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Fortra's Globalscape Managed File Transfer vs Kiteworks comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

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Sentiment score
7.2
Kiteworks shows scalability, handling global users effortlessly, adaptable to cloud environments, and expands smoothly in virtual infrastructures.
 

Room For Improvement

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Sentiment score
4.8
Kiteworks needs improved file location, support speed, seamless updates, system enhancements, faster fixes, offboarding automation, and an expanded knowledge base.
 

Stability Issues

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Sentiment score
7.3
Kiteworks stability is generally high, though some users face issues when expectations differ from marketing claims or system limits.
 

Valuable Features

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Sentiment score
7.9
Kiteworks offers secure mobile access, collaboration, large file transfers, and intuitive management with features like 2FA, antivirus, and encryption.
 

Customer Service

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Sentiment score
8.1
Kiteworks' support is professional and effective, though some report initial response delays and occasional accessibility issues.
 

Setup Cost

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Kiteworks pricing is complex and costly, but its robust security features justify the investment despite licensing challenges.
 

Categories and Ranking

Aspera Managed File Transfer
Sponsored
Ranking in Managed File Transfer (MFT)
13th
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Fortra's Globalscape Manage...
Ranking in Managed File Transfer (MFT)
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Kiteworks
Ranking in Managed File Transfer (MFT)
7th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (9th), Email Security (16th), Content Collaboration Platforms (12th), Secure Email Gateway (SEG) (6th)
 

Mindshare comparison

As of November 2024, in the Managed File Transfer (MFT) category, the mindshare of Aspera Managed File Transfer is 3.4%, up from 2.6% compared to the previous year. The mindshare of Fortra's Globalscape Managed File Transfer is 2.1%, down from 2.6% compared to the previous year. The mindshare of Kiteworks is 8.4%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Michele Illiano - PeerSpot reviewer
Beneficial quick protocol, powerful, but limited use cases
Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand. The best way to propose a suite is to have an integrated suite where the customer could choose to license part of it. This solution could be one solution not two choices between 10 or 12 different solutions. The main feature of Aspera Managed File Transfer is the communication protocol, which is fast. There are a lot of different clients that are offering features related to these fast protocols. It's possible to create one unique suite that can handle this base protocol. It will be quite easy to propose to the customers.
Sumit Mundik - PeerSpot reviewer
The API call and file synchronization options are standout features
The GUI base is handy because you don't have to run commands. The dual interface accommodates Windows or Linux installations. The API call feature is valuable because we can build jobs in the solution but run them via external triggers. Most other products do not allow this type of action. The solution is user friendly so anyone can learn it with some background knowledge of managed file transfers, encryption, types of protocols, configuration, and key items for authentication. The advanced controls for security and compliance are important. Standard protocols are SFTP and FTP but compliance teams will not agree to FTP because any middleman can steal data with a user ID and password. Banking companies prefer SSH keys with authentication and the solution includes this feature. For example, IBM shares their public key to JP Morgan Chase's system and then IBM uses their private key to make connection. PGP encryption is also used to convert plain text to encrypted data that cannot be hacked without the private PGP key. There is an automated process for receiving and processing daily files or regulatory documentation. The file synchronization option stands out from competitor products. The advanced workflow engine allows you to write code for file or folder synchronizations. For example, an Excel sheet has 14 tabs and it is saved into the local FSX. The solution reads the tabs, converts each to a separate CSE file, and sends all 14 files to the destination S3 bucket. A job skeleton can be used from test to production so you don't have to build jobs from scratch in production. Once created in the test environment, jobs can be exported in the .JSON format and imported to production with minimal changes to the source or definition files. This is a great feature and saves a lot of time.
Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
11%
Computer Software Company
8%
Insurance Company
8%
Financial Services Firm
21%
Computer Software Company
13%
Healthcare Company
7%
Energy/Utilities Company
6%
Government
13%
Financial Services Firm
13%
Computer Software Company
8%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Aspera Managed File Transfer?
Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites wi...
What needs improvement with Aspera Managed File Transfer?
The solution's pricing calculation needs revision to be more competitive
What advice do you have for others considering Aspera Managed File Transfer?
Aspera Managed File Transfer has superior technology. Overall, I rate Aspera Managed File Transfer a nine out of ten.
What do you like most about Globalscape Managed File Transfer?
It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and complia...
What is your experience regarding pricing and costs for Globalscape Managed File Transfer?
It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use. While there...
What needs improvement with Globalscape Managed File Transfer?
If Globalscape has a higher number of tasks, performance issues will occur. It will get hung, and then we need to res...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for t...
 

Also Known As

No data available
Globalscape GlobalSCAPE Managed File Transfer
Accellion
 

Learn More

Video not available
 

Overview

 

Sample Customers

Gwinnett County Public Schools, Evonik, Voith, BITMARCK, Oracle
Information Not Available
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Fortra's Globalscape Managed File Transfer vs. Kiteworks and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.