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Fortinet FortiGate-VM vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
8.2
Fortinet FortiGate-VM enhances security and network stability, improving ROI with competitive pricing and proper long-term configuration.
Sentiment score
7.6
SentinelOne Singularity Complete enhances efficiency and security, reducing response time, costs, and incidents while increasing productivity and savings.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
I observed a fifty to sixty percent reduction in operational costs after migrating to FortiGate VM.
They have a platform that organizes their networks and access effectively.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
6.7
Fortinet FortiGate-VM support has mixed reviews, praised for responsiveness but criticized for occasional delays and inexperienced staff.
Sentiment score
7.3
SentinelOne's support is praised for efficiency, expertise, and responsiveness, despite occasional slow responses and non-interactive communication.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
Their support is helpful and effective.
The end-user support is delayed at levels L2 and L3.
Customer service and support are very good.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
SentinelOne's policy required the MSP to contact their company and schedule the deactivation at least 24 hours before.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
8.9
FortiGate-VM generally offers scalability, though effectiveness varies by deployment and budget, with mixed user experiences on performance.
Sentiment score
8.1
SentinelOne Singularity Complete enables seamless scalability and integration, supporting global enterprises with effective endpoint protection and management.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
It can start with a single core and scale up to a 32-core license for a robust deployment.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
7.7
Fortinet FortiGate-VM is mostly stable, with improved reliability in newer versions, though some users report occasional issues.
Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, effective performance, and reliable updates, with occasional third-party software conflicts.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
Recently they have had more, requiring internal testing to ensure deployment stability.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
FortiGate-VM users seek UI enhancements, better integration, reporting, support, pricing, scalability, stability, security, and simplified deployment.
SentinelOne Singularity Complete needs console improvements, better integration, clear documentation, efficient updates, and enhanced automated threat responses.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The API needs better integration to match accounts and objects more effectively.
Now, these features require separate products like FortiManager, FortiAnalyzer, and a FortiCloud subscription for reporting.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Enterprise buyers find Fortinet FortiGate-VM competitively priced with valuable features, despite complex pricing compared to open source and mid-tier products.
SentinelOne Singularity Complete balances higher costs with robust endpoint protection, justifying prices of $5-$8 per endpoint monthly.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
They could be slightly cheaper, however, Fortinet offers a good cost-benefit ratio.
FortiGate VM is considered a premium product, which can be costly.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Fortinet FortiGate-VM offers robust security, ease of use, and quick deployment, with versatile integration for various business sizes.
SentinelOne Singularity Complete offers robust security, automation, and integration, excelling in threat prevention and minimal disruption across platforms.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
The more integrated we become, the less we spend on solving bugs and issues, allowing us to reduce time focusing on understanding and improving our network.
FortiGate VM allows me to avoid the hardware lease recycle every five to eight years.
The setup process is smooth.
The security aspect is the most valuable feature for me.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Fortinet FortiGate-VM
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
120
Ranking in other categories
Firewalls (9th)
SentinelOne Singularity Com...
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

Firewalls
Endpoint Detection and Response (EDR)
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Pietro Di Blasi - PeerSpot reviewer
Organize networks efficiently while benefiting from strong reliability and support
The main use is for clients who are migrating to the cloud. We started this journey during the pandemic, and the main case is with clients who are moving to either a private or a public cloud The solution allows us to organize our networks and access within one vendor, using an integrated…
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
20%
Financial Services Firm
8%
Manufacturing Company
6%
Government
6%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

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What do you like most about Fortinet FortiGate-VM?
An enhanced security solution for any kind of alert that we have configured.
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Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
FortiGate Virtual Appliance, FortiGate-VM
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Security7 Networks, COOPENAE
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: January 2025.
830,726 professionals have used our research since 2012.