."
"Technical support is great and are available during the week and on weekends."
"This is a reasonably stable solution."
"The solution has been very stable over the years."
"The feature I find most valuable is the web, email and DLP integration."
"The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database."
"We have found the product to be stable."
"I like how versatile the options are. For example, we can set it where we are able to access and browse Facebook but we are denied the ability to post photos. There is also that ability integrate with Office 365 - SharePoint app."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The product's most valuable feature is third-party integrations."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"It provides security to both on-premises and Azure infrastructures."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"It has a really nice web-based administration console."
"We like the holding facility that is available for potentially suspicious URLs, which allows a real-time review to be performed before the email reaches a user's inbox."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
 

Cons

"Technical support is lacking. It could be a lot better."
"The pricing could always be just a little bit better."
"The solution could use better integration capabilities."
"Forcepoint Email Security is stable, but it could be improved."
"It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn."
"I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP."
"Customer support could be better."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"The product needs more granularity. Some features, like encryption, are not available."
"The security features could be better and more secure in the next release."
"The solution must improve the user experience."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"Some of the searchability when looking for specifics in Exchange logs is tedious."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
 

Pricing and Cost Advice

"When compared to other email security solutions, the price is not cheap."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"There are three types of support licenses."
"Licensing is a yearly subscription that is based on the number of users."
"My company pays for Forcepoint Email Security licensing annually."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"Microsoft Exchange Online Protection is a good solution at an affordable price. It is a good investment."
"Online Protection is fairly expensive."
"The product is bundled with Microsoft 365."
"The price could be lower."
"The solution should reduce the cost."
"The solution falls on the higher or more expensive side of the spectrum."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"It is a low-price solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
14%
Healthcare Company
8%
Performing Arts
6%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

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What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
 

Also Known As

Websense Email Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
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Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
919,088 professionals have used our research since 2012.