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Fortinet FortiEDR vs Fortinet FortiSandbox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cortex XDR offers cost-effective malware prevention, compliance, reduced operational costs, improved performance, and comprehensive threat identification.
Sentiment score
2.8
Fortinet FortiEDR boosts ROI by reducing risk management, saving time, improving security, and increasing customer satisfaction and staffing efficiency.
Sentiment score
7.8
Fortinet FortiSandbox ensures high ROI by preventing cyber threats, saving costs, and securing data, rated nine out of ten.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
 

Customer Service

Sentiment score
6.9
Cortex XDR's customer service receives mixed reviews, with experiences varying based on support plans and regional partner involvement.
Sentiment score
7.3
Fortinet FortiEDR's customer service is mixed, with varied responsiveness; engaging local distributors and resellers can aid support experience.
Sentiment score
7.2
Fortinet FortiSandbox generally offers friendly, informed support, but users face delays and need better handling of complex issues.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The technical support from Fortinet is excellent.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
For setting up some proper solutions for issues at the customer site, it can take about one week.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I believe the support from Fortinet is very good based on my experiences asking for help.
Pre Sales/ Cybersecurity Engineer at Contacta
Sometimes the technical engineer is very good and helpful, and sometimes we go through many processes until it gets escalated to a higher level or to another advanced technical engineer.
Security Manager at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, adaptable cloud-based security, supporting diverse workloads and smooth deployment across numerous endpoints and environments.
Sentiment score
5.6
Fortinet FortiEDR is scalable and adaptable but may face integration issues and high costs for additional services.
Sentiment score
7.4
Fortinet FortiSandbox is scalable and adaptable, though experiences vary with cloud licenses and hardware requirements.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I can give it nine points in terms of scalability.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable, reliable under heavy loads, with few bugs and continuous performance improvements.
Sentiment score
8.4
Fortinet FortiEDR is reliable with some memory and integration issues; praised for seamless updates but needs ecosystem improvements.
Sentiment score
7.6
Fortinet FortiSandbox is generally rated as stable and reliable, with users giving stability ratings between eight and nine.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
For stability, I would give it a score of ten, as we are not having any issues with that currently.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Fortinet FortiSandbox works fine, is easy to manage, and functions well.
Security Manager at a computer software company with 11-50 employees
 

Room For Improvement

Cortex XDR needs UI simplification, improved integration, better reporting, and training, while users face high costs and configuration challenges.
Fortinet FortiEDR needs improvements in cloud security, usability, integration, machine learning capabilities, and enhanced scalability to better meet user expectations.
Fortinet FortiSandbox needs better vendor integration, enhanced features, improved usability, and faster, more automated security analysis capabilities.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre-Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I think Fortinet FortiSandbox could introduce more automation tools and AI tools.
Security Manager at a computer software company with 11-50 employees
 

Setup Cost

Cortex XDR is seen as an expensive yet flexible solution with scalable pricing varying from $20 to $90 per user.
Fortinet FortiEDR's pricing is mixed, seen as competitive by some, expensive by others, offering long-term value and scalability.
Fortinet FortiSandbox is priced mid-range, with options for cloud and on-prem, plus potential support license costs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
It's reasonably priced compared to other vendors' similar products.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
The cost is in the mid-range.
Security Manager at a computer software company with 11-50 employees
 

Valuable Features

Cortex XDR enhances threat detection and response with AI, seamless integration, and efficient threat intelligence for improved risk management.
Fortinet FortiEDR excels in deployment, integration, threat response automation, and scalability, with strong security measures and user-friendly management.
Fortinet FortiSandbox delivers excellent threat detection, seamless integration, fast performance, ease of use, and robust customization options.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre-Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The four pillars of the solution are security access via VPN, ZTNA, attack surface protection, and automatic incident response, integrating with Fortinet Security Fabric.
Pre Sales/ Cybersecurity Engineer at Contacta
This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
The smooth integrations between Fortinet FortiSandbox and other Fortinet solutions such as FortiWeb and FortiFirewall and with other Fortinet environments are what I really appreciate.
Security Manager at a computer software company with 11-50 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
105
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
40
Ranking in other categories
Endpoint Detection and Response (EDR) (10th)
Fortinet FortiSandbox
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
39
Ranking in other categories
Advanced Threat Protection (ATP) (7th), Threat Deception Platforms (6th)
 

Mindshare comparison

Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiEDR3.0%
CrowdStrike Falcon8.7%
Microsoft Defender for Endpoint7.3%
Other81.0%
Endpoint Detection and Response (EDR)
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSandbox5.2%
Microsoft Defender for Office 3658.3%
Palo Alto Networks WildFire7.5%
Other79.0%
Advanced Threat Protection (ATP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Anoop K Jayan - PeerSpot reviewer
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Has strengthened endpoint protection for on-premise networks and supported migration to Linux environments
What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks. I don't know how much it contributes to this SD-WAN network in the own premises cloud solution, but that is what we are doing. This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access. Their first requirement is centralized management. Additionally, they need antivirus updates and other things to be done through a centralized platform within that private cloud. That is their requirement, and currently, we temporarily allow internet access, but it is not preferred. We are moving towards a complete air gap, providing full isolation from the internet for that. We have started to work with machine learning capabilities in Fortinet FortiEDR. We are not that well-versed yet, but we have begun using machine learning for intrusion detection and other purposes. Regarding forensic analysis in Fortinet FortiEDR, it is useful in understanding attack vectors because our projects are based on the voice side, such as cloud PBX solutions and call center management. There are media activities and many attacks coming from the outside, as well as vulnerabilities from endpoints. In those cases, we need detailed analysis through an AI platform to inspect how these attacks are coming. We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
AN
Security Manager at a computer software company with 11-50 employees
Advanced sandboxing has protected users from zero-day threats and has simplified secure file scanning
The smooth integrations between Fortinet FortiSandbox and other Fortinet solutions such as FortiWeb and FortiFirewall and with other Fortinet environments are what I really appreciate. We have minimum false positives during threat detection. Our clients have not given negative feedback from detection. As you know, it still needs some tuning after implementation. However, we never receive negative feedback for many false positives during implementation.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Manufacturing Company
8%
Government
7%
Financial Services Firm
7%
Comms Service Provider
9%
Government
9%
Financial Services Firm
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise21
Large Enterprise47
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise14
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise13
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
What do you like most about Fortinet FortiSandbox?
The real-time analysis capability of FortiSandbox is beneficial for email analysis.
What is your experience regarding pricing and costs for Fortinet FortiSandbox?
The cost is in the mid-range. It is not low and it is not high.
What needs improvement with Fortinet FortiSandbox?
I think Fortinet FortiSandbox could introduce more automation tools and AI tools.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
enSilo, FortiEDR
FortiSandbox
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Lush, Barnabas Health, Options, Riverside Healthcare, Hillsbourough County Schools, Columbia Public Schools, Schiller AG
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2026.
883,011 professionals have used our research since 2012.