GFI LanGuard vs Quest KACE Systems Management Appliance (SMA) comparison

GFI LanGuard vs. Quest KACE Systems Management Appliance (SMA)

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Helped 824,053 peers since 2012

Categories and Ranking

GFI LanGuard

Ranking in Patch Management

13th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest KACE Systems Manageme...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Configuration Management (14th), Endpoint Compliance (7th)

Mindshare comparison

As of December 2024, in the Patch Management category, the mindshare of GFI LanGuard is 3.9%, up from 3.1% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 7.5%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

Ted Mbugua

Security Manager at CRAG

Scalable, light on resources, and useful visibility

The most valuable features of GFI LanGuard are the vulnerability assessment, it provides us with substantial insight into what applications are running on the endpoint systems and what vulnerabilities are there in the running applications. The second would be the assets tracking. I'm able to see in the network whether my endpoint server is operating and if all the other IT equipment is running in the environment. Additionally, GFI LanGuard is not heavy on system resources. It gives a competitive advantage over others.

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Fernando Cezario

Level 2 Support at Tigs

Helpful for IT asset management and offer a good dashboard

I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features in GFI LanGuard are patch management and vulnerability assessment."

"The most valuable features of GFI LanGuard are the vulnerability assessment, it provides us with substantial insight into what applications are running on the endpoint systems and what vulnerabilities are there in the running applications. The second would be the assets tracking. I'm able to see in the network whether my endpoint server is operating and if all the other IT equipment is running in the environment. Additionally, GFI LanGuard is not heavy on system resources. It gives a competitive advantage over others."

"The solution is easy to use and integrates well with other operating systems."

"This product is a great solution at a great price as long as it is only going to be used for a local area network."

"The most valuable feature is that I am able to patch third-party solutions."

"The most valuable feature of GFI LanGuard is its email spam feature."

"It is helpful to patch and scan vulnerabilities."

"The initial setup was easy."

More GFI LanGuard pros

"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."

"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."

"There is ease of use, and its pricing was a driving factor."

"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."

"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."

"We're able to deploy software and push out fixes to endpoints faster than ever."

"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."

"I am impressed by the service desk ticketing and asset management."

More Quest KACE Systems Management Appliance (SMA) pros

Cons

"GFI LanGuard can improve by adding more modules, such as asset control or asset inventory."

"GFI LanGuard could improve the rollback feature. If we have installed the wrong we have had some issues with the rollback function. Additionally, more input from GFI LanGuard for the custom software push install."

"GFI LanGuard has some technical limitations with machines."

"GFI LanGuard can improve by adding asset tracking."

"This solution is limited to the local area network only and cannot manage remote devices."

"If GFI LanGuard had a cloud version it would be better for people that are working from home."

"When you want to uninstall software from an endpoint, sometimes it becomes very problematic."

"The documentation on how to use this solution in a Linux environment is not clear, which is something that should be improved because it is complicated."

More GFI LanGuard cons

"We'd love to see support for larger dependencies in the scripting feature."

"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."

"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."

"There is always room for improvement. However, the system does most of what we need at this moment."

"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."

"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."

"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."

"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."

More Quest KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"GFI LanGuard has very fair pricing compared to other similar solutions out there."

"On a scale of one to five, with one being expensive and five being competitive, I would rate the price as a four."

"We are a gold partner and we receive favorable discounts. The price of GFI LanGuard is competitive. When you evaluate other solutions, such as ManageEngine."

"GFI LanGuard cost approximately $1,000 annually to use the solution."

"I rate the pricing of GFI LanGuard a four out of five."

"GFI LanGuard isn't expensive."

"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."

"It may be more expensive, but you get what you pay for."

"The pricing is fair."

"The product is reasonably priced."

"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."

"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."

"The pricing and licensing are absolutely fair."

"We buy consulting fees from Software Factory, then we pay extra for it."

More Quest KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

Insurance Company

Manufacturing Company

Computer Software Company

13%

University

11%

Government

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about GFI LanGuard?

The most valuable feature of GFI LanGuard is its email spam feature.

What is your experience regarding pricing and costs for GFI LanGuard?

I do not have details on the licensing costs.

What needs improvement with GFI LanGuard?

The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes. Instead of directly white listing...

What do you like most about Quest KACE Systems Management?

KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.

What needs improvement with Quest KACE Systems Management?

Easier integration would be beneficial.

ManageEngine Patch Manager Plus vs GFI LanGuard

Comparisons

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Microsoft Windows Server Update Services vs GFI LanGuard

Compared 19% of the time

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Compared 18% of the time

Ivanti Patch for Endpoint Manager vs GFI LanGuard

Compared 14% of the time

NinjaOne vs GFI LanGuard

Compared 6% of the time

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Microsoft Configuration Manager vs Quest KACE Systems Management Appliance (SMA)

Compared 30% of the time

Microsoft Intune vs Quest KACE Systems Management Appliance (SMA)

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Red Hat Ansible Automation Platform vs Quest KACE Systems Management Appliance (SMA)

Compared 10% of the time

BigFix vs Quest KACE Systems Management Appliance (SMA)

Compared 8% of the time

Microsoft Windows Server Update Services vs Quest KACE Systems Management Appliance (SMA)

Compared 8% of the time

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Product Reports

GFI LanGuard

Download GFI LanGuard product report

Quest KACE Systems Management Appliance (SMA)

Download Quest KACE Systems Management Appliance (SMA) product report

Quest KACE Systems Management Appliance (SMA) report

Also Known As

LanGuard

Dell KACE Systems Management

Learn More

GFI

Quest Software

Overview

GFI LanGuard enables complete patch management of security and non-security patches to Microsoft operating systems, Mac OS X, major Linux distributions and third-party applications. It can also automate patching for all major web browsers too.

Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.

KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.

What are the key features of Quest KACE SMA?

Automation: Streamlines software deployment and patch management.
Asset Management: Offers comprehensive inventory controls.
Integration: Compatible with Bomgar and ServiceNow for enhanced remote support.
System Deployment: SDA simplifies deployment across multiple machines.
Intuitive Interface: Facilitates IT task management from a single pane.

What benefits and ROI should users look for?

Increased Productivity: Simplifies IT tasks, optimizing resources.
Centralized Control: Manages a wide range of devices from one interface.
Security Compliance: Ensures systems are updated and compliant.
Enhanced Support: Improved remote support through integrations.
Reporting Capabilities: Provides insights into IT operations and status.

Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.

Sample Customers

BayView Medical Clinic, FrugalBrothers Software, Zaw, National Theatre, American Red Cross

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

GFI LanGuard vs. Quest KACE Systems Management Appliance (SMA)