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Fortra's Automate vs Software AG ARIS Robotic Process Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Ranking in Robotic Process Automation (RPA)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
40
Ranking in other categories
Business Orchestration and Automation Technologies (7th)
Software AG ARIS Robotic Pr...
Ranking in Robotic Process Automation (RPA)
25th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 2.8%, up from 1.6% compared to the previous year. The mindshare of Software AG ARIS Robotic Process Automation is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Fortra's Automate2.8%
Software AG ARIS Robotic Process Automation0.8%
Other96.4%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Eliot Mthimunye - PeerSpot reviewer
Lead Enterprise Architect at Eskom Ltd
Automation has reduced manual reporting tasks and improved delivery speed
Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI. I see some improvements there and it can definitely be enhanced. Maybe even leveraging the cloud product rather than having Software AG ARIS Robotic Process Automation running on your local network would help. Because now you need to connect through a VPN. I understand because organizations don't want to share their data. However, using it as a subscription service can help to connect from anywhere. But then you just need to make sure that the data also complies with the POPI Act and all of those other acts for protecting the data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The most valuable features for my client are timing and scheduling."
"We have done the setup in the last eight months, my team of approximately ten to twelve team members were doing manual jobs, and Fortra's Automate is doing that with three or four bots we have set up, doing this job without any errors and really reducing my manual work and the human errors which were done by my team so I don't need to re-verify data or invest time in this."
"The feature I prefer most about Fortra's Automate is that it offers no-code or low-code automation, which is essential for me as a cybersecurity analyst because we do not have time to code and automate everything."
"Overall, the whole product is really nice and provides significant benefits."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The automation features of Software AG ARIS Robotic Process Automation have assisted us to deliver quickly, especially if you have captured everything on ARIS, then you just need to run a report, and some of the elements are automated."
 

Cons

"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Regarding the pricing of Fortra's Automate, for a startup or mid-market company, I would say it is not cheap and is definitely on the higher side."
"The licensing cost is high, as per my perspective, in the automation with Fortra's Automate."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"I have encountered challenges with error handling and alerting, as some jobs fail and require retries."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI."
 

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"Once you buy the software, you just pay for the support for backend help."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise9
No data available
 

Questions from the Community

What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate primarily for RPA-based task automation, including file handling, data extraction, and system-to-system workflows. It helps automate repetitive IT and business processes, re...
What is your experience regarding pricing and costs for Fortra Automate?
Pricing and licensing for Fortra's Automate are flexible but largely custom or quote-based, which works well for enterprise and managed service provider models. The pricing is a bit on the higher s...
What needs improvement with Fortra Automate?
Fortra's Automate can be improved with enhancements in native cloud integrations for AWS, Azure, and GCP, along with stronger API orchestration to improve hybrid use cases. More granular monitoring...
What needs improvement with Software AG ARIS Robotic Process Automation?
Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI. I see some improvements there and it can definitely be enhanced. Maybe even leveragin...
What is your primary use case for Software AG ARIS Robotic Process Automation?
With the specific use cases that I'm using Software AG ARIS Robotic Process Automation for, I think I can give it an eight.
What advice do you have for others considering Software AG ARIS Robotic Process Automation?
That's it for now regarding additional features I would like to see. With AI being the current buzzword, I think it can help a lot there. I gave Software AG ARIS Robotic Process Automation an overa...
 

Also Known As

HelpSystems Automate, Automate
ARIS Robotic Process Automation, ARIS RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2026.
893,311 professionals have used our research since 2012.