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Fortinet FortiClient vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Fortinet FortiClient improved productivity, enabled better remote work, reduced costs, and enhanced security despite some unused features.
Sentiment score
6.9
Huntress Managed EDR boosts ROI by improving security, reducing costs, and streamlining workflows, enabling focus on core tasks.
The VPN performance has a substantial impact on our remote workforce.
Technology Consultant at 1ware
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Managing Director at HTL 365 LLC
 

Customer Service

Sentiment score
6.7
Fortinet FortiClient's support is praised for responsiveness but criticized for inconsistency and delayed responses compared to competitors.
Sentiment score
7.9
Huntress Managed EDR offers exceptional customer service with prompt, knowledgeable support, proactive communication, and efficient issue resolution.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Medical Coder at a tech services company with 1,001-5,000 employees
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
Director at a manufacturing company with 11-50 employees
They provide very good support, and an issue I had was resolved quickly over the phone.
Head IT at Burraq Cyber Security Solutions
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiClient is scalable, suitable for small to large enterprises, but reviews on ease of scaling are mixed.
Sentiment score
8.1
Huntress Managed EDR is scalable, responsive, cost-effective, easy to deploy, integrates seamlessly, and is ideal for SMBs.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Director at a manufacturing company with 11-50 employees
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
Senior Technical Manager at Flexaccel
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
Head IT at Burraq Cyber Security Solutions
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
I can easily scale from one machine to thousands without any fuss.
Owner at Antra Tech
 

Stability Issues

Sentiment score
7.9
Fortinet FortiClient is highly stable, with minor issues mostly network-related, and users frequently rate it nine or ten.
Sentiment score
8.5
Huntress Managed EDR is highly stable and efficient, with minor issues resolved quickly and no significant system impact.
Its stability level is excellent.
IT Manager at CNE
I normally get a call within 15-20 minutes after logging a complaint.
Director at a manufacturing company with 11-50 employees
Fortinet FortiClient is a stable product with no glitches or latency issues.
Senior Technical Manager at Flexaccel
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Business Owner at Royal IT
 

Room For Improvement

Fortinet FortiClient needs improved management, simplicity, features, compatibility, pricing, connectivity, scalability, authentication, and better support across OS.
Huntress Managed EDR requires improvements in integration, UI, reporting, security features, and support for diverse platforms and tools.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
Head IT at Burraq Cyber Security Solutions
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Senior Manager Tech Compliance at Qenta Inc.
Fortinet frequently releases updates without thorough testing.
Medical Coder at a tech services company with 1,001-5,000 employees
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Since we support customers in different countries, expanding the language options for their training would be beneficial.
CTO at Accent Consulting
 

Setup Cost

Fortinet FortiClient is cost-effective for basic VPNs, with competitive licensing for advanced features despite recent price increases.
Huntress Managed EDR provides cost-effective, straightforward pricing per endpoint, balancing quality service and industry-standard costs for enterprises.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Global Head of IT Infrastructure at EPL Americas
Justifying the price to clients can be difficult.
Head IT at Burraq Cyber Security Solutions
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
Senior Manager Tech Compliance at Qenta Inc.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
 

Valuable Features

Fortinet FortiClient provides cost-effective, comprehensive security with seamless integration, advanced features, and ease of deployment and management.
Huntress Managed EDR offers 24/7 SOC, threat hunting, and integration with Microsoft, enhancing security and reducing costs for SMBs.
The most valuable feature of FortiClient is its high security level.
Head IT at Burraq Cyber Security Solutions
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
Infrastructure Manager at a retailer with 501-1,000 employees
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
Technology Consultant at 1ware
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
 

Categories and Ranking

Fortinet FortiClient
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (12th), Endpoint Compliance (1st), Enterprise Infrastructure VPN (1st)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
55
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
 

Mindshare comparison

Fortinet FortiClient and Huntress Managed EDR aren’t in the same category and serve different purposes. Fortinet FortiClient is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.7%, down 2.2% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 7.5% mindshare, down 10.3% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiClient1.7%
Microsoft Defender for Endpoint8.2%
CrowdStrike Falcon7.0%
Other83.1%
Endpoint Protection Platform (EPP)
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR7.5%
CrowdStrike Falcon Complete MDR7.3%
Arctic Wolf Managed Detection and Response5.7%
Other79.5%
Managed Detection and Response (MDR)
 

Featured Reviews

KL
Senior Technical Manager at Flexaccel
Remote access has become seamless and secure while deployment remains simple for our users
Performance could be improved today. People are now moving toward SASE, which stands for Secure Access, Secure Edge Solution. Fortinet also has that offering, which would be easier since it operates through the cloud, acting as a first line of defense. When the user connects to the internet, they connect to the cloud first for posture assessment and monitoring before connecting to the outside world. The impact is significant because nowadays people are adopting SASE. During COVID time, many users were trying to connect back to their office, causing the performance or CPU utilization of the firewall to increase tremendously, which slowed down performance. I have not worked with endpoint telemetry in Fortinet FortiClient that could have been helpful for threat mitigation.
Anto Baharian - PeerSpot reviewer
Owner at Antra Tech
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Comms Service Provider
8%
Government
6%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise23
Large Enterprise25
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise3
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
 

Also Known As

FortiClient
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Huntress Managed EDR and other solutions. Updated: October 2024.
879,443 professionals have used our research since 2012.