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Fortinet FortiClient vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Fortinet FortiClient boosts productivity, supports remote work, enhances security, and offers significant ROI and VPN cost savings.
Sentiment score
8.2
Huntress Managed EDR delivers high ROI, cuts costs, requires less staff, and enhances security with ease of deployment.
 

Customer Service

Sentiment score
6.5
Fortinet FortiClient's support gets mixed reviews, with satisfaction dependent on package level; 24/7 availability varies in effectiveness.
Sentiment score
8.4
Huntress Managed EDR's customer service is praised for responsiveness, expertise, and effective issue resolution, especially during emergencies.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
They provide very good support, and an issue I had was resolved quickly over the phone.
Technical support can be logged on Fortinet's support portal.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient efficiently scales for various enterprise sizes, offering easy user expansion and minimal deployment resources.
Sentiment score
8.5
Huntress Managed EDR is lauded for its efficient, scalable deployment, supporting diverse companies with seamless cloud-based endpoint management.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
We can recommend FortiClient for small organizations with 50 to 60 users as well as for larger enterprises due to its extensive features.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
 

Stability Issues

Sentiment score
7.8
Fortinet FortiClient is stable and reliable, with minor VPN issues, improved stability, and high user ratings.
Sentiment score
8.4
Huntress Managed EDR is praised for stability and reliability, despite occasional minor issues and compatibility challenges with some OS.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
 

Room For Improvement

Fortinet FortiClient needs improved management simplicity, support, pricing, usability, stability, integration, and advanced features like AI and better VPN options.
Huntress Managed EDR needs better report customization, UI, Mac coverage, API functions, automated remediation, and enhanced security features.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
 

Setup Cost

Fortinet FortiClient offers competitive mid-range pricing with free VPN, yearly subscriptions, bulk discounts, but faces recent price increases.
Huntress Managed EDR offers competitive, flexible pricing per endpoint, delivering good value and performance for both small and large businesses.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
 

Valuable Features

Fortinet FortiClient offers robust security, seamless integration with Active Directory, and remote access, ensuring efficient management and user-friendly interface.
Huntress Managed EDR offers 24/7 SOC, proactive threat management, seamless Microsoft Defender integration, and personalized support for efficient protection.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
The integration with Active Directory is a valuable feature, allowing SSO for users.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
 

Categories and Ranking

Fortinet FortiClient
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
98
Ranking in other categories
Endpoint Protection Platform (EPP) (17th), Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
31
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
 

Mindshare comparison

Fortinet FortiClient and Huntress Managed EDR aren’t in the same category and serve different purposes. Fortinet FortiClient is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 2.0%, down 2.8% compared to last year.
Huntress Managed EDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 10.5% mindshare, up 7.9% since last year.
Endpoint Protection Platform (EPP)
Managed Detection and Response (MDR)
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
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Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
10%
Manufacturing Company
5%
Government
4%
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the supp...
What is your primary use case for Huntress?
We use it for our clients and ourselves. Huntress is a pretty comprehensive platform. Recently, they acquired the security awareness training platform, which helps us to fulfill our clients' needs ...
 

Also Known As

FortiClient
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Huntress Managed EDR and other solutions. Updated: October 2024.
844,944 professionals have used our research since 2012.