Goliath Performance Monitor vs ITRS Geneos comparison

Goliath Technologies and ITRS are both solutions in the IT Infrastructure Monitoring category. Goliath Technologies is ranked #58, while ITRS is ranked #31 with an average rating of 7.0. Goliath Technologies holds a 0.2% mindshare in IM, compared to ITRS’s 1.2% mindshare. Additionally, 50% of Goliath Technologies users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Goliath Performance Monitor

Read 5 Goliath Performance Monitor reviews

381 Views
294 Comparison Views

50% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

2,138 Views
1,211 Comparison Views

96% willing to recommend

Goliath Performance Monitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Goliath Performance Monitor compete in IT infrastructure monitoring. ITRS Geneos often has the upper hand due to its in-depth features, while Goliath Performance Monitor gains favor for its practical pricing and support.

Features: ITRS Geneos provides real-time data collection, detailed alerting, and extensive customization options. Goliath Performance Monitor emphasizes ease of use, end-user experience analytics, and a straightforward approach to performance data.

Room for Improvement: ITRS Geneos can improve with a more streamlined deployment process, user-friendly interface, and reduced complexity. Goliath Performance Monitor might enhance its feature set, provide advanced analytics, and offer better integration options for complex environments.

Ease of Deployment and Customer Service: Goliath Performance Monitor is noted for easy deployment and excellent customer service, facilitating quick setup and ongoing support. ITRS Geneos, although comprehensive, requires a more intricate deployment and has a steeper learning curve.

Pricing and ROI: ITRS Geneos involves higher initial costs, justified by long-term ROI and advanced features. Goliath Performance Monitor offers a more accessible pricing model, appealing to budget-focused enterprises, ensuring a good ROI while maintaining cost effectiveness.

To learn more, read our detailed Goliath Performance Monitor vs. ITRS Geneos Report (Updated: April 2025).

Buyer's Guide

Goliath Performance Monitor vs. ITRS Geneos

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Goliath Performance Monitor

Ranking in IT Infrastructure Monitoring

58th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Network Monitoring Software (46th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.2%, down from 0.4% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

networke29316

Senior Systems Engineer at a energy/utilities company with 201-500 employees

Monitors well with Citrix, stable, and the support is very responsive

It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Offers a diversity of features."

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

More ITRS Geneos pros

Cons

"Issues with generating reports; consistency is not there."

"I would love to be able to tell what ISP the user is coming from."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Data visualization – real time and historical – is a weakness."

More ITRS Geneos cons

Pricing and Cost Advice

"The price seems reasonable."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Pricing and licensing is based on the requirements."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"I can say it's not that cheap because the licensing is a little bit costly"

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"You will get the best price if you get a single global deal."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

19%

Computer Software Company

16%

University

16%

Financial Services Firm

12%

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

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What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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Comparisons

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Compared 100% of the time

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Prometheus Group vs ITRS Geneos

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Product Reports

Buyer's Guide

Goliath Performance Monitor

April 2025

Download Goliath Performance Monitor product report

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Goliath Performance Monitor offers proactive, end-to-end IT performance monitoring for Citrix & VMware to ensure a positive end user experience. Goliath Performance Monitor provides complete support for monitoring virtual server, virtual desktop and hybrid cloud environments, and provides specialized modules for certain EMR/EHR applications and NVIDIA GRID vGPU. Goliath Performance Monitor has been architected from the ground up to help IT administrators anticipate end user experience issues, troubleshoot the root cause, and deploy remediation actions quickly before end users complain.

Goliath Technologies

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Goliath Performance Monitor vs. ITRS Geneos

April 2025

Free Report: Goliath Performance Monitor vs. ITRS Geneos

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