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Fortinet FortiGate vs Steelhead comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
No sentiment score available
Riverbed's support is professional and helpful, with responsive technical assistance and quick responses from higher-level engineers despite call center difficulties.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Sentiment score
4.6
Steelhead must enhance performance, security, integration, monitoring, availability, cost-effectiveness, and add SDN, DDoS, and IPS features.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
Sentiment score
8.5
Steelhead is praised for scalability and ease of adding sites, though some scaling issues require additional purchases.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
No sentiment score available
Steelhead's high costs are justified by exceptional support, though some users prefer more affordable alternatives like SolarWinds.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
Sentiment score
8.7
Steelhead is highly rated for its stability, reliability, and uninterrupted operation, ranking number one in WAN optimization.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
Sentiment score
7.9
Steelhead offers optimized performance, faster data access, easy setup, cost savings, and enhanced network visibility through SDR, TCP optimization, and compression.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
 

Categories and Ranking

Fortinet FortiGate
Ranking in WAN Edge
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st)
Steelhead
Ranking in WAN Edge
13th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
WAN Optimization (3rd)
 

Mindshare comparison

As of November 2024, in the WAN Edge category, the mindshare of Fortinet FortiGate is 27.9%, up from 27.3% compared to the previous year. The mindshare of Steelhead is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
WAN Edge
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Chaudhary Muhammad Moez Manzar - PeerSpot reviewer
Exceptionally stable and reliable but costly
I have had hands-on experience with the initial setup of Steelhead, particularly in deploying it for a banking system in Pakistan. The deployment involved two cities, Karachi and Larkana, with around sixteen to eighteen branches. To start, we needed licenses for both Steelhead devices, crucial for optimizing traffic. Understanding the volume of traffic between the nodes is essential. For instance, if there is a 1 GB traffic requirement, we need to select a license capable of optimizing that volume. While the claim is that Steelhead can optimize up to 90%, we typically set realistic expectations, aiming for 60-70% optimization. Choosing the right device, analyzing its processing capabilities, ensuring hardware compatibility with the selected license, and understanding the specific requirements are key aspects of the setup process. The initial installation of Steelhead is more about careful planning than complex configuration. The trickiest part is deciding on the right device, box, and license. Figuring out which box suits the purpose and which license can handle the expected traffic volume is crucial. Once that is sorted, the configuration itself is relatively straightforward, mostly done through a user-friendly GUI. The key for engineers is understanding how to analyze the graphs and reports. During deployment, the focus shifts to selecting the appropriate box, software version, and license. The reports become essential for ongoing optimization. The full installation of Steelhead typically takes around one day. However, I usually monitor the system for about a week after deployment to gather mature data and generate comprehensive reports. The deployment of Steelhead is a team effort, not a solo task. Typically, it involves a presales person and a technician, especially if we are setting up in a data center. The infrastructure management and operations team, including system, network, and software teams, are also part of the process. In total, around nine to ten people might be involved, depending on the specific needs.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
23%
Manufacturing Company
13%
Government
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What do you like most about Riverbed Steelhead?
One of our most valuable features is Steelhead's cloud migration optimization. Moving to the cloud helped optimize our workflow, improving performance for end-users.
What is your primary use case for Riverbed Steelhead?
The tool is useful as an optimization tool, especially in scenarios with limited bandwidth, like intra-connecting sites. It optimizes WAN traffic so that critical traffic gets priority and is optim...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
RIverbed Steelhead
 

Learn More

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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
ElAraby, SFK Leblanc, Bobst Group, Northwest Pipe Company, Halkbank, Tradebridge, EFG Hermes
Find out what your peers are saying about Fortinet FortiGate vs. Steelhead and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.