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Forcepoint Email Security [EOL] vs Microsoft Exchange Online Protection (EOP) comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online P...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Email Security (10th), Anti-Malware Tools (14th)
 

Featured Reviews

Kunjal Haria - PeerSpot reviewer
Systems Manager at Muraspec Decorative Solutions Ltd
Stable, easy to scale, and has anti-spam and anti-spyware features, but support needs to be faster and more knowledgeable
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot faster. I also get more answers on the internet than from the technical support team, so Forcepoint Email Security needs more knowledgeable support. On a scale of one to five, my rating for the technical support of Forcepoint Email Security is three.
NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Forcepoint Email Security is a good solution, and I don't have any issues with it. I found anti-spam and anti-spyware the most valuable features of Forcepoint Email Security."
"All of the filtering features are very nice."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"The email and the web filter aspects of the solution are the most valuable features."
"Unlike other competitors, it doesn't cause any performance issues."
"It is good at data leakage prevention (DLP). You can create the data exfiltration profile while sending the emails, which is one of the key advantages of the solution."
"Our customers get more visibility into what's going on, they are able to get the exact details of what is being shared and what is being captured by Forcepoint, and it has also reduced spam."
"The most valuable features of Forcepoint Email Security are the integration with other solutions, providing a more secure infrastructure and views for the customers from the DLP, and the ability to work on URLs, files, and advanced inspections that will protect the customers."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It has a really nice web-based administration console."
"The security features provided by Microsoft are robust."
"It is useful for local users and our company because we use Microsoft 365."
"Microsoft Exchange Online Protection (EOP) is used essentially for email filtering, acting as an anti-spam and security product for email."
"It offers great security against malware and other threats."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
 

Cons

"There are a lot of limitations on this product when you compare to other products in the market."
"My advice, if you're looking into using Forcepoint Email Security, is that you can find better options out there."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"Technical support is lacking. It could be a lot better."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
"The reporting functionality needs to be improved, as it is not customizable."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"The pricing could always be just a little bit better."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The solution must improve the user experience."
"Performance and speed should continue to be improved."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"Microsoft Exchange Online Protection is quite a difficult product."
"I am somewhat happy with technical support from Microsoft. Sometimes it takes a while to get through to the right person or team."
 

Pricing and Cost Advice

"Licensing is a yearly subscription that is based on the number of users."
"My company pays for Forcepoint Email Security licensing annually."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"When compared to other email security solutions, the price is not cheap."
"There are three types of support licenses."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"It's a high price."
"Online Protection is fairly expensive."
"The solution falls on the higher or more expensive side of the spectrum."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"The product's pricing is competitive for the US market."
"The price of Microsoft Exchange Online Protection is reasonable."
"It is a low-price solution."
"The tool's pricing is excellent."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Financial Services Firm
14%
Healthcare Company
8%
Performing Arts
6%
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise13
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Microsoft Exchange Online Protection?
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or...
What is your primary use case for Microsoft Exchange Online Protection?
Microsoft Exchange Online Protection (EOP) serves as the main use case for my company because, as a research company, we require a very high level of security. We use multiple authentication method...
What advice do you have for others considering Microsoft Exchange Online Protection?
My experience with Microsoft Exchange Online Protection (EOP) is from an end-user perspective, and I do not have admin management experience. I am not familiar with the Advanced Threat Protection f...
 

Also Known As

Websense Email Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
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