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Fortra's Intermapper vs Kaseya Traverse vs Nagios XI comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Room For Improvement

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Intermapper struggles with network recovery and lacks advanced features, driving users to demand a more integrated, single-interface solution.
Sentiment score
2.3
Kaseya Traverse faces criticism for outdated features, integration issues, and inadequate support, prompting users to seek alternatives.
Sentiment score
3.9
Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
 

Scalability Issues

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Fortra's Intermapper is scalable and flexible for device management, with some hardware constraints in flow monitoring.
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Kaseya Traverse is scalable and widely used despite varied satisfaction levels, with scalability ratings ranging from two to nine.
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Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
 

Stability Issues

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Fortra's Intermapper is highly reliable and stable, operating 24/7 with few issues when configured in a suitable environment.
Sentiment score
8.6
Kaseya Traverse's stability is debated, but many find it reliable and stable, especially after initial configuration and patches.
Sentiment score
7.5
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
 

Valuable Features

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Fortra's Intermapper offers robust graphical alerting and monitoring, with intuitive mapping features, seamless device integration, and mobile accessibility.
Sentiment score
8.9
Kaseya Traverse excels with comprehensive monitoring, integration, user-friendly interface, robust support, and sustainability, making it a top choice.
Sentiment score
8.5
Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
 

Customer Service

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Sentiment score
1.7
Kaseya Traverse's customer service struggles with delays and unresolved issues, leading to dissatisfaction despite knowledgeable technical staff.
Sentiment score
7.3
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
 

Setup Cost

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Kaseya Traverse offers generally affordable pricing per-agent, with cost influenced by features, and users report satisfaction with functionality.
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Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of Nagios XI is 3.7%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
AL
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
Dominique Yeates - PeerSpot reviewer
A stable network monitoring tool requiring an easy initial setup phase
In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.
FakhruddinLokhandwala - PeerSpot reviewer
A simple monitoring tool that is scalable and stable
Nagios XI doesn't provide scripting. For example, if we have built up multiple IPX tunnels from a base location to a data center location and want to monitor or trigger an alert if the tunnel goes down, Nagios XI does not automatically send alerts notifying us that the tunnel is down. This is a feature we want, and in the past, Nagios completed scripting for us, but it didn't work out well. In addition, Nagios XI doesn't have a feature where we can push the configuration from the server to all our devices. For example, if there are 500 devices in our network and we need to write down a simple command like a show clock or want to write the configuration, we cannot execute this command on all of our devices. We have already raised this issue with Nagios, and they told us they would speak with the BU team to see if this can be applied in the next release. If they do, it will come with an additional license. Another feature we want is the IP SLA Tracking in Cisco. For example, if our ISP connection is traversing through an L2 point, which is a layer two point, we don't have IP-to-IP communication to track those interfaces. So if we need to implement something end-to-end and the interface goes down, we should get alerts for that. And if the interface goes down, there should be specific behaviour so that our traffic can switch over from the LAN or the WAN. That is not in the current Nagios deployment, but they have advised they are working on it.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Manufacturing Company
22%
Government
18%
Energy/Utilities Company
7%
University
7%
Computer Software Company
32%
Financial Services Firm
12%
Government
10%
Non Profit
6%
Educational Organization
59%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
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Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
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What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees as...
What needs improvement with Kaseya Traverse?
Reporting is a bit difficult. It’s very cumbersome to set up new reports.
What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
Nagios XI is an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Nagios XI?
From an alerting point of view, some graphics and metrics don't work properly with Nagios XI as they do with Checkmk....
 

Also Known As

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HelpSystems Intermapper
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Learn More

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Overview

 

Sample Customers

Information Not Available
Greater Media Detroit, University of British Columbia, Don's Farm Supply
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: November 2024.
816,406 professionals have used our research since 2012.