Velaro Live Chat vs goMoxie comparison

goMoxie and Velaro are both solutions in the Live Chat category. goMoxie is ranked #9, while Velaro is ranked #8. goMoxie holds a 8.9% mindshare in LC, compared to Velaro’s 6.3% mindshare.

goMoxie

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20 Comparison Views

Velaro Live Chat

32 Views
21 Comparison Views

goMoxie

Velaro Live Chat

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between goMoxie and Velaro Live Chat based on real PeerSpot user reviews.

Find out what your peers are saying about CafeX Communications, 3CX, LiveChat and others in Live Chat.

To learn more, read our detailed Live Chat Report (Updated: November 2024).

Buyer's Guide

Live Chat

November 2024

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Helped 824,067 peers since 2012

Categories and Ranking

goMoxie

Ranking in Live Chat

9th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Velaro Live Chat

Ranking in Live Chat

8th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Live Chat category, the mindshare of goMoxie is 8.9%, up from 3.7% compared to the previous year. The mindshare of Velaro Live Chat is 6.3%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Live Chat

Find out what your peers are saying about CafeX Communications, 3CX, LiveChat and others in Live Chat. Updated: November 2024.

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824,067 professionals have used our research since 2012.

Comparisons

No data available

Product Reports

Buyer's Guide

Live Chat

November 2024

Download goMoxie product report

Buyer's Guide

Live Chat

November 2024

Download Velaro Live Chat product report

Also Known As

Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces

No data available

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goMoxie

Video not available

Velaro

Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Velaro Live Chat offers a robust, customizable solution that's easy to set up and starts delivering results within hours or days. It automatically and instantly get a full picture of every website visitor - what they've viewed, how they got to your site and what they've chatted about before. Your agents will know the answer before the customer even asks the question. Velaro Live Chat is a rules-based workflow and routing functionality that send chats to individual customer service reps (or groups of CSRs) based on any criteria. It can filter, view and analyze enterprise-wide live help performance with the set of reporting tools, real time, or run regularly scheduled reports. It has an Enterprise Security using a click-to-chat tools that are designed with privacy.

Sample Customers

Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK

Dell, Comcast, Pfizer, University of Pennsylvania

Find out what your peers are saying about CafeX Communications, 3CX, LiveChat and others in Live Chat. Updated: November 2024.

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824,067 professionals have used our research since 2012.

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.