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Google Vault vs kCura Relativity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Google Vault's support is knowledgeable and responsive, but users face challenges with time zones and data issues.
Sentiment score
8.0
kCura Relativity support is generally effective and responsive, though some users experience delays due to time differences and remote work.
 

Room For Improvement

Sentiment score
5.0
Users seek improved Google Vault search, export options, detailed admin info, direct email exports, and enhanced eDiscovery features.
Sentiment score
7.0
kCura Relativity struggles with bugs, high costs, reliance on hosts, insufficient training, and lacks advanced AI features integration.
 

Scalability Issues

Sentiment score
6.8
Google Vault is ideal for large organizations, offering scalability and cloud-based access, despite some backup process issues.
Sentiment score
8.5
kCura Relativity is praised for scalability and handling extensive data, though some users experience minor issues with older versions.
 

Setup Cost

No sentiment score available
Google Vault's pricing saw diverse reviews, with increased costs impacting users, while offering a free option with Enterprise plans.
No sentiment score available
kCura Relativity's pricing includes per user fees and scalable per gigabyte costs, transitioning focus to the latter.
 

Stability Issues

Sentiment score
8.0
Google Vault is stable and reliable, though larger entities may face issues with exports and require regular updates.
Sentiment score
8.0
kCura Relativity is stable and reliable, with occasional breakdowns in large files, but issues are actively resolved.
 

Valuable Features

Sentiment score
7.8
Google Vault offers efficient data retention, accurate search, and reliable email protection, aiding legal processes and troubleshooting effectively.
Sentiment score
8.8
kCura Relativity offers custom API creation, advanced analytics, and excellent usability, aiding efficient document handling in complex litigation.
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Email Archiving (1st)
kCura Relativity
Ranking in eDiscovery
5th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eDiscovery category, the mindshare of Google Vault is 17.2%, up from 6.3% compared to the previous year. The mindshare of kCura Relativity is 5.3%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Maria Greene - PeerSpot reviewer
A reliable solution with great searching capabilities and good tech support.
It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
9%
Financial Services Firm
5%
University
4%
Legal Firm
26%
Computer Software Company
16%
Government
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
What do you like most about kCura Relativity?
There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team.
What is your experience regarding pricing and costs for kCura Relativity?
It's expensive for an individual, but for a company, it's not expensive. And for an individual, I believe it's of no use.
What needs improvement with kCura Relativity?
I haven't seen anything on AI merging with Relativity.
 

Also Known As

No data available
Relativity
 

Learn More

Video not available
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Webb & Tyler
Find out what your peers are saying about Google Vault vs. kCura Relativity and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.