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Fortra's Automate vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortra's Automate
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Tungsten RPA
Ranking in Robotic Process Automation (RPA)
11th
Average Rating
7.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Tungsten RPA is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
May 28, 2024
Can automate several processes with only one bot and is easy to implement, administer, and use
We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.
Jamil Milhem - PeerSpot reviewer
Feb 2, 2024
Automates browsing tasks without needing a server connection
My use case for the product is in the finance domain.  You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.  The product should improve desktop automation, which is hard to configure. It needs to have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The pricing is excellent. I would give them perfect marks in that regard."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"I actually quite liked the no-coding functionality."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The drag and drop functionality is quite good."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The most valuable features are workflow and process automation."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The tool's most valuable feature is web browser automation, which makes it easy to interact with any website. We can assemble a robot in a few hours with web automation, depending on its complexity."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
 

Cons

"The product also has a limited use case in some respects."
"Fortra's Automate is not as reliable as I would like it to be."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"There is really nothing special about the capabilities of this product."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"Kofax RPA's UI could be more user-friendly."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"The process discovery could be a bit better."
"The technical support must be improved."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"Exception handling needs to be improved."
 

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"Kofax's prices are pretty reasonable."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Kofax RPA's licensing costs are yearly and expensive."
"The cost depends on the number of licenses and the number of RPAs."
"I give the price of the solution a six out of ten."
"The solution’s license is not expensive."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
9%
Healthcare Company
9%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your experience regarding pricing and costs for HelpSystems AutoMate?
I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
What needs improvement with HelpSystems AutoMate?
There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our ...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
Previously, Tungsten RPA offered perpetual licenses, but now it has a subscription-based model for more flexibility, similar to the Microsoft developer platform.
What needs improvement with Kofax RPA?
We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We d...
 

Also Known As

HelpSystems Automate, Automate
Kofax RPA, Kofax Kapow, Kapow
 

Learn More

Video not available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about Fortra's Automate vs. Tungsten RPA and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.