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Fortinet FortiClient vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XDR offers cost-effective malware prevention, compliance, reduced operational costs, improved performance, and comprehensive threat identification.
Sentiment score
5.7
Fortinet FortiClient improved productivity, enabled better remote work, reduced costs, and enhanced security despite some unused features.
Sentiment score
6.7
Huntress Managed EDR delivers high ROI, cost efficiency, and ease of use, saving users up to 50% compared to prior systems.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
The VPN performance has a substantial impact on our remote workforce.
Technology Consultant at 1ware
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Managing Director at HTL 365 LLC
 

Customer Service

Sentiment score
6.9
Cortex XDR's customer service receives mixed reviews, with experiences varying based on support plans and regional partner involvement.
Sentiment score
6.7
Fortinet FortiClient's support is praised for responsiveness but criticized for inconsistency and delayed responses compared to competitors.
Sentiment score
8.0
Huntress Managed EDR excels in prompt, knowledgeable support, with high customer ratings for their fast and friendly service.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Medical Coder at a tech services company with 1,001-5,000 employees
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
Director at a manufacturing company with 11-50 employees
They provide very good support, and an issue I had was resolved quickly over the phone.
Head IT at Burraq Cyber Security Solutions
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, adaptable cloud-based security, supporting diverse workloads and smooth deployment across numerous endpoints and environments.
Sentiment score
7.2
Fortinet FortiClient is scalable, suitable for small to large enterprises, but reviews on ease of scaling are mixed.
Sentiment score
8.2
Huntress Managed EDR is praised for its seamless scalability, easy deployment, and suitability for both small and large enterprises.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Director at a manufacturing company with 11-50 employees
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
Senior Technical Manager at Flexaccel
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
Head IT at Burraq Cyber Security Solutions
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
I can easily scale from one machine to thousands without any fuss.
Owner at Antra Tech
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable, reliable under heavy loads, with few bugs and continuous performance improvements.
Sentiment score
7.9
Fortinet FortiClient is highly stable, with minor issues mostly network-related, and users frequently rate it nine or ten.
Sentiment score
8.5
Huntress Managed EDR is praised for reliability and performance, with minor issues rarely affecting its lightweight and stable operation.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
Its stability level is excellent.
IT Manager at CNE
I normally get a call within 15-20 minutes after logging a complaint.
Director at a manufacturing company with 11-50 employees
Fortinet FortiClient is a stable product with no glitches or latency issues.
Senior Technical Manager at Flexaccel
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Business Owner at Royal IT
 

Room For Improvement

Cortex XDR needs UI simplification, improved integration, better reporting, and training, while users face high costs and configuration challenges.
Fortinet FortiClient needs improved management, simplicity, features, compatibility, pricing, connectivity, scalability, authentication, and better support across OS.
Huntress Managed EDR could improve with better integration, expanded features, detailed reports, and enhanced user interface and training.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
Head IT at Burraq Cyber Security Solutions
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Senior Manager Tech Compliance at Qenta Inc.
Fortinet frequently releases updates without thorough testing.
Medical Coder at a tech services company with 1,001-5,000 employees
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Since we support customers in different countries, expanding the language options for their training would be beneficial.
CTO at Accent Consulting
 

Setup Cost

Cortex XDR is seen as an expensive yet flexible solution with scalable pricing varying from $20 to $90 per user.
Fortinet FortiClient is cost-effective for basic VPNs, with competitive licensing for advanced features despite recent price increases.
Huntress Managed EDR offers cost-effective, transparent pricing per endpoint, appealing to small businesses and service providers.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Global Head of IT Infrastructure at EPL Americas
Justifying the price to clients can be difficult.
Head IT at Burraq Cyber Security Solutions
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
Senior Manager Tech Compliance at Qenta Inc.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
 

Valuable Features

Cortex XDR enhances threat detection and response with AI, seamless integration, and efficient threat intelligence for improved risk management.
Fortinet FortiClient provides cost-effective, comprehensive security with seamless integration, advanced features, and ease of deployment and management.
Huntress Managed EDR offers 24/7 SOC, automatic remediation, and easy deployment, simplifying security for small to medium businesses.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The most valuable feature of FortiClient is its high security level.
Head IT at Burraq Cyber Security Solutions
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
Infrastructure Manager at a retailer with 501-1,000 employees
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
Technology Consultant at 1ware
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Fortinet FortiClient
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Compliance (1st), Enterprise Infrastructure VPN (1st)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiClient1.7%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other83.8%
Endpoint Protection Platform (EPP)
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
KL
Senior Technical Manager at Flexaccel
Remote access has become seamless and secure while deployment remains simple for our users
Performance could be improved today. People are now moving toward SASE, which stands for Secure Access, Secure Edge Solution. Fortinet also has that offering, which would be easier since it operates through the cloud, acting as a first line of defense. When the user connects to the internet, they connect to the cloud first for posture assessment and monitoring before connecting to the outside world. The impact is significant because nowadays people are adopting SASE. During COVID time, many users were trying to connect back to their office, causing the performance or CPU utilization of the firewall to increase tremendously, which slowed down performance. I have not worked with endpoint telemetry in Fortinet FortiClient that could have been helpful for threat mitigation.
JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
6%
Manufacturing Company
11%
Computer Software Company
10%
Comms Service Provider
8%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise23
Large Enterprise25
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and securit...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since...
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
FortiClient
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Huntress Managed EDR and other solutions. Updated: October 2024.
882,637 professionals have used our research since 2012.