Palo Alto Networks Cortex XSOAR and Fortra's Alert Logic MDR are major competitors in the security operations category. Cortex XSOAR seems to have the advantage due to its strong automation and customization capabilities, although it's often regarded as expensive.
Features: Cortex XSOAR is recognized for its robust automation, integration, and extensive playbook management, benefiting security teams in streamlining operations. Noteworthy features include the use of machine-learning models, an easy-to-use interface, and comprehensive playbooks. Alert Logic MDR stands out with its effective threat detection and user-friendly dashboards, featuring quick setup and intrusion detection capabilities.
Room for Improvement: Cortex XSOAR's primary challenges lie in its high costs and complex setups. Users also seek more integrations and a modular design. Alert Logic MDR needs better documentation and more intuitive interfaces, alongside easier integration and improved error transparency. High costs are a mutual concern among users of both products.
Ease of Deployment and Customer Service: Cortex XSOAR offers deployment across public, private, and hybrid clouds with satisfactory yet inconsistent technical support. Fortra's Alert Logic MDR provides excellent technical support and primarily operates in private and hybrid clouds, praised for its responsivity and consistent quality.
Pricing and ROI: Cortex XSOAR is viewed as costly, especially post-acquisition by Palo Alto, despite its recognized value in automation. Alert Logic MDR, however, offers competitive pricing, appealing to large entities, providing substantial value in cost and benefits balance. Both solutions offer ROI through operational efficiency, with XSOAR's comprehensive features attracting higher costs, whereas Alert Logic focuses on cost-effectiveness.
Alert Logic specializes in log management, security configuration, SIEM, SaaS monitoring, network protection, and MDR services. It is suitable for sectors such as utilities, financial services, and government.
Alert Logic offers extensive log management and proactive security by centralizing logs, providing detailed notifications, and detecting intrusions. With global threat visibility and SOCs in the US and Europe, it speeds up the threat detection process in seconds. Advanced technologies, like AI and ML, improve its MDR services and differentiate legitimate user behavior from threats.
What are Alert Logic's key features?Alert Logic proves beneficial for various industries, with e-commerce applications utilizing it for robust log management and security measures. Utility sector companies leverage its network protection and threat detection capabilities, while financial services organizations appreciate its MDR services. Government agencies rely on its comprehensive infrastructure monitoring and SOC expertise for enhanced security.
Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.
Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to orchestrate security in an automated manner. It is a next-generation solution that offers all of the features of dozens of siloed security operations center tools in one place. Cortex XSOAR combines case management, automation, real-time collaboration, and threat intelligence management to create a platform that can handle all aspects of system security. Teams that make use of Cortex XSOAR can expect to cut the number of issues that they will have to deal with by 75%. At the same time, the speed at which they resolve those issues that slip through will rise by 90%.
Cortex XSOAR ensures that all of the IT and security tools that you employ function as a unified system. It does this by employing hundreds of integrations that allow you to run a wide variety of programs at once without ever worrying about them interfering with each other. These integrations are limited only by your imagination. They can be used immediately as they are, if that is what you need. However, they can also be customized according to the requirements of your system. This approach provides you with the maximum levels of both flexibility and utility.
The model that this platform uses is based on a machine learning algorithm. The level of automation allows you to provide more than an unchanging and inflexible blanket of coverage. Cortex XSOAR takes all of the data that it gathers and uses it to expand its protective capabilities. This creates recommendations that you can use to create a threat playbook that can be deployed uniformly throughout your organization.
Benefits of Palo Alto Networks Cortex XSOAR
Some of Palo Alto Networks Cortex XSOAR’s benefits include:
Reviews from Real Users
Palo Alto Networks Cortex XSOAR’s centralized monitoring interface and automation are two features that help it stand out. This might help explain why one quarter of the Fortune 500 companies choose Palo Alto Networks Cortex XSOAR over the competition.
Peerspot users note the effectiveness of these features. One user wrote, “We were looking for a single pane of glass type of solution that would allow us to physically be in one appliance - be able to work in concert with other servers that we have within our environment. We wanted orchestration and automation. The single pane of glass was the most important part.” Another noted, "The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."
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