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GoToMyPC vs Microsoft Remote Desktop Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

GoToMyPC
Ranking in Remote Access
28th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Number of Reviews
77
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (4th)
 

Mindshare comparison

As of November 2024, in the Remote Access category, the mindshare of GoToMyPC is 1.3%, down from 2.1% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 17.2%, down from 19.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

SK
Sep 23, 2020
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
BHARAT B  SHARMA - PeerSpot reviewer
May 25, 2022
Easy to set up and reliable, but needs an additional control panel
We've had issues with security breaches. The main problem is that if we are using this with the individual computer and using a remote desktop, there are some loopholes there. When I implemented this on an individual computer within two or three days it got captured. There is a problem with the printing and sharing of this program. There is a lot of customized software leaving the market due to this. If somebody wants to run a specific program with the specific settings, they don't want full access to the computer. Then there are some problems that have to be resolved. We'd like to have an additional control panel available in order o more easily give resources to the computers. There are a lot of restrictions and having a program panel would make things easier. It would help us set up the right access and permissions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The technical support is good."
"The installation is almost instant."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The solution is very quick to set up."
"The most valuable feature is the ease of use."
"The most valuable feature is the remote application access."
"The most valuable features are availability and security."
"The solution works well as a remote desktop."
"The performance is one of the main features of this solution."
"The product saves time."
"I like the way it can assess our system."
"Microsoft Remote Desktop Services is scalable."
 

Cons

"If the PC is hung then it requires a reboot."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"The performance depends on connectivity."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"The price is too high."
"The solution should introduce a chat feature for end users."
"We face frequent disconnections."
"The biggest reason we don't use the solution for our company's clients is the solution's prices."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
 

Pricing and Cost Advice

"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"The pricing could always be improved."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"The pricing is moderate."
"It's not an expensive product."
"We do not have to pay for the product."
"The cost of the solution is low."
"I would say it's expensive as there similar products available for free."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Financial Services Firm
7%
Computer Software Company
12%
Government
9%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11.
 

Also Known As

No data available
Remote Desktop Services, MS Remote Desktop Services
 

Learn More

 

Overview

 

Sample Customers

The Lubitz Financial Group, Stitely & Kartsetter PLLC
Bank Alfalah Ltd.
Find out what your peers are saying about GoToMyPC vs. Microsoft Remote Desktop Services and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.