Fortra's Intermapper vs WhatsUp Gold comparison

Fortra and Progress Software are both solutions in the Network Monitoring Software category. Fortra is ranked #81, while Progress Software is ranked #21 with an average rating of 8.7. Fortra holds a 0.5% mindshare in NMS, compared to Progress Software’s 2.4% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

1,292 Views
1,240 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

8,365 Views
5,019 Comparison Views

85% willing to recommend

Fortra's Intermapper

WhatsUp Gold

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

WhatsUp Gold and Fortra's Intermapper are network monitoring products. WhatsUp Gold has the upper hand in ease of deployment and customer service, while Intermapper shines with its strong feature set that justifies its higher cost.

Features: WhatsUp Gold provides tools like robust network mapping, real-time alerts, and customizable dashboards, designed for businesses prioritizing comprehensive visibility. Fortra's Intermapper offers high-speed data flow monitoring, advanced diagnostic tools, and detailed analyses of complex network environments.

Room for Improvement: WhatsUp Gold could enhance its feature set to compete with more advanced tools, improve integration capabilities, and offer deeper analytics. Intermapper can aim for easier deployment processes, a more intuitive user interface, and better integration with third-party tools.

Ease of Deployment and Customer Service: WhatsUp Gold is known for its easy installation and responsive support, enabling a quick start with minor technical hurdles. Fortra's Intermapper, though more complex, balances this with thorough documentation and a committed support team.

Pricing and ROI: WhatsUp Gold offers a cost-effective solution with positive ROI for cost-efficient businesses. Fortra's Intermapper, with its higher initial cost, is suited for businesses requiring advanced features that validate a long-term investment.

To learn more, read our detailed Fortra's Intermapper vs. WhatsUp Gold Report (Updated: April 2026).

Buyer's Guide

Fortra's Intermapper vs. WhatsUp Gold

April 2026

Download the complete report

Helped 886,011 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

81st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

21st

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (15th), IT Infrastructure Monitoring (18th), Configuration Management (20th), Log Management (35th), Cloud Monitoring Software (22nd), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.4%
Fortra's Intermapper	0.5%
Other	97.1%

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"Put Intermapper in as your base to start from, hands-down."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"It's all today portal-based which is a good feature for us."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"The most valuable feature is the auto-discovery function."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"It is very good at monitoring the network and keeps us up to date on the status of internal devices."

"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."

"The new version has a lot of improved features."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

More WhatsUp Gold pros

Cons

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I have seen instances where Intermapper does not seem to recover from network changes."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"Regional product team support is not very good."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"You have to invest a few days to become an expert in this solution."

"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"I might like to see a better interface in the future."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

"The most valuable feature is the cost compared to other solutions."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"Pricing is reasonable compared to other products."

"There is a license needed to use WhatsUp Gold."

"The pricing can be on the expensive side when considering competing products."

"The price of WhatsUp Gold is good."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

886,011 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

19%

Construction Company

11%

University

Recreational Facilities/Services Company

Financial Services Firm

12%

Manufacturing Company

11%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

SolarWinds VoIP & Network Quality Manager vs Fortra's Intermapper

Compared 20% of the time

ConnectWise RMM vs Fortra's Intermapper

Compared 16% of the time

Nmap vs Fortra's Intermapper

Compared 13% of the time

Zabbix vs Fortra's Intermapper

Compared 7% of the time

LogicMonitor vs Fortra's Intermapper

Compared 3% of the time

More Fortra's Intermapper Competitors

LibreNMS vs WhatsUp Gold

Compared 4% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

March 2026

Download Fortra's Intermapper product report

Buyer's Guide

WhatsUp Gold

March 2026

Download WhatsUp Gold product report

Also Known As

HelpSystems Intermapper

No data available

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Fortra's Intermapper vs. WhatsUp Gold

April 2026

Free Report: Fortra's Intermapper vs. WhatsUp Gold

Find out what your peers are saying about Fortra's Intermapper vs. WhatsUp Gold and other solutions. Updated: April 2026.

DOWNLOAD NOW

886,011 professionals have used our research since 2012.

See our Fortra's Intermapper vs. WhatsUp Gold report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.