Quest KACE Systems Management Appliance and GFI LanGuard are prominent competitors in the IT management and security solutions arena. Quest KACE tends to have an edge due to its comprehensive endpoint management features that simplify large-scale management processes, despite GFI LanGuard's robust vulnerability assessment and pricing model.
Features: Quest KACE Systems Management Appliance is known for its comprehensive asset management, patch management, and deployment capabilities. Users benefit from its integration with Bomgar and its ability to manage large device numbers efficiently. It also offers powerful scripting and reporting tools. On the other hand, GFI LanGuard excels in vulnerability assessment and patch management. It offers deep insights into potential security risks across network components and is recognized for endpoint control that prevents unauthorized device additions.
Room for Improvement: Quest KACE users mention issues with scalability, complex software deployment, and a need for more intuitive interfaces and improved custom reporting. There are also concerns about the difficulty in using advanced features without better training. GFI LanGuard needs better multi-user access, enhanced cloud functionality, and easier software removal processes. Users report limitations in its rollback features and asset tracking capabilities.
Ease of Deployment and Customer Service: Quest KACE offers flexibility with on-premises, cloud, and hybrid deployment options, appealing to diverse IT environments. Its customer support is praised, especially from dedicated technical managers. GFI LanGuard primarily focuses on on-premises deployment but is noted for reliable and responsive customer service, although it lacks the extensive customization services that Quest KACE offers.
Pricing and ROI: Quest KACE Systems Management Appliance is viewed as a valuable investment with competitive pricing and quick ROI due to enhanced productivity and reduced manual labor. It offers flexible licensing, which is seen as cost-effective. GFI LanGuard, while fair in pricing, is praised for its bundled pricing structure that offers good value and accessibility. While both products are priced competitively, Quest KACE is seen to justify its investment with broader capabilities.
GFI LanGuard enables complete patch management of security and non-security patches to Microsoft operating systems, Mac OS X, major Linux distributions and third-party applications. It can also automate patching for all major web browsers too.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
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