

KACE Systems Management Appliance SMA and GFI LanGuard compete in the IT management and security category. Based on the data, while KACE excels in asset management and integration, GFI LanGuard has a strong focus on vulnerability assessment and security compliance, making it the preferred choice for those prioritizing security.
Features: KACE SMA is valued for its integration capabilities, image deployment flexibility, and efficient asset management, acting as a single pane of glass for managing endpoints. It offers mass software deployment, patch management, and extensive asset tracking. GFI LanGuard is recognized for robust vulnerability assessment and patch management, providing detailed insights into system vulnerabilities. It also excels in endpoint control and reporting capabilities, enhancing internal security compliance.
Room for Improvement: KACE SMA users suggest enhancing scalability and ease of use for complex tasks, along with improving the interface and expanding customization options. GFI LanGuard could improve asset tracking and ease software removal while expanding third-party patches. Users also desire cloud options for better remote management.
Ease of Deployment and Customer Service: KACE SMA supports on-premises and cloud deployment, offering flexibility and is praised for responsive customer service. GFI LanGuard offers solid on-premises deployment but lacks public cloud options. Its customer support is efficient and reliable, providing expert issue resolution and guidance.
Pricing and ROI: KACE SMA is seen as a worthwhile investment, offering significant ROI from time savings and improved productivity despite high initial costs. GFI LanGuard’s competitive pricing is considered fair for its security and compliance functionalities, aligning well with its offered features.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
We have outgrown the size of one KACE appliance and are now running two.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
| Product | Market Share (%) |
|---|---|
| KACE Systems Management Appliance (SMA) | 3.9% |
| GFI LanGuard | 2.4% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 15 |
GFI LanGuard enables complete patch management of security and non-security patches to Microsoft operating systems, Mac OS X, major Linux distributions and third-party applications. It can also automate patching for all major web browsers too.
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.