Try our new research platform with insights from 80,000+ expert users

Google Vault vs kCura Relativity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
1st
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
Email Archiving (1st)
kCura Relativity
Ranking in eDiscovery
5th
Average Rating
8.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eDiscovery category, the mindshare of Google Vault is 17.2%, up from 6.3% compared to the previous year. The mindshare of kCura Relativity is 5.3%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Jul 28, 2023
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Maria Greene - PeerSpot reviewer
Nov 16, 2022
A reliable solution with great searching capabilities and good tech support.
It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The audit part of the tool is the most useful for me."
"It is a very stable solution...It is a very scalable solution."
"Data retention is very valuable to us."
"The most valuable features are automatic document and email retention."
"My impression is that the initial setup process is not that difficult."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"The most valuable feature of Google Vault is its reliability."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
"kCura Relativity is easy to use, and it is reliable."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"Caplets are a very good technical feature."
"The initial setup was relatively straightforward."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"It is easy for a beginner to learn to use Relativity."
 

Cons

"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"Google Vault lacks speed."
"The price of the solution could improve and the search could be easier."
"The knowledge base is not as in-depth as it should be."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"It would be nice if Google would let us download the data in different formats."
"eDiscovery could be improved with additional information and an easier way to retain it."
"There are a lot of bugs on the development side."
"The price per user could be improved. We'd like for it to be more affordable."
"They require more built-in support for some third-party applications."
"The platform's integration of advanced AI features could further enhance its capabilities."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"I haven't seen anything on AI merging with Relativity."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
 

Pricing and Cost Advice

"The pricing is fairly cheap."
"If you have Google Enterprise, then Google Vault is free to use."
"The solution is expensive."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault comes as part of a package deal for us."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
"It's worth the money."
"The pricing is extremely complicated."
report
Use our free recommendation engine to learn which eDiscovery solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
4%
Legal Firm
27%
Computer Software Company
16%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
What do you like most about kCura Relativity?
There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team.
What is your experience regarding pricing and costs for kCura Relativity?
It's expensive for an individual, but for a company, it's not expensive. And for an individual, I believe it's of no use.
What needs improvement with kCura Relativity?
I haven't seen anything on AI merging with Relativity.
 

Also Known As

No data available
Relativity
 

Learn More

Video not available
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Webb & Tyler
Find out what your peers are saying about Google Vault vs. kCura Relativity and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.