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Velaro Live Chat vs goMoxie comparison

goMoxie and Velaro are both solutions in the Live Chat category. goMoxie is ranked #10, while Velaro is ranked #8. goMoxie holds a 7.3% mindshare in LC, compared to Velaro’s 5.5% mindshare.
goMoxie
  • 24 Views
  • 20 Comparison Views
Velaro Live Chat
  • 30 Views
  • 19 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

goMoxie
Ranking in Live Chat
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Velaro Live Chat
Ranking in Live Chat
8th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Live Chat category, the mindshare of goMoxie is 7.3%, up from 3.5% compared to the previous year. The mindshare of Velaro Live Chat is 5.5%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Live Chat
 

Comparisons

No data available
No data available
 

Also Known As

Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
No data available
 

Learn More

goMoxie
Video not available
Velaro
 

Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Velaro Live Chat offers a robust, customizable solution that's easy to set up and starts delivering results within hours or days. It automatically and instantly get a full picture of every website visitor - what they've viewed, how they got to your site and what they've chatted about before. Your agents will know the answer before the customer even asks the question. Velaro Live Chat is a rules-based workflow and routing functionality that send chats to individual customer service reps (or groups of CSRs) based on any criteria. It can filter, view and analyze enterprise-wide live help performance with the set of reporting tools, real time, or run regularly scheduled reports. It has an Enterprise Security using a click-to-chat tools that are designed with privacy.
 

Sample Customers

Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
Dell, Comcast, Pfizer, University of Pennsylvania
See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.