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Google Vault vs Veritas Enterprise Vault.cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
2nd
Ranking in eDiscovery
1st
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Veritas Enterprise Vault.cloud
Ranking in Email Archiving
9th
Ranking in eDiscovery
7th
Average Rating
8.0
Reviews Sentiment
8.4
Number of Reviews
2
Ranking in other categories
File Archiving (6th)
 

Mindshare comparison

As of April 2025, in the Email Archiving category, the mindshare of Google Vault is 12.8%, down from 16.1% compared to the previous year. The mindshare of Veritas Enterprise Vault.cloud is 4.3%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Rastislav Maniak - PeerSpot reviewer
Archives emails and files, providing indexes for searching the archives
The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"The most valuable feature of Google Vault is its reliability."
"The audit part of the tool is the most useful for me."
"Overall, I would rate Google Vault a ten out of ten."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"It is a very stable solution...It is a very scalable solution."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"The initial setup is pretty straightforward."
"The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if a user deletes their mailbox, the emails are still available in the archive, making it a compliant solution for monitoring all incoming and outgoing emails. Additionally, it offers the ability to place legal holds on important emails."
 

Cons

"eDiscovery could be improved with additional information and an easier way to retain it."
"Google Vault lacks speed."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"Customer service has been a bit lacking."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"It would be nice if Google would let us download the data in different formats."
"Technical support could be better."
"The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be limitations with the support provided during setup and testing. Also, the quality of support has declined in the past year."
 

Pricing and Cost Advice

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault comes as part of a package deal for us."
"If you have Google Enterprise, then Google Vault is free to use."
"The solution is expensive."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
"The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, like the Office 365 archive mailbox. Previously, this was part of the subscription price. Now, it's an additional cost, typically covered by departments like legal or compliance rather than IT."
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
9%
Comms Service Provider
4%
Financial Services Firm
4%
Financial Services Firm
28%
Computer Software Company
19%
Government
13%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.
What needs improvement with Google Vault?
For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.
What do you like most about Veritas Enterprise Vault.cloud?
The tool streamlines data discovery processes for compliance by setting up a gateway to copy every incoming and outgoing email to the archive independently of the mailbox. This ensures that even if...
What is your experience regarding pricing and costs for Veritas Enterprise Vault.cloud?
The tool is expensive, and I rate its price as eight out of ten. It might not be very expensive. However, comparing it with something that's free or already included in the price is challenging, li...
What needs improvement with Veritas Enterprise Vault.cloud?
The tool has had some scalability issues, but now that it's offered as a cloud service, it's easier to manage. However, setting it up isn't as straightforward as it used to be, and there may be lim...
 

Also Known As

No data available
Enterprise Vault.cloud
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Lixil, CDCR, Windsor Foods, KM&A, Bear
Find out what your peers are saying about Google Vault vs. Veritas Enterprise Vault.cloud and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.